Hotel Mesra keluarga di Seogwipo-si

전망, 룸컨디션이 완벽했고.. 수영장에서 라이브공연을 보며 스낵과 칵테일을 즐겼던 시간, 아름다운 호텔 야외 풍경이 인상적이었습니다. 갑각류 알러지가 있어서, 수영장에서 랍스터 요리를 먹던 도중 알러지 증상이 일어나 급히 약국에 약을 사러 가야하는 상황이었습니다. 수영복 입은채로 물을 닦고 급히 로비로 나갔는데, 양복을 입으신 남자 매니저로 보이시는 분이 정말 세심히 챙겨주셨습니다. 택시를 잡아 시내로 나가 약을 구입해왔고, 결국 해결이 잘되었습니다. 이후 얼굴을 기억하시고 다음날 아침에 몸은 좀 괜찮냐고 기억하고 여쭈어 봐주셨던 세심함이 인상적이게 다가왔습니다. 프론트 직원분께서도 정말 친절하게 응대를 해주었고, 저희가 특별한 이유로 방문을 하게되었는데, 그 부분을 캐치해주시고, 좋은 혜택을 누릴 수 있게 도움을 주신 부분도 감사했습니다. 전반적으로 호텔 직원분들이 따듯하고 친절했기에 가족과 제주도를 다시 방문한다면 꼭 기억하고 다시 오고 싶은곳 입니다.

This hotel is near to the shinhwa theme park. Even if not visiting the theme park, its location is also near other kids attractions such as pororo theme park. Place is very new and clean. Highly recommended

The hotel location, facilities, and outdoor landscaping are fantastic. The breakfast buffet was high quality (with a high price to match); The rooms are comfortable though nothing to rave about. Two areas for improvement: 1. The hotel service is not catered towards foreigners; The front desk and kids island staff, as well as information pamphlet are limited mainly to Korea. The check in counter knew I had two young children with me, but did not mention that we had to pre-book / reserve activities with the kids island. By the time I found out, everything was full and my children could not participate in anything. 2. The hotel pool has a safety policy where children under 1.3M need an adult to accompany them, and if under 1.2M need to wear a life vest. This doesn't make sense for parents (to accompany them) or children who can already swim.

Room is big and comfortable. The shower is great with hot water and strong water pressure. There is also plenty of parking available around the hotel. It is also in a good location, with walking distance to the seogwipo maeil olle market nearby with lots of food options.

**A Gem in Jeju: Parnas Jeju Hotel** My recent stay at Parnas Jeju Hotel exceeded all expectations. The hotel boasts a sleek and modern design, evident from the stylish rooms to the chic lobby. Every corner exudes elegance and comfort, making it a delightful retreat. One of the highlights was the outdoor heated swimming pool, perfect for a relaxing dip regardless of the weather. It provided a serene oasis amidst the bustling city. The service was impeccable, with staff at the lobby always greeting guests with a warm smile and ready to assist with any inquiries or needs. Their hospitality truly enhanced the overall experience. Moreover, the hotel's location is ideal, within walking distance to a charming bakery, and a convenient store, ensuring easy access to essentials. Whether you're visiting Jeju for business or leisure, Parnas Jeju Hotel offers a perfect blend of luxury, convenience, and top-notch service. I would highly recommend it for anyone looking to indulge in a memorable stay on this beautiful island.

Would definitely classify it as 5 stars accommodations in terms of the hotel environment, feel and service. However, the room does have some slight irks, such as cracks in the toilet wall, accumulated dust on the toilet complimentary kits, the wall plugs feeling loose, and air con not really cold. But given that it was at an affordable price, these irks can be overlooked. And the bathtub was really tiny, that could only fit one person in a seated position, which was strange as the previous time we booked the room the tub was much bigger.

The apartment is very near to the theme park and provides free theme park admission. However, we need to drive out to get to the other attractions. Convenience store is nearby and the sauna and indoor swimming pool is a plus especially during cold weather. The apartment area does not seem to be solely owned by the hotel organisation. Therefore, there may be a mix of residents and tourists.

Stayed for 2nights3days.The services and cleanliness overall was very satisfactory but was a bit disappointed in the quality of the dinner buffet. It was One of the most expensive hotel buffets but the taste was so-so and not many varieties as expected..

This is a great exprience for us for the enrtire stay. From the welcome to the room tour, your staff were so helpful. Facilicties and training for your team is excellent, demonstrate a good teamwork. I especially thanks Mr. Taehee, and the reception on 26 -27 May 2023. They help me find and confirm my lost bag and follow up the delivery of the bags via long haul call .They know I don't understand Korean and be my translator until the car arrived airport, which is my last chance to pick up for my further trip. I was so lucky to meet all of you and wish Bayhill Pool and Villa be the top choice in JEJU.

This was my second visit and I might try next year as well if I come to Jeju island again. Food is great for the price. Lovrd the breakfast. As a platinum member, my family was expecting to be upgraded greatly because one of the opening members of this hotel dearly dearly asked to visit here again. She was a model of the advertisement on TV screen of the front desk. My husband and I were a bit doubting with our first stays. My coffee had some bvlgari soap taste and smell from nespresso machine I used. Their bathroom amenities are Bvlgari. I was very unpleasant if they washed the cups roughly by using in room handwash or so. And we had brand new hotel’s Smell issues in the room. I had a terrible headache and allergies with sneezing. When I requested to have some sprays to get rid of the smell , they got me some sprays and air purifier. It didn’t solve much but we enjoyed the sightseeing and nice food selections in the hotel. The room manager sent us nice dessets From the lounge or breakfast buffet desserts to apologize about coffee taste incident. At least, we were grateful to see some gestures of apologies. and we weren’t upgraded our room last time for 5 days in spite of off season. They said the rooms were full but I had been read Of reviews that those who just arrived at the hotel while we were staying. They seemed to have been upgraded. Their tiers weren’t higher than my status all the time. Those lies the front desk workers told us made us upset a bit. I wouldn’t honestly stay here by paying the full prices that they marked. I think Jeju has a lot more of better options with hotel services and its locations to offer. This hotel Was over priced back then and still now. It is even not worth of points of 55,000 Points a night if you don’t get any breakfast for free. There are more options with better professonal options like Sh@@l hotel and many others. I would only stay here when the restaurants wuality and prices arr nice as now and we get all the tier benifits. This time, they just ignored promised not to disapoint my family if we visiy again around June. They dearly promised to upgrade to one of the Suites if we camr back. We thought it couldn’t be trusted but we wanted to trust the words. It was simply ignored many times again and I was also reading the live reviews on Korean traveler’s Blogs and web groups bragging about their Suites that they got upgraded for free during the same periods of stay as us. Theirs was shorter. We wanted and asked even for a day if we could. And they said, everyone was staying as long as us and it is fully occupied. I didn’t understand why the hotel had to lie to us about it. Anyways, we didn’t pay for the Suites - the upgraded luck wasn’t there and can’t be complaint of it. But we were disappointed with the way of their treatment with lies or not so much accommodation.