Globales Gardenia

Really nice hotel. Staff really helpful at reception to give you information regarding buses and taxis to different area’s around the hotel. Rooms cleaned daily to a great standard. The lifeguard (Alex) Alexandra brilliant and did her duties around the pool as well as communicating to the guest Food in the restaurant catered for all. Bar pool, first floor bar had a show on every night would recommend this hotel for all ages and families

I would avoid at all costs if you aren’t Spanish. I checked in today and 2 hours after booked a different hotel for the remainder of our stay in Fuengirola. We are only seeing the night through here because the other hotel has no availability until tomorrow. When we arrived the lady at the desk was kind and helpful. She gave us our all inclusive wristbands but our room wasn’t quite ready so she said we could go down to lunch while we waited. That is where it all went downhill. We walked into the restaurant area, but there was no one at the door, so we walked through to find a table. We was then rudely shouted at by a member of staff telling us that we should have waited. There was no signs stating to wait by the door. The food was cold, bland and tasteless. The staff ‘Refilling’ the food were just barging people out the way. Not one other guest there that we could see spoke English, and we found it quite an uncomfortable experience. We went back at 2pm to collect the keys for our room. The room that we were given was nothing like the room we booked, the beds are squashed in to a corner of the room, no bedside tables, one plug socket in the whole room the other side to the bed. The only upside of the room is that although completely different to the pictures, it is clean. We went down to the bar once we put our luggage into the room, but that was an experience I wouldn’t want to encounter again. We tried to ask the staff member which alcoholic drinks were included in the all inclusive, she just pointed over to the soft drink station. When we tried to ask her again, she responded abruptly with “no English”. We decided to give it a miss and went back to our rooms to book another hotel. It seems that the staff at this hotel are much kinder to Spanish guests, and have no time for anyone english. We have been to Fuengirola many times before and have never been treated like this. If anyone reading this is contemplating going to this hotel, I would do yourselves a favour and book elsewhere. The ‘Fuengirola Beach apartamentos’ hotel is a lovely hotel which we have stayed in previously. I am struggling to understand how this place can even be ranked a 3 star hotel.

We came as day guests. There was an offer and it only cost €35 we had a huge lunch and all the off brand cocktails a group of 6 girls could drink but the best thing by a mile was aqua Zumba with Lola. She is so he most entertaining person we’ve ever met. We shall talk about her for the rest of our lives. She is the sunshine of our world (that’s what she called us ❤️)