Hotel berhampiran Jardin Jnan Sbil, Fez

Our stay at Riad Adarissa exceeded our expectations in every way. We selected it based on the reviews and its location in the Medina. The property itself is authentic old world Morroco and the hospitality was out of this world. They arranged a driver to meet us at the airport who took us to the walls of the Medina. Haddou, our host at the Riad, met us there and helped us navigate the winding streets to the property where we met Jean Claude the owner. Our guest room was very unique, nothing like the many chain hotels we stay in. But that’s exactly what we were looking for…an authentic Morrocan experience. What really made this stay exceptional was the service. We felt like guests in Jean Claude’s home and enjoyed many conversations with him over dinner. He couldn’t have been more hospitable. Haddou is an absolute gem and made our stay one we will remember forever. There was nothing he wouldn’t do to make our stay more enjoyable. His wife, Hanane, a trained chef, prepared our dinner all four nights of our stay. The food was so delicious and the hospitality so delightful we decided to enjoy all our dinners at the Riad. Our stay ended with Haddou leading us out of the Medina and making sure we were in a taxi headed to the train station. I find in my travel experiences that it’s the people that make a stay memorable and in this case unforgettable.

During our three-day adventure in Marrakech, we had the privilege of staying at La Mamunia, a renowned resort celebrated on Netflix's ”Inventing Anna.” From there, our journey took us to Fez, a city that held mysteries and excitement for us. With anticipation and a keen desire for an authentic experience, we chose to stay at Riad Fez, a member of Relais & Chateaux. Our arrival in Fez, close to the stroke of midnight, was met with a delightful surprise: the hotel had arranged a complimentary driver for us. The initial moments, involving a drop-off at a parking lot and a walk through a narrow alley led by a hotel staff - Mouad with a wheelbarrow for our suitcases, felt like a scene from ”Homeland” — uncertain yet thrilling. However, any unease dissolved the moment we stepped into the Riad and were greeted by Anass, whose warm smile and polished demeanor assured us we had made the right choice. The Riad's beauty was immediately apparent, with its elegant architecture and a secluded room that promised privacy and serenity. Anass and his team, including the incredibly accommodating concierge service, were pivotal in enriching our stay. They adeptly handled our queries, seamlessly arranged dining reservations, and ensured our transportation to various restaurants, some of which included a charming walk escorted by a porter or a convenient pickup service. The personal touches didn't stop there; my husband and I indulged in relaxing massages from Hanau and Raga, both of whom provided exceptional service. Under the watchful eye of General Manager Nicolas Grau, the dedication to excellence was evident. Anass, Anwar, Hiba, Zahra - front desk, Sufein, Hanane, Anour - server at breakfast and the rest of the staff went above and beyond, making every interaction memorable. The rooftop terrace offered breathtaking views, adding to the allure of Riad Fez. Zakaria was really helpful with our bags. Located adjacent to the medina, the Riad’s location was ideal for exploring the heart of Fez. Thanks to Anass's meticulous planning, our exploration was worry-free and thoroughly enjoyable, with special mention to Mariam for her guidance in navigating the intricate maze to the Riad. This hidden gem, once discovered, revealed a sanctuary of peace and luxury. Our departure from Riad Fez was bittersweet, marked by the genuine warmth and professionalism of the staff. Our stay was not just a visit but a journey into the heart of Fez, accentuated by impeccable service and a deep sense of belonging.

Nous avons passé 2 nuits et dîners dans ce Ryad. Anouar vient juste de rouvrir, c’est beau, apaisant, et la nourriture est délicieuse. Un massage sur place après 1 journée de promenade dans le souk, puis un couscous traditionnel, que demander de plus! Situé au cœur même de la plus grande médina du monde, c’est un lieu que nous vous conseillons de découvrir. Profitez en avant qu’il soit complet :-) Et vous aurez même la surprise d’avoir des pâtisseries marocaines offertes dans votre chambre

I have been with my wife and my daughter at Riad Jamai for 4 days, the treatment we had from the entire team, Mohammed, Khadija, Meryen, Ayoub, was fantastic, they helped us with everything, they facilitated our trip and our stay in Fez. They are so close that they are part of your family, totally recommended. We are sure that our next trip to Fez we will repeat Riad Jamai, thank you for making us feel at home. We will come back!!! Sure

My stay at the Ibis hotel was truly exceptional. From the moment I walked in, I was impressed by the modern and stylish decor of the lobby. The check-in process was quick and efficient, thanks to the friendly and professional staff.The room itself exceeded my expectations. It was impeccably clean, well-designed, and incredibly comfortable. The bed was plush, and the amenities provided in the room were thoughtful and convenient.

Undoubtedly, the hotel is both beautifully positioned and beautifully designed. The food is of a high standard (and they were very accommodating of our vegan and gluten-free requests). However, there is one BIG let-down to this so-called thermal hotel...you cannot just go and bathe in the thermal waters as a guest! Indeed, we were told it would cost us €20 per person per hour to enjoy the thermal waters, which is both mean-spirited and ridiculously over-priced. We have stayed in thermal hotels all over the world, and (to date) this is the first and only experience we have had where the actual thermal facilities were not freely available to guests. So, we wandered up the road about 200 metres and enjoyed the same thermal waters in the village's own public thermal facility for a couple of Euros, and enjoyed friendly chats with the local people. A far richer experience than over-priced exclusivity!