Hotel Borrman di Fenghuang

Ini adalah hotel kerajaan di Fenghuang Ancient City. Ia sangat prihatin terhadap tempat letak kereta, sikap perkhidmatannya juga baik, dan biliknya agak memuaskan. Lalu lintas ke bandar purba terlalu memenatkan. Terdapat kesesakan lalu lintas dan orang ramai di merata tempat. Kapasiti penerimaan Kota Purba Fenghuang terbuka untuk dipersoalkan! Nantikan pengalaman yang lebih baik lagi!

以前在張家界住過山谷花間，覺得裝修有點現代裝修風格。這次決定啟程時已經説沒房了，這五一長假還沒到，大家都急着出門了哦😭😭，本想錯峯出個遊。老闆給安排的可能是收購過來的隔壁店吧，設施舊，淋浴間下水還堵，晚上快12點了打電話後還是有人來處理了下，但還是有異味，可能管道不暢通有點時日了。雖然鳳凰古城精緻靈動，還是有點遺憾的，預想的是住山谷花間，結果住了個山寨版，幸虧心態好當時也沒太影響心情，因為我們白天都是在古城遊覽。天氣也很給力加分🍄🍄🍄

I recently stayed at this hotel. The good news is that the place was pretty clean, and the staff was super friendly and helpful. However, the bad news is that the whole hotel reeked of smoke, thanks to the chain-smoking neighbors. The lobby, hallways, canteen, and even my room were all filled with that nasty smell.

環境乾淨衛生位置方便。初到時發生咗個小插曲話說喺網上見到旅館提供接送服務就喺個trip.com同主人家聯絡，但是他們說沒有。我們便自行打車去旅館，原來在此期間他們來電給我因為不知道誰人打來我沒有聽，原來她想在高鐵站pick up我哋。如果有朋友們好似我哋咁想搵酒店接送嘅不要再trip.com裏聯絡酒店而是找他們的wechat直接聯絡他。 原來app裏面會ai自動答了。 整體來說這間旅館都十分適合，下次我會再嚟光顧。老闆很熱情，回程時他們都送我們去高鐵站。 環境很優美四五樓上面可以望曬鳳凰古城嘅中油夜景十分美麗。

We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main ***** (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist ***** on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare. Next, Xiao Dai （小代） who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay. We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room. They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning. Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China. Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.

急急忙忙都沒來得急拍照了，房間舒適、乾淨，老闆服務熱情 還沒到景區門口就在停車場🅿️等着了 安排我們停車，騎着小電動幫我們把大件行李全部運送到客棧，步行至客棧1-2分鐘，江景房、大浴缸，泡澡之餘還可以看看晚上江景，再喝點小酒 要上天......客棧有免費的水喝，每個房間一個小桶打水上樓，喝完繼續下來打，貼心服務，最後鬧了個小插曲，拍完夜晚旅拍，半夜離開鳳凰的時候車子被擋，打電話給老闆請求幫助，老闆二話不說大半夜騎車出來給我們打電話，找人解決，親自去找人拿車鑰匙挪車，良心商家，極力推薦！

酒店的房間大小合適的，設施保的也不錯！就是洗澡的水好難啊，細細的水，好可憐啊！酒店的這個位置也是很，就是挨着市場，稍微有些差！

Pros- Great location by the river, beautiful and close walking distance to the food shops, famous bridges and the red lady singing on the boat (5-10mins). Clean warm room. Bit of scuff marks and stuff on the walls and wooden furnitures but overall charming, nice and modern and no like stinky smells from the river/mosquitoes/cigarettes etc. Warm showers and has all the standard amenities (hairdryer, soap shampoo, shaver etc). The manager is super friendly and hospitable even though she doesn’t speak English she really tries her best to help. Cons- noisy bars and karaoke until 11pm, tour groups in the morning start like at 7am below the balcony (maybe one or two when I was there 2 days) and 9am construction work starts. The free tour is sadly in Chinese only, and the free outfit doesn’t include photos or makeup, it is about 199 yuan for that but if you don’t want photos or makeup it’s free. Don’t think they wash the outfits super often either. Laundry is apparently not a proper one and you have to hand wash. No lifts if you have a lot of luggage.

The room was very big and confortable. Since it is winter they have AC and warm blankets, it was very convenient. The staff is very friendly too.