I recently had the opportunity to stay at Holiday Inn St Petersburg N - Clearwater, an IHG Hotel from Thursday through Monday, and I wanted to share some feedback about my experience.
While I appreciate the charm of your establishment, I must note that the overall condition of the hotel suggests it is in need of renovation. The accommodations, particularly in the bathroom, were not up to the standard one might expect. I encountered difficulties with the shower, where it required an unusual amount of effort, including a kind of dance, to get properly wet and rinsed. It appears that the cosmetic overhaul performed many years ago is now showing signs of wear and tear.
Another aspect of my stay that left me disappointed was the absence of housekeeping services throughout the entire duration of my visit. Returning to an unmade bed and an untouched room was unexpected and did not align with the typical hotel experience. I believe that housekeeping is an essential part of the overall guest experience, and its absence during my stay was a significant drawback.
I understand that every establishment has its challenges, and I hope my feedback can contribute to improvements for future guests. I believe addressing these issues would significantly enhance the overall guest satisfaction and experience at your hotel.
Terjemah