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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
78 ulasan
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Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.3
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Semua ulasan(78)
Ulasan positif(75)
Ulasan dengan gambar/video(27)
Lokasi yang sesuai(29)
Perkhidmatan yang baik(21)
Lokasi yang strategik(19)
Penginapan yang hebat!(18)
Berdekatan dengan stesen kereta api(18)
Terlalu bising(5)
Banyak kemudahan(5)
Ulasan kurang baik(3)
ISTP遊記
Bilik Selesa
Menginap pada 2024년 7월
Keluarga
3 ulasan
4.5/5
Hebat
Disiarkan pada 2024년7월31일
I booked this hotel for myself and my family. We really appreciate the friendly service from the staff throughout our stay. The building itself is gorgeous and is located within a few minutes walk from the Firenze SMN train station.
We stayed in two two-bed rooms. One of which was big with a walk-in closet. However the other one was small and we could hear the water pipes at night. Sound isolation was also not great as we could hear laughter from the guests staying next door. Would recommend this hotel to travellers who look for a central location and do not mind hearing some noise from pipes or guests chattering at night.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Istp, thanks for the great review ! I'm really glad you enjoyed your stay in Florence, Hope to see you soon again, best regardsDaniele TorriniResident manager
Jasmine
Bilik Selesa
Menginap pada 2023년 12월
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2023년12월22일
What’s a pleasant surprise! My hubby and I thought it’s going to be a predictable and ordinary hotel but we were proven wrong. The location is about 10 mins away from the train station. Our stay at Hotel Rivoli was definitely one of the most memorable and value for money we have had in Italy, given the cleanliness, the amenities provided and friendliness of staff. Our room has a small veranda which we had made it a point to have a relaxing glass of wine every night. The hotel is also currently having lovely Christmas seasons exhibits for school children.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jasmine, I'm soglad we match your expectations !! can't wait to see you soon again by the Rivoli Boutique Hotel. Best regardsDaniele TorriniResident Manager
Pengguna Tanpa Nama
Bilik Selesa
Menginap pada 2024년 4월
Keluarga
9 ulasan
3.2/5
Disiarkan pada 2024년5월21일
Had an extra person last minute so one of us was asked to leave the hotel late at night and try to find another one. We were also made to change to a bigger room from the second day on. Hotel itself is ok with nice furnishings and spacious rooms. We didn’t get much help with booking hotels/changing rooms, and the reception wasn’t very polite. Located in busy, noisy, dirty, touristy area but at least it was close to the station.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Madam, or Anonymous Guest, thanks for reviewing our hotel, this is always much appreciated to us. Since 1964 the Rivoli Boutique Hotel is glad to host guests as in a private house, and as far as I remember we never asked a guest to leave. Probably you are referring to the third person not preview with your reservation (reservation was for a double room). Fortunately you were assigned a large family room, with space and beds enough for 4 persons and we just checked with you before preparing the third bed and put the extra towels. At night our concierge has been informed that the third person was leaving and we proceeded at the check-out in order not to let you pay for the extra city tax. All this has been explained when you arrived and the other two already checked-in, but probably it has been misunderstood. The location of the Hotel is in the Historical center since the XIV century. Best regardsDaniele TorriniResident Manager
Mel
Bilik Selesa
Menginap pada 2024년 3월
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2024년3월13일
Beautiful hotel with a gorgeous garden and a hot tub heated year round- great way to relax after a day of walking everywhere. Staff was very friendly and helpful. The walls are thin though so you will hear everything so fingers crossed you have quiet neighbours
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mel, I'm so happy to read your comment! I'm always honoured when we succed and guarantee our guest a positive experience. Unfortunately on clients good education we can not do so much ! I hope to welcome you soon again, best regardsDaniele TorriniResident Manager
TSAI YU LING
Bilik Single
Menginap pada 2024년 3월
Bisnes
35 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2024년3월2일
Really my favorite hotel even the room was small but all amenities and bed are so comfortable and usually you won’t stay too much in the room whenever I came back in Florence, the breakfast is amazing and the service is always good not to mention the location is really close to the station and all the attractions in center
Terjemah
Jawapan daripada Pihak Penginapan: Dear Tsai Yu Ling, Happy you appreciated yiur stay with us ! We do try our best to satisfy our guests requests. Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager
Vishal117
Bilik Selesa
Menginap pada 2024년 2월
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2024년2월14일
Absolutely brilliant hotel at an amazing location. The grotto del Leo restaurant beside it is fabulous.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Vishal, thanks for taking your time to review us. We love to know when our guest had a positive experience. I agree with you that the Grotta di Leo is a good restaurant, but our restaurant Benedicta is very good as well and I hope next time you will have the chance to taste it ! Hopng to welcome you soon again, best regardsDaniele TorriniResident Manager
Kalim’s world
Bilik Single
Menginap pada 2024년 1월
Solo
16 ulasan
4.5/5
Hebat
Disiarkan pada 2024년1월25일
