Hotel Mesra keluarga di Jyvaskyla

Fatanstic tea. Green colour themed. Staff is super ”Finnish”, cold and intimidated. Love the children play area, me and my friend played the wood blocks there, lol.

Hotel is located next to a pedestrian street, which makes it great for short walks and cocktails on terraces. There is a bar and a restaurant right next to reception, so not a long walk needed. Staff was friendly and professional. Everybody greeted. All went smooth. We had a Superior King room. View to lobby. Looked really nice, clean and modern. Spacious. Comfy bed. Good pillows. Air conditioner. Minibar. Coffee/tea/cocoa set. TV with chromecast. Bathroom was large and included everything you need. Products by Lumene. Breakfast was fine, nothing special. Coffee was bad, tasted like filtered coffee with double water. I would do some improvements, add some fish and some more egg options? We were there on easter and special points to staff wearing different easter themed items. They even designed boiled eggs :) Overall experience 5/5 and highly recommended.

The hotel was new, clean and comfortable. The ac was good, the room was quiet and we slept very well. We came with Tesla and there were ev chargers in parking lot near the hotel. The staff was very friendly and professional. I loved even the toilets near repception. Everything was taken care. I think this was for me perhaps the best hotel experience in Finland and very good compered hotels around the world.

The stuff is very kind and breakfast is ok. The Hotel is way too pricey for the service and the quality of the structure/comfort and design it offers because the room was tiny and poorly decorated. I extended my staying for one night after the booked time and for some reason the room was not cleaned up between the reservation period and the extended day. The third bed is just a sofa, quite uncomfortable

Stayed 7 nights in Superior King Room. Location was great, just a stone’s throw from train station and bus terminal, and also a short walk to the city centre and Lutakko Harbour. Room was of good size and we had good sleep throughout our stay, though the pillows were a tad too soft to our liking. Bathroom was spacious too. Shower came with both rain shower and handheld shower, and toiletries were in refillable bulk-sized bottles mounted onto the wall. I appreciated that my requests for room on higher floor and mini bar items to be cleared away were acceded to. Love that we were able to Chromecast with TV and continued to catch up with our favourite shows on Netflix. Daily housekeeping was carried out to our satisfaction. Air conditioning with adjustable thermostat was strong and it was definitely a saving grace during summer. The front office staffs were friendly and would greet us cheerfully whenever we left the hotel or returned. This hotel does not have a guest laundry room. However, the front office staff was very helpful to arrange with their sister hotel, Scandic Jyväskylä City Hotel that has a laundry room, to allow me to do my laundry washing there. A big thank you. Enjoyed our time at the sauna and indoor pool too, though the facilities could get pretty crowded during weekends. It would be nice if the sauna room was opened much earlier instead of just 18:00 to 21:00, so that guests could enjoy sauna in the day too. Breakfast varieties were decent, nothing to shout about. However the breakfast offerings were the same everyday, and eating the very same food throughout one whole week could get pretty bored. The biggest gripe was that after each shower the bathroom floor would get pretty wet. Despite standing super close to the wall when showering, the bathroom area would still get very wet as there was no shower kerb to prevent the water from flowing out. Though the shower cubicle came with a swing door, it totally didn’t stop the water from flowing out to the bathroom area either. Overall it was a very pleasant and satisfying stay and would definitely recommend to any visitor looking for an accommodation in Jyväskylä.

The place is conveniently located next to the ski center. I give only three stars to the service mainly because the health restrictions caused the services to be lower than normal. Actually the hotel has fairly good services such as spa and bowling but the restaurant is substandard for dinner and complies the standards for breakfast. The hotel building itself is old and would benefit from renovation.