Hotel berhampiran Asian Village, Fresno

The hotel was amazing. Nice room. Very clean, it even smelled wonderful. I had the do not disturb on every day because I worked midnights and they did a welfare check. Thats above and beyond. They also messaged me each day to see how my stay was going. Also, the hotel is not in a bad area by any means but they still had security on site at night. Highly recommend.

Decent hotel with well thought out rooms that are on the smallish size for their price point. Hotel was good attentive staff, a small bar cafe and adequate amenities. Clean and tidy rooms and not to noisy being on a main road. Would recommend this hotel for a one to two night stay noting the high room rates don’t make this hotel a true value place to stay long term.

The interior space of the rooms is in need of updating. Poor and shotty workmanship is very evident in what is there now. The fitness room is accessed by an outside door next to the lobby and when I attempted to open it two homeless men staggered out. There were marks on the floor from spilt soda hopefully. It did not smell like urine but it was creepy. The have cameras in the unit but they either don't work or no one is monitoring the room. I recommened they do a couple physical sweeps every evening since it was mentioned this is not the first time they have had this problem. There is a container for dissenfectant wipes but it was empty. The fan in the fitness room does not work. The clock on the wall is not working. This is all in the fitness room. The parking situation needs to be addressed. One exit is closed so you have to go against the directional traffic arrows to get out of the property. We found the bed comfortable and the complimentary breakfast in the morning acceptable.

Nice hotel in town. Restaurant near by and breakfast was decent.

Perkhidmatannya bagus. Mereka adalah orang yang baik, tetapi apabila kami pergi ke bilik, ac tidak berfungsi dengan baik, terdapat rambut di tandas dan penutup botol di atas lantai, & microwave tidak dibersihkan sama sekali. Mereka perlu mempunyai sedikit masa lagi untuk membersihkan bilik. Secara keseluruhannya, ia bukanlah penginapan yang buruk. Sangat tenang, dan santai.

I’ve stayed at Fairfield Inns several times in Canada, but this was my first time in the US. When I first walked into the room, there was a very strong chemical smell that I found totally unpleasant and overwhelming. It only dissipated by keeping the window open almost all of the time during my 4-day stay. The other major issue is that there weren’t enough light sources. The room was rather dark, especially at night. The only overhead light in the room was the one near the door, and it was on a timer. So, I had to stand up every 15 minutes to switch it back on. There was a reading lamp and a strange object below it that could have been an ottoman since it had no back. I would have loved a reading chair in the room. Instead, there was this weird ottoman-like thing without a back that didn’t function as a chair. Perhaps it was just a spot to place a suitcase. I have no idea. The walls were very thin, as I could hear my neighbor’s TV quite loudly all the time they were in the room. In addition, I really would have liked a safe in the room. On the plus side, the walk-in shower was great and the breakfast was very good. I send a shout-out to Tony, the person who checked me in. He was extremely good-natured and helpful. I wish all employees at hotels were like him. Overall, this hotel was a mixed bag, especially with regard to the room odour. I would probably try another hotel if I were to come back to town.

Tutto bene, camera grande piscina, piccolo market in hotel

So glad we picked this hotel. Our first night stay was just what we were hoping for. Very comfortable mattress, friendly staff, quiet, easy check out the next day. We returned at weeks end staying on a Friday night catching a plane out of Fresno at midnight. We checked out around 10 p.m. Unfortunately, our plane was cancelled. I called the hotel and asked if we could check back into the same room, and they said the keys would be waiting. I called back again because I realized we had already returned our rental car. I asked if they could send the hotel shuttle and they did. I called a third time because waiting for our luggage was a nightmare. They said the driver was already on her way, but they'd call her to go back to the hotel, and for us to call when we got our luggage. So, I called one last time when we finally got our luggage, and they came and picked us up. So friendly! That's good service!! P.S. Breakfast was good, too!

This hotel has construction, and we were only told upon check-in to expect an 'inconvenience.' The noise beginning early in the morning on Monday, the second night of our stay, was absolutely unbearable, and ruined our morning on the day of preparation for a relatives funeral. Literally sounded like a jackhammer on the wall outside our room. They’re doing stonework. There's dust flying everywhere. There's loose plaster on the carpet in the elevators and the hallways. Construction workers come and go in the elevators alongside customers with all their equipment and mess and noise. There's an operating cherrypicker in the registration area of the parking lot with no safety cones. You walk out the East guest door on the first floor into a total hardhat situation with people doing stonework on ladders overhead, construction material blocking the exit, and the door is usually propped open all day. I politely told the front desk that we unfortunately needed to check out 2 days early due to the noise, and requested a late checkout to 3pm because we had appointments at the church, and funeral home, and hadn't planned to have to change hotels today. Note that I'm a platinum member, and didn't expect this to be an issue whatsoever given the unusual circumstances. I was denied, and asked for the manager, who promptly flatly denied my request with literally the rudest most uncaring expression and flat tone possible. I reinstated my request and attempted to explain my situation, and the manager admitted that the hotel was not booked (obviously because my room was already spoken for for 2 more nights), but still, she flatly denied me. She finally told me it was because the hotel could experience 'loss of revenue.' So I'm here to tell you that if revenue is more important than customer experience or showing compassion to a customer you placed in a difficult situation, I will no longer be staying at La Quinta. I'll certainly never step foot in this one again, in a town I visit every month. And I’ll be demanding a full refund from La Quinta Platinum Customer Service, let’s see where that gets me. I also recommend anyone else over the next few months seriously reconsider. I don't care about your loss of revenue. Close this place, finish it up, and reopen. With a new manager. There are several really nice hotels with similar rates in the immediate area.