Doubletree by Hilton Istanbul Umraniye

Ulasan Doubletree by Hilton Istanbul Umraniye

Doubletree by Hilton Istanbul Umraniye

Yamanevler, Haldun Alagaş Cd. No: 2, Umraniye, Istanbul, 34000, TürkiyeLihat Butiran Hotel
Doubletree by Hilton Istanbul Umraniye
Doubletree by Hilton Istanbul UmraniyeDoubletree by Hilton Istanbul UmraniyeDoubletree by Hilton Istanbul Umraniye
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Ulasan Tetamu

4.5/5
Hebat
112 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.9
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Atur mengikut:
Semua ulasan(112)
Ulasan positif(37)
Ulasan dengan gambar/video(5)
Bersih dan kemas(8)
Penginapan yang hebat!(8)
Lokasi yang baik(6)
Mudah untuk pergi membeli-belah(5)
Bilik yang hebat(4)
Ulasan kurang baik(2)
Pengguna Tetamu
Bilik Deluxe Keluarga
Menginap pada Jul 2024
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 14 Ogo 2024
I arrived with my car and they have a special parking area in the mall what is very good. The room was very clean and good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Sherien
Bilik Tetamu Twin Tidak Merokok
Menginap pada Jul 2024
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Okt 2024
Very good hotel and nice staff. Location is perfect, close to metro.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, firstly We would like to thank you for choosing to stay in DoubleTree by Hilton Ümraniye. As a valued guest, your nice comments and appreciation about the hotel always encourage us. Hoping to welcome you back, I thank you very much for your appreciation and stay in DoubleTree by Hilton İstanbul Ümraniye.Regards, Hotel Management
Ibrahim Shakeel
Bilik Tetamu Keluarga Katil Saiz Queen
Menginap pada Mac 2024
Keluarga
7 ulasan
2.7/5
Disiarkan pada 17 Apr 2024
Very average experience in this hotel, the bed was comfortable but the bathroom was very average not like a five star hotel. Plus point was it’s connected to the canpark mall avm so can just go down and enjoy in the mall
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,First, thank you for taking the time to share your experience. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely regards,Hotel Management
Ibrahim Shakeel
Bilik Tetamu Twin Tidak Merokok
Menginap pada Mac 2024
Keluarga
7 ulasan
3.5/5
Disiarkan pada 9 Apr 2024
The hotel was more of a four star experience. The pool was open only for adults no children pool no suana
Terjemah
Jawapan daripada Pihak Penginapan: Dear Shakeel,First of all, thank you for choosing our hotel. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely Regards, Hotel Management
omar
Bilik Tetamu King
Menginap pada Mac 2024
Bisnes
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Mei 2024
It was a great stay and the hotel is very clean
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
Pengguna Tetamu
Bilik Tetamu Twin Tidak Merokok
Menginap pada Dis 2022
Bisnes
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 11 Jan 2023
Perfect location and simply parking and entering for mall
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Veysel61
Bilik Tetamu Twin Tidak Merokok
Menginap pada Ogo 2022
Keluarga
24 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Sep 2022
Nice hotel, clean rooms and helpfully staff. Easy to find and good location.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Mohammed AL Sarahin
Menginap pada Apr 2022
Bisnes
18 ulasan
4.5/5
Hebat
Disiarkan pada 27 Mei 2022
Very nice hotel, I advice to book. Very clean, wonderful and quite location
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for your wonderful review! It's truly heartening to hear that you enjoyed your stay with us. Delivering exceptional service and ensuring our guests have a memorable experience are our top priorities. We look forward to welcoming you back soon! Best regards, Hotel Management
Pengguna Tetamu
Bilik Tetamu King
Menginap pada Nov 2022
Bisnes
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jan 2023
Super
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Pengguna Tetamu
Bilik Tetamu Twin Tidak Merokok
Menginap pada Nov 2024
Bisnes
1 ulasan
3.1/5
Disiarkan pada 19 Dis 2024
房間的桌子自己壞了,玻璃掉下來碎了,要我們賠償5000里拉(約140美金),一個很簡陋的玻璃桌。 The table in the room broke itself, the glass fell and broke, and we had to pay 5,000 lira (about 140 US dollars) for a very simple glass table.
Terjemah
Jawapan daripada Pihak Penginapan: Valued Guest,Thank you for your feedback. We always prioritize our guests' satisfaction while addressing any issues that may arise. The matter regarding the glass table was handled in accordance with our hotel policies, as these types of damages are resolved based on standard procedures.We appreciate your understanding and cooperation and look forward to welcoming you back to our hotel.Kind Regards,Hotel Management
Pengguna Tetamu
Bilik Tetamu Twin Tidak Merokok
Menginap pada Nov 2024
Solo
28 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Jan 2025
最主要是位置不錯,電梯可以直達購物中心,裏面吃喝玩樂購物超方便,下次必須還是這裏。購物中心太近了
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Pengguna Tetamu
Bilik Tetamu King
Menginap pada Sep 2024
Bisnes
2 ulasan
4.8/5
Menakjubkan
Disiarkan pada 31 Okt 2024
房間還是蠻乾淨的,地理位置高,連着商場,走路100米不到就是地鐵站,附近打車接單也很快。酒店入住辦理也很省心,有welcome cookie。麻煩的是因為酒店連商場(商場需要安檢,但是不知道其他不連着商場的酒店是否也要安檢),所以每次進酒店都需要安檢。另外洗臉池的塞子剛入住有些下沉,臟水流的較慢,後來找前台維修了,但是按不太下去了…… 早餐熱的東西選擇我覺得比較少,不適合中國胃,新鮮水果選項較少
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, firstly We would like to thank you for choosing to stay in DoubleTree by Hilton Ümraniye. As a valued guest, your nice comments and appreciation about the hotel always encourage us. Hoping to welcome you back, I thank you very much for your appreciation and stay in DoubleTree by Hilton İstanbul Ümraniye. Regards, Hotel Management
Pengguna Tetamu
Bilik Tetamu King
Menginap pada Okt 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Nov 2024
Çok temiz, çok düzenli. Kesinlikle kaliteli hizmet.
Terjemah
Jawapan daripada Pihak Penginapan: Değerli Misafirimiz, nazik geri dönüşünüz ve puanlamanız için çok teşekkür ederiz. Siz değerli misafirlerimizin memnuniyeti bizim için son derece önemlidir. Bir sonraki konaklamanızda da sizi otelimizde karşılamaktan memnuniyet duyarız. Saygılarımızla, Otel Yönetimi.
-IC
Bilik Tetamu King
Menginap pada Jul 2024
Solo
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Okt 2024
güzel otel, ilgili çalışanlar. güzel bir konaklamydı. teşekkürler.
Terjemah
Jawapan daripada Pihak Penginapan: Sayın Misafirimiz, Doubletree by Hilton İstanbul Ümraniye’yi tercih ettiğiniz ve otelimizdeki deneyiminizi bizimle paylaştığınız için teşekkür ederiz. Hizmetlerimizden memnun kaldığınızı öğrenmekten mutluluk duyduk. Sizi en yakın sürede tekrar Doubletree by Hilton İstanbul Ümraniye’de ağırlamak dileklerimizle.Saygılarımızla,Otel Yönetimi
Pengguna Tetamu
Bilik Tetamu Twin Tidak Merokok
Menginap pada Apr 2024
Bisnes
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Jun 2024
設施:比較全,基礎生活設備都有。 衞生:乾淨整潔。 環境:周邊有很大的商場,購物很方便。 服務:除了價格偏高,其他還行吧,出入有安保。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management