Hotel berhampiran Home Storage Center, Fresno

The hotel was amazing. Nice room. Very clean, it even smelled wonderful. I had the do not disturb on every day because I worked midnights and they did a welfare check. Thats above and beyond. They also messaged me each day to see how my stay was going. Also, the hotel is not in a bad area by any means but they still had security on site at night. Highly recommend.

The hotle and its location are excellent. One problem is that the breakfast time only accomodates the workforce and not the tourists. The breakfast time ends very ealry the entire week. We have been traveling for over 40 years, and have stayed in lots of hotels that had a larlge number of workforce also staying there. But the accomodated both the workforce and the tourists.

Always a warm welcome at this hotel. The receptionists were super nice to us and very helpful. Hotel is very clean and rooms are very nice with super clean bathrooms. Lobby was having new tiles laid down so we had to use the back entrance. Nice to see they are maintaining the place. Breakfast was laid out in a back room and you can bag your items and take them to your room. Good for covid safety. No issues with parking and there are a few restaurants close by. Easy to get on the freeway from here. Our room was on the opposite side to the freeway so very quiet . Recommended by Oldbackpack

The interior space of the rooms is in need of updating. Poor and shotty workmanship is very evident in what is there now. The fitness room is accessed by an outside door next to the lobby and when I attempted to open it two homeless men staggered out. There were marks on the floor from spilt soda hopefully. It did not smell like urine but it was creepy. The have cameras in the unit but they either don't work or no one is monitoring the room. I recommened they do a couple physical sweeps every evening since it was mentioned this is not the first time they have had this problem. There is a container for dissenfectant wipes but it was empty. The fan in the fitness room does not work. The clock on the wall is not working. This is all in the fitness room. The parking situation needs to be addressed. One exit is closed so you have to go against the directional traffic arrows to get out of the property. We found the bed comfortable and the complimentary breakfast in the morning acceptable.

Perkhidmatannya bagus. Mereka adalah orang yang baik, tetapi apabila kami pergi ke bilik, ac tidak berfungsi dengan baik, terdapat rambut di tandas dan penutup botol di atas lantai, & microwave tidak dibersihkan sama sekali. Mereka perlu mempunyai sedikit masa lagi untuk membersihkan bilik. Secara keseluruhannya, ia bukanlah penginapan yang buruk. Sangat tenang, dan santai.

Parking was free so it was convenient. The room was well maintained and check in was smooth and quick. Staff was also friendly and helpful.

This hotel has construction, and we were only told upon check-in to expect an 'inconvenience.' The noise beginning early in the morning on Monday, the second night of our stay, was absolutely unbearable, and ruined our morning on the day of preparation for a relatives funeral. Literally sounded like a jackhammer on the wall outside our room. They’re doing stonework. There's dust flying everywhere. There's loose plaster on the carpet in the elevators and the hallways. Construction workers come and go in the elevators alongside customers with all their equipment and mess and noise. There's an operating cherrypicker in the registration area of the parking lot with no safety cones. You walk out the East guest door on the first floor into a total hardhat situation with people doing stonework on ladders overhead, construction material blocking the exit, and the door is usually propped open all day. I politely told the front desk that we unfortunately needed to check out 2 days early due to the noise, and requested a late checkout to 3pm because we had appointments at the church, and funeral home, and hadn't planned to have to change hotels today. Note that I'm a platinum member, and didn't expect this to be an issue whatsoever given the unusual circumstances. I was denied, and asked for the manager, who promptly flatly denied my request with literally the rudest most uncaring expression and flat tone possible. I reinstated my request and attempted to explain my situation, and the manager admitted that the hotel was not booked (obviously because my room was already spoken for for 2 more nights), but still, she flatly denied me. She finally told me it was because the hotel could experience 'loss of revenue.' So I'm here to tell you that if revenue is more important than customer experience or showing compassion to a customer you placed in a difficult situation, I will no longer be staying at La Quinta. I'll certainly never step foot in this one again, in a town I visit every month. And I’ll be demanding a full refund from La Quinta Platinum Customer Service, let’s see where that gets me. I also recommend anyone else over the next few months seriously reconsider. I don't care about your loss of revenue. Close this place, finish it up, and reopen. With a new manager. There are several really nice hotels with similar rates in the immediate area.