Somerset Lofts

Hotel definitely did not match the online pictures. Hotel is dirty, dingy, worn and outdated. Here's the things that were wrong the one night my husband and I stayed there while traveling through: Bed was not on the base so basically fell apart the moment one of us sat on it, the other bed had stained sheets, 2 small bath towels not big enough to dry off with, no hand towels, no wash cloths. No hairdryer (front desk did not have one to loan). adjoining door was not locked when we arrived. There was a 2" open gap at the bottom of the door. Kids in next room screaming and running around well past midnight as well as other ones running up and down the halls screaming and loud. No elevator, booked on second floor so lugged suitcase up steps. Very sketchy place.

Stayed here for a visit in the Rutgers area. Room itself was clean enough, and the price was right. However, despite the rooms being allegedly nonsmoking, there was a pervasive cigarette smoke odor. IDK if that was due to guests actually smoking in their rooms, or smoke coming in from outside.

The absolute worst. My friends and I are on a trip and one went to check in. Immediately, when he went to go check in, there was a concerning smell in the lobby along with cigarette smoke and ****. Very intense smell. And He was charged a $50 check in fee?? We were never told about this. As the rest of us went to park we saw a little girl running around as it’s 11:30 at night and groups of people just standing and sitting outside smoking with the side hotel door wide open. We parked and went to go in through the back door having us go past all bottom floor rooms. The hallways alone were just filthy. They had marker drawn on the walls and many dings and scratches within the doors, floors, walls, everything. As we went to the room we found dead COCKROACHES on the box spring and ALIVE ones as well. The room was filthy and reeked. And we decided to leave. This place needs to be shut down immediately. Very gross and unlivable.

The situation at the Somerset lofts was unacceptable. The room was FILTHY and super dinged up. The rug was absolutely disgusting and there was gum stuck to it in one spot. The room reeked of old cigarette smoke and there were burns on the furniture. Hardly any of the light switches worked. Shower knob was falling off the wall. There was long hair all over the room. All the handles and railings were sticky. There was a stairway leading upstairs to where the bed was and a few of the stairs up were “soft” and felt squishy under the rug like they were rotted out. The worst part was that a huge party was happening across the hall from me. It sounded like up to 10 rooms were involved. Rowdiness, banging doors and screaming. I checked in at 8, and by 10 it was out of control. **** smell everywhere. I called the front desk but they acted like they didnt know about it. Its a small 2 floor motel with no elevator. There’s NO WAY they didnt know what was happening. Also, I’m pretty sure this hotel has people living in it full time. It was too much and I ended up having to check out and go to another hotel. I was on a work trip and need to get some sleep. Worst hotel experience ever. This place should just get bulldozed.

Should have realized the room was 2 levels based on the name of the hotel! Sleeping area is on upper level in a loft! 1st floor had kitchenette with under the counter mini fridge + full size fridge. Odd. 2 flights of stairs up to sleeping area, difficult to carry luggage up. No elevators in the building so again, be ready for that. Room was clean but because of layout, I did not feel comfortable..a bit noisy overnight, lots of doors slamming.

This was the last 'choice hotel' we booked during our trip through the USA and all we can say is that this was ONE HUGE DISAPPOINTMENT! The photos on the website are tempting and while the website offers breakfast and guest laundry none of these offerings are for real. We had to change the room 4 times, in the first room the shower head broke, in the second room there was no hot water, in the third room the door battery constantly beeped and all the receptionist could say, was that it could be fixed in the morning only. The breakfast which was included in the price did not exist and the washing machine was broken. what else do you need to have a great stay?