Gwendolyn
12 November 2023
Do not forget your belongings at this hotel, you will never get them back. I left a nightgown of great sentimental value behind during a stay. I called the hotel the next day. The clerk told me it was in lost and found and said they will send it back to me. Weeks later, nothing happened. I called and left messages. I even got corporate Choice Hotels involved, but because the hotels are independently owned, they could do nothing. I wrote personally to the manager Chrissie and she never bothered to reply. I called again and the clerk told me he will discuss it with Chrissie and call me back the next morning. He never did. All this effort to get my property back amounted to nothing. Stay away if you value your belongings.
Terjemah