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DoubleTree by Hilton Fresno Convention Center
4.2/5104 Ulasan

DoubleTree by Hilton Fresno Convention Center

Fresno|0.79km dari STATE CENTER COMMUNITY COLLEGE DISTRICT

Tempahan terakhir 17 jam yang lalu

I've been to this property for business on-and-off since the beginning of the year, and my first experience was not a good one with housekeeping - I didn't need my room serviced everyday, but when I did make the request they finally came 3-days later. Since then my experiences have been fine, mostly because I have stayed for shorter periods and don't need anything from housekeeping... Well, my most recent stay was marred with poor service, and I guess that is mostly my fault since I left something in the room. In trying to retrieve my item, I got housekeeping's voicemail and left a message. After not receiving a call back after 3 days, I stopped-by the property since I was back in Fresno. However, the front desk told me I couldn't do anything other than call back and leave another voicemail - I also left a message anyway. After another 3 days, I still hadn't heard back, so I stopped-by again and the front desk said there was nothing they could do - so 3 voicemails and 2 in-person visits and I couldn't even ask directly if they had found my item, let alone receive any response... so I know my item is gone. I simply advise that if you want to stay at this property, try to avoid not only housekeeping but the front desk staff as well if you want a good experience. If you need to interact with either of them (which most of us do), then I would definitely recommend you go somewhere else!

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Lihat Ulasan Tetamu untuk Hotel di Fresno

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Courtyard Fresno
4.2/5102 Ulasan
Nice hotel in town. Restaurant near by and breakfast was decent.
Piccadilly Inn Airport
3.7/5104 Ulasan
Saya telah datang ke sini selama kira-kira setahun, saya rasa hotel ini adalah lokasi yang baik dan kakitangan yang mesra. Saya pernah mendengar makanannya sedap tetapi saya belum mencubanya. Saya akan terus menggunakan laman web ini.
Fairfield Inn & Suites Fresno North/Shaw Avenue
4.4/543 Ulasan
I’ve stayed at Fairfield Inns several times in Canada, but this was my first time in the US. When I first walked into the room, there was a very strong chemical smell that I found totally unpleasant and overwhelming. It only dissipated by keeping the window open almost all of the time during my 4-day stay. The other major issue is that there weren’t enough light sources. The room was rather dark, especially at night. The only overhead light in the room was the one near the door, and it was on a timer. So, I had to stand up every 15 minutes to switch it back on. There was a reading lamp and a strange object below it that could have been an ottoman since it had no back. I would have loved a reading chair in the room. Instead, there was this weird ottoman-like thing without a back that didn’t function as a chair. Perhaps it was just a spot to place a suitcase. I have no idea. The walls were very thin, as I could hear my neighbor’s TV quite loudly all the time they were in the room. In addition, I really would have liked a safe in the room. On the plus side, the walk-in shower was great and the breakfast was very good. I send a shout-out to Tony, the person who checked me in. He was extremely good-natured and helpful. I wish all employees at hotels were like him. Overall, this hotel was a mixed bag, especially with regard to the room odour. I would probably try another hotel if I were to come back to town.
Days Inn by Wyndham Fresno South
3/5105 Ulasan
My husband, my sister, and me are enjoying the day at the moment
Quality Inn Fresno Yosemite Airport
3.9/5110 Ulasan
Outstanding service from Langdon who greeted us with a smile and was very professional. The room was clean and quiet. We were happy with the breakfast offerings - breakfast sandwiches, yogurt, fruit, oatmeal, cereal, milk, juice, pastries. Nice convenient location next to the airport. Good value for choice privileges members at 10K points. Only drawback was that the pool wss closed for maintenance.
Holiday Inn Express & Suites Fresno South
4.1/5101 Ulasan
Always a warm welcome at this hotel. The receptionists were super nice to us and very helpful. Hotel is very clean and rooms are very nice with super clean bathrooms. Lobby was having new tiles laid down so we had to use the back entrance. Nice to see they are maintaining the place. Breakfast was laid out in a back room and you can bag your items and take them to your room. Good for covid safety. No issues with parking and there are a few restaurants close by. Easy to get on the freeway from here. Our room was on the opposite side to the freeway so very quiet . Recommended by Oldbackpack

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