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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.6/5
59 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran3.6
Kemudahan3.5
Perkhidmatan3.6
Kebersihan3.6
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Semua ulasan(59)
Ulasan positif(42)
Ulasan kurang baik(17)
Pengguna Tetamu
Bilik(katil queen)(Santa Maria)
Menginap pada Mac 2023
Solo
2 ulasan
3.5/5
Disiarkan pada 29 Mac 2023
Good location. Nice room
Terjemah
丹丹kitty
Bilik Empat Orang, Pemandangan Bandar (San Maurizio)
Etablissement à FUIR ! ( Ce n’est pas un hôtel, ne vous faites pas avoir )
Contexte :
Réservation faite pour un séjour du 11 au 13 avril.
Afin de prévenir de notre retard, j’ai adressé un email ( adresse mail d’ailleurs douteuse) + nombreux appels (dizaine). AUCUNE RÉPONSE, impossible d’avoir un échange…
Arrivée sur les lieux, impossible d’entrer et de bénéficier de notre réservation, aucune réponse malgré les nouvelles tentatives de prise de contact (appel et sonnette).
Obligations de payer au dernier moment un autre hôtel bien entendu plus coûteux pour nous éviter de dormir dehors !
LITIGE EN COURS , Nous entamons des procédures pour réclamations de notre dû et obtenir remboursement et dédommagement
INADMISSIBLE ! C’est clairement une note de ZERO que j’attribue.
Terjemah
Marcorious
Menginap pada Mac 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 28 Mac 2024
Everything was perfect , just the WiFi was really bad , other than that , it’s great
Terjemah
Chris
Menginap pada Jan 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 9 Jan 2024
I'm so glad I chose this property! A lot of people complained in reviews about the check-in process but it was easy and exactly as described in the directions provided. People also complained about a dark entryway but there were light switches and the fact that the hall lights are on a timer is good for conserving energy. The room was adorable and perfect for two. I love that there was a hot water heater and coffee and tea. I also love that there were electrical outlets on both sides of the bed for cell phone charging, which is not always the case. We visited in winter and the heat worked almost too well. The location was fabulous, really close to the train and close to the center of the city. I hope to get a chance to stay here again!
Terjemah
BELKIS
Menginap pada Feb 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 10 Feb 2024
Tye property was ok, just never received housekeeping the whole 11 days
Terjemah
Sara
Menginap pada Okt 2023
Pasangan
2.0/5
Disiarkan pada 14 Okt 2023
The room was adequate.
My main issue was with the service.
Everything is offsite and no contact in person. Further, they insist on checking being between only 3 PM and 6 PM. We were traveling by car and it was very difficult to get there in that timeframe because we were coming from Venice. Please read their guidelines carefully before booking. It can get confusing and cause delays for tired Travellers. I arrived, and was given the wrong code to open the apartment door. I was able to reach them immediately over the phone, but I had to keep running outside to get the code because there’s absolutely no service inside the building. The Wi-Fi is very poor and inconsistent. After figuring out how to get me into the apartment, things went more smoothly.
Another thing that really made this stay negative was that I plugged in my iPhone charger into the outlet upon arrival, and after about 10 minutes, the power went out completely in the entire room. They discussed troubleshooting it over WhatsApp. The power came back, but my charger no longer worked. I had to go buy a new iPhone charger which is expensive. It was especially difficult to find one that didn’t have a European plug-in. I asked them to compensate me for destroying my charger and they refuse to do so.
The amenities in this room are sufficient for the price, but I can’t imagine how frustrated I would’ve then if the power was out for longer or if the Wi-Fi didn’t work at all. Id pass on this hotel.
Terjemah
Andres
Menginap pada Okt 2023
Lain-lain
1.0/5
Disiarkan pada 12 Okt 2023
Cannot recommend.
Clumsy check in process having to go somewhere else to collect keys.
What you see on the site’s photos is not what you get. There was no shelving at all in the bathroom or shower. There was mould on the wall next to shower
Terjemah
Henry
Menginap pada Nov 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 29 Nov 2023
Perfect location and easy check in, just what we needed for our trip to Florence.
Terjemah
Ahmed
Menginap pada Dis 2023
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 17 Dis 2023
Auto check in was not easy, but the room was good and location is very good
Terjemah
Chun Hei
Menginap pada Sep 2023
Pasangan
1.0/5
Disiarkan pada 28 Sep 2023
Amazingly terrible! One of the worst places I've ever been:
1. Overpriced & mischarged city tax - €170 paid for a night. Thought it was a hotel yet a hostel style room. It doesn't deserve a "star". It also mischarged city tax, forcing us to pay €14/night, while others charged €8. The room is worth €50 or less per night.
2. Confusing self-checkin process - address provided is confusing. You can't locate it using Google Maps. It forces you to get keys between 3-6pm or €30 Euro will be charged. It has an e-lock but owner changes the code after 6pm. Conclusion is owner trying to charge extra €30 for every stay as flight doesn't always come within 3 hrs. For self-checkin, all should be more flexible. We're in 21st century and why can't you just have an electronic door lock to enable 7/24 check-in? Don't use ancient keys anymore!
3. Blind box room hunting - a code was provided without room nos. There were 6 rooms, meaning I had to try up to 6 times to find the right room. It's for people who like room hunting game or blind box opening but wasn't me. Just put a room number there! It wasn't fun at all !
4. Old, simple renovation & unclean - It's old with a woody ceiling & floor which looks dirty with lots of dust. I felt the bed was dirty as it made our skin itchy after laying down for a while. My skin allergy has persisted for 5 days even now!
To Host: Comments from HK. Contact me when you visit HK. I will show you the contemporary 21st century technology & installations!
Terjemah
Liam
Menginap pada Sep 2023
Pasangan
3.0/5
Disiarkan pada 15 Sep 2023
Floor needed a vacuum. Feet covered in dust and dirt. Not enough toilet paper either.
Good location and not terrible, just not ideal
Terjemah
Louise
Menginap pada Sep 2023
Pasangan
1.0/5
Disiarkan pada 6 Sep 2023
The check in process for this property is very restrictive and the property is not transparent about the costs. We were charged €30 to check in outside of a 3 hour window between 3pm and 6pm which is not standard for accommodation in cities like Florence and wasn’t declared up front in the check in instructions, but hidden in the terms and conditions. We were also advised that the later our check in was, the more we would be charged.