Inverlochy Castle Hotel

收費四五英鎊每晚的價格起步…這是一家位於蘇格蘭高地屬於西邊的古堡酒店。從公共區域的角度來看都做得很好，無可挑剔。但從客房的角度來看…性價比就顯而易見地超低了。設施陳舊就不在話下了，要求一個加濕器…竟然來了一台二十年前出品的吹風機，嘈得完全沒法接受之餘，還完全沒有加濕的效果。淋浴間對客人的體型是有非常嚴格要求的，而且個人覺得水壓是可以有再進一步的提升以及改善空間的。值得稱讚的一點是浴室裏的洗髮水、護髮素、沐浴露和肥皂…都有兩個球皇室認證，質量也是扛扛的。洗臉盆的冷熱水裝置是傳統分離式的，就是那種你要不就冷水、要不就熱水，反正就不能是温水。客房內的沙發是布藝，弊端就是你看不見是否帶蝨子、是否乾淨，反正就是舊得讓人根本不想去坐它。地毯不起毛，意思就是説 “很有年代感”。好了，講一下公共區域部分吧：餐廳出品還是相當有水準的，有米其林的標準，不管是正餐還是早餐…都相當不錯，唯獨咖啡的質量欠佳。服務人員熱情、有禮、待客認真、臉帶微笑。室內公共區域裏有好幾個休閑的會客廳連餐廳，都極盡豪華、舒適、寫意、安逸，沒什麼可挑剔的了。室外的樹林、小徑都有為數不少的面積 “嚴重” 有待改善，例如：綠化工程等。最後補充一點：停車是免費的，畢竟業主Mr. Chai是一個東南亞籍的華人，古堡的地皮有5000英畝的佔地面積…如果停車還要收費的話…那也太摳門兒了吧。總的來説…你可以説它是古歐洲風，但個人覺得古歐洲風不一定就不需要更新或者刷新設施與傢俱吧。尤其那麼大的佔地面積，如果在綠化方面做得欠佳的話…那實在是應了一句老話 “金玉其外，敗絮其中”。

A very pleasant surprise. The hotel is located just outside of Fort William (thankfully). A picturesque estate. We stayed in a coach house room, which was nicely appointed with parking right outside the door. Modern heritage style. Fantastic view of Ben Nevis. Dinner in the main house was wonderful. As you would expect from Mr Roux junior at £145, it should be excellent and did not disappoint. Cocktail on arrival, pianist in the hall and great food. We could not fault the place, apart from the soulless pub on the grounds. I totally recommend Inverlochy Castle Hotel.

We stayed here for (2) nights in a suite which was spacious, gorgeous and beautifully appointed. We didn’t leave the hotel so had all meals at the property. From delicious salmon and eggs for breakfast to a gourmet sausage roll for lunch and then a beautifully presented, perfectly delivered evening meal in two different dining rooms. We really enjoyed the privacy of Inverlochy, the discreet and professionalism of all the staff. It’s a lovely property to have a getaway to and the sun shone and we had stunning views of Ben Nevis out of our window. I mean, who could ask for anything more.

We entered this hotel/castle experience expecting it to be the highlight of our trip. It was a gorgeous hotel experience for sure! The views are amazing. However, it did not meet our expectation! We purchased the 5-course meal which was a fun experience, but for the cost (£145/person+drinks on top) versus the benefit we did not think it was worth it. If you do not love thinks like chicken liver or munk fish then spend your money at their Pub instead! The room was clean and large but the faucets in the bathroom were loose which I would not expect given the category of stay this is. We also would expect that the windows would be dusted for spider webs, but they had massive webs in them (outside the window, but window open to keep room cool). Overall, for the price/experience, we recommend finding another castle to stay at.

Service is a total joke in this hotel. The staff keeps on stressing you out from arrival about tight schedule and jacket to be worn and do not know how to allocate rooms to start with. Cleaning staff putting on a show cleaning off walls and stairs in 5 people when you exit your room. The food is good but not outstanding, not worth the money, nor the airs they are putting on. This is exhausting, ridiculous, and a ripp off.

The staff is 5+. The breakfast was fabulous, the grounds were breathtaking. We visited the Pub for dinner and the food and staff were wonderful. The overall Castle building is in need of some structural updates. Some fresh paint, wall paper and carpet would be lovely. The only reason I gave 4 and not 5 stars. It needs a refresh.

Lovely hotel, food is absolutely amazing. Nisha who works in there helps us a lot , thank you so much

We found it to be extremely subpar. DO NOT fall for these photos. The service was poor. We pulled up and no one was there to greet us or help with bags. We arrived a bit early and couldn’t check in so when we inquired about lunch the restaurant was booked out for a driving group and we had to eat in the lobby. When we finally did check in the room was literally awful. We booked the garden room and it was tiny, dark, and dirty. The entire room was so cheaply done. The shower floor was a plastic tray. The “tile” on the wall was plastic. Even the bedside lamps were plastic. The bed was HORRIBLE. Hard and lumpy with a dirty thin cheap cover. We then went for drinks and the waiter didn’t even come over for 30 minutes. We had to literally go get someone. The Wi-Fi is essentially unusable unless you are in the lobby. The “amenities” are cheap lit We have yet to have the dinner here… but so far this hotel is a TOTAL pass. At least the new addition of the Garden rooms are.

Inverlochy Castle was very disappointing and not worth the effort it takes to get there. The castle and guest rooms are dated and are in need of complete updating. After being shown our room which was in desperate need of a renovation, we asked to move to a different room - something to which I gather that they're unaccustomed. The new room, while an improvement, was in a different building so we had to trudge through the rain and mist for every meal. And the pathway was dark and not particularly well lit. When we inquired about the activities we realized that they were very limited, particularly in the fall months. And since we were without a car we felt stranded. Other than a walk through the grounds (which are quite beautiful) there isn't even a fitness center or small room to work out. So, if it's raining, which it often is, there's not too much to do. The staff, while pleasant and polite, was very young and inexperienced. They need to import senior, experienced and well-trained staff from other comparatively priced properties. Both sinks in the bathroom were clogged and the clock was not functioning. We did report this and one sink was unclogged by the staff, but the other repairs were not made during our 2 night stay. How is it that housekeeping can clean a room several times a week, if not daily, and not notice such things? Dinner in the main dining room is pre fixe and while the food was good, not outstanding as it should have been for the price ($188 excluding beverages) and the fuss they made over it, there is only one main course so if you don't eat say, venison, or they're serving some other food you may dislike, you'll be out of luck. The food at the alternative restaurant - The Factors Pub, was average at best though the French fries were excellent. Overall, this was a very disappointing and expensive stay and I would not recommend it unless they make some significant improvements.