This is a good place to take care of your camera before you stay. You'll have to press the shutters from the sculpture behind the front desk, the small garden in the center of the hotel, to the interior of the restaurant where you can read magazines and newspapers. There is also Sky Juice (Lemon Water), which is provided for free in front of the elevator. It's a little ambiguous whether the small bar is a place to drink coffee or enjoy cocktails, but the atmosphere is still good. The pillow is impressive in the room. Let's not expect much space. We offer free drinks on the first day, but we didn't get free drinks every day just because we stayed for three consecutive days. Sensitive people will feel the floor is uneven. If you drop something on the floor, it will keep rolling in one direction. So the doors don't exactly engage. Windows have to be lucky to open. Unfortunately, I didn't see the garden but only the wall. The bathroom gives the impression of making the most of the space, and the shower and shower booth are factors that negatively affect the hotel. Since the front desk is not looking at the front door, you will have to look around to be welcomed. You can't control the heating at will in the room. If it's cold, you have to call the front desk, and you should be lucky to use hot water early in the morning. The inside is more beautiful than the outside, but not everyone is the best.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Kalim, so glad of your report: This lind of review ar so usaful to other travellers and to us to improve our services and attentions to our guests. I'm quite surprised about your commnt on Reception staff attention, as this is one of the most appreciated part from mostly of our guest reviews, bbut as I already marked, I will pay more attention on this. Hopimg to see you again, Best regardsDaniele TorriniResident Manager
Pengguna Tetamu
Bilik Selesa
Menginap pada 2024년 4월
Bisnes
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2024년6월5일
Nice cozy hotel right by the Firenze train station. Very kind staffs.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thanks for the great evaluation, I'm so glad you appreciated our efforts to guarantee our guests the best experience. Hope to welcome you soon again, best regards.Daniele Torrini Resident Manager
Travelmeti
Bilik Selesa
Menginap pada 2023년 12월
Solo
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2023년12월27일
The hotel is very well decorated with Christmas spirit! The staffs are all very nice and helpful! The room is spacious and neat. There is also a small swimming pool in the hotel. But the hotel is quite old so some facilities are worn.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Travelmeti, thanks for you comment ! The hotyel starting next winter will be renovated, please come back and see our improvements. Best regardsDaniele TorriniResident Manager
Pengguna Tetamu
Bilik Single
Menginap pada 2023년 11월
Solo
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2023년11월23일
Lovely surprise of a hotel off of a side street, very close to the train station in Florence. My little single room was perfect, and the windows opened onto the courtyard; I like fresh air in night. Very close to everything, lovely staff. I sat at the bar drinking Campari spritz and writing. The barman played beautiful mellow and evocative music. I made friends with other travellers
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, I'm so glad you had a poistive experience staying with us by the Rivoli Boutique Hotel. We try our best on service and attentions to the guest, then the "peace" and green of the Old convent (where the hotel has been ralized) makes the difference ! Hoping to welcome you soon again, best regards, Daniele TorriniResident Manager
Penelope
Bilik Selesa
Menginap pada 2022년 10월
Melancong bersama rakan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2022년10월22일
Beautiful place to stay, great location, friendly and helpful staff, great restaurants locally and walking distance to everything, will stay again for sure. Breakfast was amazing everyday and staff were super friendly.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Penelope, thanks for you nice comment and appreciating our services and house. Hoping to see you soon again, best regardsDaniele TorriniResident Manager
Pengguna Tetamu
Bilik Selesa
Menginap pada 2023년 4월
Keluarga
11 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2023년4월27일
The location is very nice which is nice the train station.
And the room is quite clean
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guets, thanks for your review and staying with us. Hope to welcome you soon again, Best regardsDaniele TorriniResident Manager
Pengguna Tetamu
Bilik Selesa
Menginap pada 2022년 10월
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2022년11월8일
My wife and I had a wonderful stay at Hotel Rivoli. We loved the unique and classy decor and atmosphere. It felt like an old world Italian hotel. The room was small but well spaced out. The bed was comfortable and the room was spotless. In addition the hotel was in an incredible location. Close to the train station but also just a 5-10 minute walk from many of the main tourist sties in Florence. My only gripe would be the size of the bathroom.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thanks for the faboulous review. I'm really honoured we could offer you those positive sensations. We do try our best and it is so beutyful to read that our efforts have been appreciated. Hoping to welcome you soon again, best regardsDaniele TorriniResident Manager
Alex the Free
Bilik Selesa
Menginap pada 2022년 10월
Melancong bersama rakan
82 ulasan
4.5/5
Hebat
Disiarkan pada 2022년10월12일
The room is next to the jacuzzi, it’s really nice, but window and lighting is not so great.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Alex, thanks for reviewing us, if you would prefere a different room just telling us we would have been more than happy to show you a different solution as all our 87 rooms are different with different facings ! Waiting for your next visit, best regardsDaniele TorriniResident Manager
Pengguna Tetamu
Bilik Selesa
Menginap pada 2024년 1월
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2024년2월21일
Awesome!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,thanks for the great evaluation. Hope to welcome you again in Florence, best regardsDaniele TorriniResident Manager