Hotel berhampiran Trem Municipal Gallery, Faro

ALAMEDA EXCLUSIVE HOUSE Google review summary Reviews aren't verified 4.2 214 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Google doesn't verify reviews from other travel sites. To see review policies, visit their site. Reviews Search reviews Lily 1/5 just now on Google Recently stayed at this property with my husband. When we checked in everything seemed okay until we got to our room. The room was way smaller than what was shown in the pictures on ***********, for the type of room we booked. They definitely gave us a smaller room than what we paid for. Apart from that, 4 (!) lamps in our room were broken and hanging loose from the wall and ceiling, exposing the electrical wires. The bathroom had mold in it, the showerhead was broken and the cup provided in the bathroom wasn't clean at all. We went to the front desk the same evening. The owner told us she didn't know about this (we later found out they just didn't care). She told us she could call maintenance the day after. They didn't have any other rooms available. And we had to come back again the day after. She didn't seem to wanna help us/care at all. The next day we talked to this other member of staff who offered moving us to one of their other properties in the city. She asked us to come back again the next morning. The next morning we spoke to someone different again about us being moved to the different property. Suddenly there was a different room available in the same property. When we got to the room we came to the conclusion that this was the room type we actually paid for. We also found out that they put new people in our old room without fixing anything. Overall the service was very disappointing and we weren't the only ones with problems. We also overheard other guests complaining at the front desk. The hotel also didn't offer any breakfast service even though they do mention this on ***********. The rooftop bar also wasn't open and there wasn't any other food or drinks service provided apart from a communal hostel kitchen. The rooms don't have hotel basics like a mini fridge, a safe and a kettle for tea. You can definitely get a better room somewhere else for a better price.

First of all we have to say that we usually stay in hotels during our trips - however this time we tried out the Opus One in Faro because it looked really cozy and nice on the pictures...and we weren't disappointed ;-) The building and the decoration itself is very charming, the staff is super friendly and obliging and the breakfast is outstanding and delicious. Additionally, we tried out the wine and cheese pairing which was very informative and tasteful. We were also able to park our car near Opus One for free. We would definitely book again! ;-)

We paid 176 Euro, incl breakfast for 3 persons for an old hotel with simple furnitures and very small rooms. Sorry, we travel a lot around the world, and can compare price-performance ratios. This price for this room is ridiculous. There is also no pick up service from the airport as announced in trip.com! The service was good, we checked in at 01:30 in the morning. The staff is very friendly. But again not worthy at all. Sorry for this harsh review but we are very disappointed and not sure to use trip.com again.

Exactly the type of hotel you expect for an airport Hotel - clean, convenient, good night sleep. Hotel is literally next door to the airport - 10 minute walk with foot path right to the airport doors. We walked with our 3 big suitcases and no issues. Room plenty big and clean. Comfortable bed, good night sleep. Amazing water pressure in the shower. Nice little balcony. Pool area has sun lounges and a little seating area so was lovely to chill out for a bit. Faro marina with all of the restaurants is only a 10 minute drive away which we ubered at €5.50 per way. Highly recommend if landing in very late at night or if you have a very early morning flight.

Highly recommend. Flawless hotel, excellent service, super friendly staffs, amazing food quality. Every detail of our stay has been incredible. Also a special mention to the extremely helpful reception team. 2am room service is top notch, also one reception lady is so kind, she went above and beyond to help us to find a good Presunto, we will definitely come back because of the great service, which made our holiday stress free and enjoyable

Is it a very comfy hotel and location is super convenient in the huge supermarket and centres everywhere just 15 min walk and go to islands ferry port is 20min u can buy tickets there for 4 4€ , the concept is new inside the mall is the hotel and have nice Decor model , just the breakfast can be improved

Absolutely gorgeous grounds and building, spent a few hours wandering the public gardens and the private grounds, the house and enjoying the pool. Fantastic services, delicious breakfast, lovely front of house staff. Would recommend eating dinner in the village, I enjoyed delicious dourada and wine for 10 euro at O Belo Sol. Taxi from the palace to the airport is 20 euro and takes 20 mins.