Hotel Mesra keluarga di Nazlet El-Semman

Vry good. Staff friendly especially the guest relationships lady from Europe. Staff is very friendly also. They provide free breakfast buffet and coffee everyday. The view from roof top is the best. Room balcony is dusty need to improve on that. Beside this. 5/5 Don't expect hotel services as this is only a Guesthouse. For a Guesthouse standard I can say this is good..

Karşılama ve ilgi çok güzel. Sorduğum sorulara da oldukça yardımcı oldular. Oda fiyatına göre oldukça iyiydi fakat yerler biraz tozluydu. Yine de tavsiye ederim. Fiyat/performans olarak iyiydi.

I am truly grateful for your gracious hospitality. Your warm welcome and generous accommodations were greatly appreciated. Special thanks to (SAMAR). I cannot express enough how grateful I am for your kindness during my stay, Strongly Recommend for Everyone to Visit This hotel.

This hotel does what it says. It’s opposite the entrance to the pyramids and the view is outstanding. I arranged a pick up from the hotel and it was so reassuring having someone there to greet me. My room wasn’t quite ready so I was sent to the rooftop bar for breakfast. This was outstanding. Probably enough food for five people. I found the staff to be very friendly and accommodating. The room is fine. I never had hot water but I probably didn’t really need it. Would recommend

If you wanna wake up with a fantastic pyramid view then this is the right place, but don't expect much from the hotel, The guys at the reception will try to sell you overpriced tours to the pyramids that are absolutely not necessary, guides can't entry the pyramids, so you will have a person only rushing you around, just buy the 2 tickets in front of the hotel and you will be perfectly fine, uber works perfectly in Cairo.

We traveled to this place with our infant with the only expectation of getting a pyramids view and considering the heat, flexibility to be very close to the pyramids at Giza. The location is one of the best in the vicinity, and gives a direct view of the Sphinx. We were welcomed by warm staff (Duniya) and greeted to the terrace wherein the pyramids and the sphinx were lit at night. It was a dusty evening, but the overall atmosphere was great. The incident that has set this stay apart from the others was a personal episode. The next day we chose to visit the major locations of Cairo side like the NMEC and Khan-al-Khalili, and some shopping. En route, my wife lost her phone and we were extremely stressed out in the evening, with all her contacts and memories on the phone. This is the instance when the hospitality of the hotel came into picture. Nearly everyone on the reception staff was aware of the situation, and they started going out of their way to help her. Be it calling the taxi at night and asking (more like instructing) to do whatever it takes to find the phone, to go at each and every place in Cairo and Giza we had been. Language is a constraint, and at each and every instant we wanted a person of trust to translate Arabic to English for us, and in addition, to provide guidance. Ashour at the reception constantly kept calling on my phone to ask updates. They even arranged for a late breakfast for us. To cut the story, we did FIND the phone and there was a happy story in the end. I have to place emphasis on the fact, that Cairo and Egypt functions on a different set of principles that involves a lot of over selling. If we can separate that emotion, and trust on such people who are really willing to help (they still might want to sell you a package ;)), sets the experience apart. They even treated our young kid with a friendship band. The restaurant food quality could be improved, but please remember, first and foremost its a tourist place with a very high footfall. I would like to visit Cairo again, and without a beat stay at this place. Thanks Duniya and Ashour for us to make our stay a very memorable one.

The hotel was okay, and Mohamed was accommodating. We booked a room with a pyramid view; well, you can see the pyramids if you hang through the window and look backwards, but it is not an actual room view. We were told we could only pay with euros or dollars but not Egyptian dollars, or via bank transfer (with an extra fee (!) on top). There was no prior knowledge about paying extra for not being able to exchange money at the airport or reception despite the fact it is advertised the hotel offers money exchange. Do not take me wrong; the beds are comfy, breakfast is tasty, and you can see the pyramids from the roof while having a brekkie. The breakfast staff was helpful, too. Airport shuttle was top and super quick. As I said, there must have been a language barrier, which is, hey, okay, I am not a native speaker either. But there is no shame in advertising less (and then offering more) and asking questions if you are not sure what the question was. We all work in hospitality, in hotels in fact, and trust me, clear communication can save any situation. It would be nice changing what is actually provided, no spa, swimming pool, money exchange or laundry service. Offering clothes washing but not drying can be tricky when you have an early flight to catch on the following day early Morning. (Especially when promised via text and verbally the day before and day the same day too several times everything is washed and dried!) Update your amenities and services your offer and you will be great guys. The place has potential! But, sadly, for what we paid and what we got did not match at all.

Here’s a more enthusiastic version: The hotel was absolutely fantastic if you're looking for something simple yet charming! They offered free WiFi and delicious breakfasts. I was so surprised when they went out of their way to liaise with my dad to arrange a birthday cake for me—such a sweet gesture! The staff were incredibly friendly and attentive, always checking in to make sure we were happy. And if you want to stay close to the Giza Pyramids and enjoy a breathtaking view while having breakfast, this is the perfect spot! Huge thanks to everyone for making our stay so memorable, especially Mustafa, the big boss, who ensured everything ran smoothly. We miss you all already! Highly recommended to anyone visiting—this hotel is a gem! Big hugs to everyone 🙏🙏🙏

以下是本人當天在入住酒店時拍的真實圖片和視頻，當天入住的在203房間。按電梯是3樓的。酒店位置：開羅交通方便，距離金字塔很近。酒店設施：自己看一下圖片，是當天入住拍的。床品和布草看圖，床蠻舒服的。沒有一次性拖鞋提供。酒店裝修：自己看圖。洗手間：不是乾濕分離。早餐：自己看圖。酒店服務人員：個人覺得很有服務意識，入住期間挺蠻意的。酒店的圖片與實際入住的房間圖片相符。樓頂吃飯的地方可以看到金字塔