Hotel Mesra keluarga di Santa Fe

The front staff were great! We had our room cleaned and restocked when requested. Our stay was uneventful and pleasant- would recommend.

Our stay at the Sage in was amazing. The staff was super friendly and very helpful with both check-in, check out, and any additional questions we had. The restaurant and bar located on site is amazing. And there's a great salad place about a 5-minute walk from the hotel (Vinaigrette). We were able to walk 10 minutes to the farmers market as well on saturday! The location is great and close to anything you need to do in Santa Fe.

ダブルベッドx2のスイートを予約し、連日歩き通しのプランなので疲れを取るため事前に浴槽付きの部屋が確保できる様ホテルへ直接メールで念押し確認しておいたのですが、当日に団体客が入ったとの理由から滞在中全てシャワーのみの部屋になってしまい、残念でした。また室内にコーヒーメーカーがなく、朝11時までフロント近くのバーエリアに設置されるのを取りに行く必要があり不便でした。部屋からはすぐの距離ですが、しかたなく身なりを整えてコーヒーを取りに行ったところ、たまたまバスローブ1枚で前をはだけて、下は**・裸足の方がいて、そこまで気を使わなくて良いのだと学びました。こちらは慌てて目をそらしたので、その方が女性だったのか男性だったのかも不明です。 朝9、10時くらいから夜22時まで、サンタフェ中心地のマップ内（地図をもらえます）であれば、どこでも無料シャトルバス（チップのみ）を頼めるのは便利でした。 ホテルから出発する際はフロントに伝えて入り口で待つと1～5分程度でとてもフレンドリーなドライバーが来てくれます。また外からホテルまでのピックアップはフロントに電話で場所を伝える必要があります。今回はアメリカ国内で電話が使えなかったので、帰りは毎回Uberタクシーを使いましたが、サンタフェ市内Uberタクシーの利用は問題ありませんでした。日中に中心地まで歩くのは問題ないですが、暗くなってからの帰りは安全面のため徒歩は避けたほうがよさそうです。歩いて数分の所にあるTomasita’sというレストランは南西部料理がとてもおいしかったです。またホテルのドアを出てぐるっと駐車場エリアを回ると、裏口から土曜日朝のファーマーズマーケットまですぐです。ファーマーズマーケットと隣接して現地の生産者から直接アクセサリーやタイルアート等のお土産が買えるエリア（屋内・屋外）もあり、楽しめました。 夜になると暖炉のあるレストランエリアで生演奏が楽しめます。ネイティブアメリカンの笛の演奏はとても幻想的で素敵でした。 部屋は天井が高くゆったりした作りですが、洗面台にドアがついていないため誰かが寝ているときにドライヤ―を使うのははばかられます。ベッドが高くて日本人にとってはよじ登らないといけず、ちょっと腰かける様に座ることが出来ませんが寝心地は大変よかったです。

Although being old it has been reasonably updated. There isn't much near to the hotel, but it's easy access to a main avenue. When I checked in I was rushed through the process like if there was lots of people behind me... but no just me so I'm not sure why the front desk was in such a hurry. Also I wanted to use the safe at the front desk but they didn't have the 2nd key so the put my valuables in the managers office, so not quite the same as next day it was a bit hectic as the staff was figuring where were my valuables. In the end all worked out.

房間是一個個小平房，checkin之後要開到另一個小院子裏去房間，很有當地特色，裝飾也挺可愛的，早餐是現做的很好

住了兩晚 每天早上都會很早八九點的時候被服務員叫醒 第一天是敲門 哐哐哐兩人都在睡覺的時候 説不需要打掃later later根本不管用打開門西班牙語説話很快也根本聽不懂 反正讓他她走 貌似一會兒又敲門了 很影響休息 第二天是熟睡的兩人九點多被客房電話吵醒。。接聽了對面沒聲兒 兩天啊都是被吵醒的 downtown很多酒店還有Loretto也很漂亮總之沒必要必須選這家為了地理位置什麼的 好氣啊 馬桶正常用一下就堵了 第一天打掃衞生沒有換毛巾 第二晚沒得用 房間裏沒有提供瓶裝礦泉水 甚至前台都沒有？！！！

Terribly Disappointing Stay – Only the Location Saves It As a Diamond member, I have stayed at numerous Hilton properties and always expected a certain standard of quality. Unfortunately, this Hilton property in Santa Fe falls far short of what I have come to expect from the brand. While the location is indeed fantastic, that’s about the only positive thing I can say about this hotel. The pool, which was a key reason for choosing this property, is in a state of disrepair. It’s run-down and uninviting, far from the relaxing experience I was hoping for. The rooms are even worse. I was given a room with a king bed, but it felt extremely claustrophobic because there was way too much furniture crammed into the space. To make matters worse, there was no access to open a window or a balcony to get any fresh air, making the room feel even more suffocating. The peeling wallpaper and overall poor condition of the room added to my discomfort. Adding to the disappointment, the staff was not very helpful. They seemed indifferent to the issues I raised, which only added to my frustration. For a brand that usually prides itself on excellent service, this was a big letdown. To top it off, the coffee bar in the middle of the lobby was always running low. The coffee was lukewarm at best, and the area was poorly maintained, with no attention to cleanliness or presentation. It really felt like no one cared about the guest experience here. What makes this even more disappointing is that I used my hard-earned points to stay here. It’s sad that a reward stay, which should have been a special experience, turned out to be so dismal. For the points I redeemed and the price I paid, I expected so much more. Hilton, you really need to step up your game in Santa Fe. I won’t be staying here again, and I recommend others look elsewhere if they want a comfortable and well-maintained place to stay. Whether you’re paying for a room or redeeming points, Marriott consistently delivers a level of service and experience that far exceeds Hilton’s.