Pengguna Tetamu
25 Julai 2023
we stayed there with our baby.The good things are the breakfast, free parking,low price and 10min with a car to Friedrichshafen.The quality of rooms (soft mattress,old toilet ,no AC,broken power socket)is fitting the price.BUT if i can give 0 for service i will give.On the check in we payed in cash and (after driving with baby )forgot to ask for receipt.Two days later on check out,from the same receptionist -who doesn't know for the word hospitality and manires we were treated like thieves that we didn't payed.The owner wasn't there to check on camera and on phone wasn't much helpful.We were obligated to leave copies from our documents,with a promise to get call when they check everything.No one called,i wrote them email and just got plain apology cause they had "error in system".I wonder how the cash was ok in system on the day when we checked in?
Terjemah