Hotel Mesra keluarga di Coma Ruga

This was our third time staying at the hotel Gran Europe, and our third review. Previously stayed in 2014 and 2016. The hotel is under different ownership/management since then. We always loved this relatively small hotel which has a great location on the promenade and seafront. We had two rooms this time, as I joined my wife and children halfway through their three week stay and this gave us more room and comfort than squeezing into one room. Saying that they rooms are a good size with Two large double beds. Rooms are clean and refurbished with good size modern bathroom and a hallway that has plenty of storage. A Good feature is that the halway has both the door to the access corridor and a door to the bedroom, which means the bedroom is shielded from corridor noise at night when both doors are closed. Corridors also are carpeted so we heard no noise at all of the usual footsteps or suitcases being wheeled along at all times of day/night. This was a bonus for us as we are light sleepers. Overall the hotel though is a quiet and peaceful space. The restaurant and bar are excellent with good food and drink available. Plenty of choice and no issues with flies or hygiene. The staff in restaurant and bar are wonderful as are all hotel staff, including reception and cleaning staff. Looking back on our previous review from 2016 we can say our few negative experiences have all been eliminated and we have no faults this time. There were a few smokers around but far less than we saw in 2016. The hotel is dog friendly and it was no problem for us to see dogs being walked around, in corridors and reception but dogs were not present by the pool or allowed in the bar and restaurant. Our children are teens now so didn’t partake in mini disco or kids club, but can say we noticed these to be much improved since 2016. The beach is always fabulous, can’t fault it. Highly recommend this hotel, but not for party animals as it is quiet and peaceful and a lot of elder people stay here. One thing to note. Airport Taxi transfers are expensive here. £100euro or more each way. I discovered that the Uber app will give you public transport options for bus/train if you arrive at a suitable time. My flight landed at 6pm and I then used a bus and train from Barcelona airport and walked down to the hotel from the station, took about 2 hours and cost me less than 8 euro. Was at hotel for dinner. Wouldn’t hesitate to stay here again. Excellent.

El hotel precisa una reforma urgente. No todo vale. Desayuno buffet con productos de muy baja calidad. Horribles los zumos, el café y los calientes. Buena ubicación. Buena atención en recepción. Durante el desayuno, ausencia de personal en general. Habitación con mobiliario muy viejo.

Muy buen hotel, bonito y cómodo. Todo el personal fue muy amable y siempre con una sonrisa, se agradece mucho. La ubicación para mi gusto perfecta. También nos dejaron una cuna gratuita para el bebé. El buffet había mucha variedad y la verdad que estaba rico. recomiendo que al menos lo cojan con desayuno. También que tenías tumbonas en la piscina prácticamente a cualquier hora, no hay que andar a las 8 de la mañana corriendo para poner una toalla. El aire acondicionado no es apenas molesto. Lo que sí voy a puntuar un poquito peor, son los 20 euros por día que cuesta el parking, me parece un poquito caro. Y lo que es peor, en un hotel de esta categoría, bastante caro, que encima después de haber pagado el parking, haya que pagar aparte la carga de coche eléctrico (0,40 €/kW). En la habitación, que se duerme muy bien y no se escuchan ruidos, tuvimos una serie de inconvenientes. Encontramos uñas en la mesa principal, pelos en la ducha y sangre en una de las toallas. No una gotita, mucha sangre. Me extraña que no lo hayan visto al colocar la toalla. Nos lo solucionaron rápido, pero ya estás un poquito más a disgusto. Creo quw con todo esto, un detalle podían haber tenido, y no ha sido el caso. Así no creo que vuelva ni lo recomendaré.