Holiday Inn Express & Suites Fort Worth Southwest (I-20)

Malam pertama saya di sana saya ditempah ke bilik yang belum dibersihkan. Wanita di kaunter penerimaan tetamu memperbaikinya dengan cepat dan memberi saya bilik yang berbeza. Saya akhirnya menempah satu malam tambahan dan ketika saya kembali seseorang sudah melucutkan bilik setelah saya meminta untuk tidak. Wanita di depan mengatakan bahawa dia akan menyuruh mereka menunggu sekitar 30 minit kerana saya baru sahaja mendapat makanan dan perlu makan. Sebaik sahaja saya sampai di sana, saya terdengar ketukan di pintu dan itu adalah pengemasan untuk menyelesaikan bilik. Saya akhirnya terpaksa makan di dalam kereta saya supaya dia selesai membersihkan bilik. Pada malam itu, seekor bug merangkak pada saya ... bukan masalah besar kerana hanya satu. (Atau saya fikir) Saya menghancurkannya dengan cepat dan saya fikir semuanya baik, tetapi kemudian beberapa mula datang entah dari mana; merangkak ke atas saya, tempat tidur, meja, dan lain-lain. Saya segera menuruni tangga tempat saya memberitahu wanita itu. Dia bertindak seolah-olah saya berbohong atau saya yang membawa mereka masuk. Saya letih dan tidak mahu berdebat dengannya. Saya hanya mengatakan kepadanya bahawa semuanya baik-baik saja sehingga selepas saya pergi awal hari itu. Saya tidak membawa sesuatu yang baru dan saya tidak berada di tempat yang mempunyai pepijat. Dia kemudian meletakkan saya di bilik lain dan mengatakan bahawa tidak ada orang lain yang mengadu. Saya tinggal di sana kerana lokasinya sangat sesuai untuk apa yang saya lakukan. Saya mengandung dan berisiko tinggi. Di jalan dari hospital saya terpaksa pergi untuk memeriksa. Di situlah saya berada pada hari itu dan dia membuat saya merasa seperti saya kotor dan saya membawa mereka masuk. Saya sudah tertekan dan beremosi dari ujian yang saya laksanakan pada hari itu dan kurangnya rasa empati yang ditunjukkannya.

Hotelnya hebat Biliknya sangat bagus sangat selesa 💯

Worst Holiday Inn Express I ever stayed in..the first room given there was a leak in the bathroom wall where everytime you flush the toilet the floor would get wet..they moved me to another room and the doors and some of the furniture had paint splatter everywhere..the ceiling looks like it was leaking at one time and the repair was not done right..horrible rooms..but I was tired and since the bathroom wall wasn't leaking I stayed in it..I would never recommend this hotel to anyone.. Holiday Inn Express should be ashamed to have there name on this establishment.. surely it doesn't represent them well..

Staff was excellent! Liked the breakfast too. Didn’t like the room. It was remodeled, dirty no plug in sink. Bed was not comfortable. Could be better.

overall i would stay again. The staff was professional and attentive. The room was mostly clean it's just that the hotel is dated and needs refurbishment. I liked how quiet it was.

Everything went very smooth. Staff was very Friendly, room was clean. Breakfast was very good and kept very stocked and cleaned. I would stay there again next time in Fort Worth.

Our room had a terrible musky odor and the bathroom was in poor condition. We were put in a handicap accessible room which we did not request and the bathroom floor appeared to have dirty glue or caulking all over the tile. The caulking around the shower was very messy. The air conditioner in our room was very noisy and rattled really bad when it would kick on. Very disappointing quality for a Holiday Inn.

The only thing I noticed when I walked in the room was a dead black cricket which stayed underneath the bathroom sink. The next day the maid refreshed my room but, didn’t sweep the cricket. I did find a nice young lady maid and she quickly got rid of it. Everything else was wonderful including the staff and breakfast.

Disappointed in the amenities. There was only 3 pod of coffee and we each drink two cups. There was only bar of soap for both the sink and bathing. I had to keep move it from one location to another. There were only two bath towels and with my partner having long hair another bath towel was needed. The toilet paper was soo thin that you had to use twice the normal amount.