Hotel Romantic di Zhejiang, China

The hotel is conveniently located with bus stops nearby, making it easy to get around. The room wasn't very spacious but had all the necessary amenities. On our first morning, the breakfast selection was very limited because a large group of students on a spring outing had checked in, and the hotel didn't replenish the food in a timely manner, which was a poor experience. Things were better the second day. A nice touch is that the hotel offers late-night snacks in the lobby.

Our stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact! However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby! Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet. The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement. Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!  In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay. Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.

This is a hotel I really love. It's an old five-star hotel, and while it might not be as shiny and new as it once was, its location is incredibly convenient. The rooms are huge and come with all the amenities you could ask for. West Lake is just a short walk across the street, there are plenty of great restaurants nearby, and the night market is vibrant and dazzling, offering so much to see. What's really thoughtful is that food deliveries are brought to your room by a robot! There are two areas I hope can be improved: 1. I booked a non-smoking room, but when I first entered, I could still smell smoke. It might be absorbed into the carpet or walls from previous guests. As a five-star hotel, couldn't they require guests to maintain a smoke-free stay throughout? This would better preserve the room's cleanliness and hygiene, and also prevent safety hazards. 2. Could self-service laundry facilities be provided? Most hotels in China now offer self-service laundry, which we're happy to pay for. Sending individual items for washing is really inconvenient. Plus, the online booking mentioned self-service laundry, but when I arrived, I was told it wasn't available. Fortunately, the kind young staff at the front desk saw my predicament and helped resolve the issue. Overall, the minor flaws don't detract from its greatness, and I will definitely stay here again!

After 10 years, I drove back to Qiandao Lake again. From the moment I drove into the hotel, I noticed the fantastic greenery, and the high negative oxygen ion content. Once I arrived, I found the entire peninsula was like a botanical garden. The underground parking was very convenient, with Tesla slow chargers and State Grid charging stations. The hotel grounds are huge, and they upgraded my room type. After checking in and getting back to my room, I caught a beautiful sunset. The room was over 50 square meters with a balcony, and the wooden decor made it feel very comfortable. The two-story outdoor infinity pool faces the lake, with views comparable to a beachfront hotel. The public areas like the gym, walking trails, and tennis courts are also great. There are tons of kids' activities; my 8-year-old daughter made new friends at the kids' club and played for ages. We even bumped into them at breakfast the next day and chatted for a while. Oh, and the breakfast was excellent too!

Pros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated. Cons: 1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink. 2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience. Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.

This guesthouse has so much character! The owner clearly put a lot of thought and effort into the design. The massive, floor-to-ceiling bookshelf instantly brings a sense of calm, which is especially welcome on a hot summer day. It’s the perfect spot to unwind, browse books, read, or simply have a moment of quiet reflection. Oh, and the owner even gave me a complimentary room upgrade, which was incredibly comfortable.

We stayed here during the Dragon Boat Festival, which also coincided with a birthday celebration, and our family had a wonderful experience. The environment is absolutely stunning, and they offer a fantastic array of unique activities. Even though it rained for several days, keeping us mostly indoors, we were never bored. We enjoyed making 'zongzi' (rice dumplings), bamboo weaving, pottery, crafting mugwort bouquets, and making sachets – so many different crafts! There was also horseback riding, celebrating a pony's birthday, and even 'yoga' interactions with the horses. These novel and fun experiences delighted both adults and children. A big thank you to our butler, Joan, for her attentive and proactive service, and to the super nice staff at the equestrian center who interacted and chatted with my daughter, sharing their knowledge about horses. My daughter especially loved Ty, saying he was her favorite. Everyone, from the front desk to the restaurant and even the staff at the Naked Retreats cafe, had excellent service attitudes. While some dishes at the Western restaurant weren't quite to our taste, the restaurant manager handled our feedback gracefully from a customer's perspective. Overall, we are very satisfied and will definitely be back.

This trip, I was traveling with my elderly parents and my child. After a lot of comparison, I chose the Hilton, and it proved to be the right decision! Our stay in Qiandao Lake was made even more warm and comfortable thanks to the enthusiastic service from our butler, Luby. This lovely young lady helped us with restaurant recommendations, gave us an overview of the water park, and even booked our buffet seats. On the morning of check-out, we had to rush for our train and couldn't have breakfast, so she packed us a simple breakfast to eat on the way. She truly was incredibly accommodating! The hotel's hygiene was excellent, and the environment was grand. Overall, this vacation felt fantastic! I was also very happy with the hotel's travel photography.

This hotel was quite a pleasant surprise. The room wasn't huge, but the materials and furnishings felt high-quality, similar to some of the older, established five-star hotels in Hong Kong. The breakfast was definitely on par with a five-star experience too. If you're driving, I'd recommend caution; larger cars won't fit in the automated parking garage, and the street parking out front is limited and often crowded. Your best bet is to take the subway; the Fengqi Road station right outside has direct lines to both Hangzhou East Railway Station and Xiaoshan International Airport.

Extremely satisfied with the service, especially with our contact person, Wang Yue. She was incredibly thoughtful, like a family member! For someone like me who doesn't do much research, she clearly explained the highlights of various attractions in a short amount of time. A good hotel and an employee like Wang Yue must be a mutually beneficial relationship. The hotel itself is very clean and the location is excellent. Thanks again, Wang Yue.