Innside Frankfurt Eurotheum

Das Zimmer war sehr gut. Die Badewanne Highlight des Zimmers. Mini Bar stande das es gratis ist wuede am Ende jedoch abgezogen. Ansonsten sehr cooles Zimmer

酒店非常棒，也很方便

We booked three rooms for a family trip to the Christmas Market in Frankfurt in December 2023. As Melia Rewards Gold members, we used one of our 20% discount vouchers at the Hilton in Frankfurt, where we've stayed before. The hotel has a unique layout on floors 22 to 28 of the building. The rooms were clean, but the design wasn't great. In one room, the shower cubicle was in the middle of the room, so there was no privacy. We got upgraded to a larger room, but the bathroom had no privacy. The breakfast was okay, but nothing special. We didn't drink at the hotel as the bar was busy on both nights of our stay. The one good thing was the location, as it was easy to reach the Frankfurt Christmas Markets.

I've stayed in a bunch of hotels, and this is in the bottom 10% for the price. It's in a mixed-use (mostly office) building, and appears to be more apartment-style than hotel, although there is a staffed front desk. It could be good, but isn't -- maybe 2.5/5, but for the price and all the other good to very good options in Frankfurt, it's a 2/5. The good: nice building, pretty views from windows and especially from the circular glass elevators at the corner of the building. There is a "kitchen" in each room (I think; at least in mine) with a daily-stocked minibar with 2 waters, 2 beers, and 3 fritz cola sodas. I got a room on the 29th floor. The bad: basically everything else. I can't tell if these were cheap/badly done residential conversions of offices, or weird hotel conversions of apartments, or just dumb German design or form over function, but nothing actually works well. 1) There's a kitchen area, and a coffeemaker and tea kettle, but no power sockets in the kitchen area. I had to take the tea kettle into the bathroom and run it there. 2) Housekeeping uses the "big refillable bottles", and filled the soap and moisturizer bottles with moisturizer. There is no soap. Fortunately I'd brought bar soap from other hotels. 3) Internet is horrible -- 8mbps x 3mbps with dropouts every hour or two. Password is a random username and password, rather than normal room number/last name, so logging in each time is also a pain if you didn't write it down. Cellular would be faster except that on the 29th floor of a tall building, coverage is intermittent too. 4) Room given didn't match photos or description on booking website, but I'm not sure if that's the fault of the hotel or the booking website. 5) Shower is truly mediocre to bad. Has almost no water pressure for *cold* water, only hot water, and two separate knobs vs a mixer tap. Turning the hot water knob slightly (it sticks) goes from too-cold to burning-hot. 6) Shower is actually tiny relative to overall size of room; room layout overall is bad due to design choices (wedge shaped), so there's a lot of wasted space. The toilet is across the hallway from the shower room (common in Germany I guess), but there's also a closet off the bedroom which is basically useless. 7) Loud in-room refrigerator; wouldn't complain about this except for all the other problems. 8) Housekeeping does the minimum to clean room; requested change of sheets, not done, etc.

Check In Reception staff were unfriendly (check out guy was ok). Went to the bar and was told if I wanted a drink I had to sit at the bar as the tables are for 2 people only. Bar was not busy and plenty of tables available! Decided to go out and find somewhere more welcoming. The room was spacious and comfortable but not clean enough. The small but well equipped gym was not very clean either. Breakfast was good with wide variety of buffet choices. Overall disappointed and won't be returning on my next business trip to Frankfurt.

Actually I visited the hotel in 2010 but since then and I can’t forget the wonderful time I spent there. My great memories of being there are still in my heart and mind. I was there only two night but I enjoyed every moment a lot. I hope the place is still good and better.