Hotel berhampiran Fuji Five Lakes, Fujiyoshida

I lucked out and was given a larger bedroom than standard. It was a twin room with ample space between the beds and at the foot of the beds for my large suitcase. The bed had a duvet with a cover which only covered one side which I didn't think was very hygienic (I realise it's a typical Japanese style) and one pillow filled with seeds and the other was a softer tempura style pillow. The bathroom was small but functional. The towels were small and thin and only one was provided. There was mould on the shower curtain. The room lighting was ok and the air conditioning worked well. Unfortunately there were no English language channels on TV. There was one desk with a chair. A cupboard and good sized safe which wasn't fixed to the cupboard and a fridge. Wi-Fi was poor and kept on dropping in and out. I tried changing rooms but there was no improvement. The hotel offered free parking and it was just over the road from the train and bus station. I was able to catch a bus from there to Tokyo Haneda airport very easily. That said, booking it was a nightmare because the bus company wouldn't take internet bookings and the hotel refused to help me reserve a seat. The breakfast was ok with enough western choices such as cereal, yoghurt and croissants. The restaurant was a nice bright room. I used the hotel washing machine and dryers (for a small fee). They worked well although the machines were a bit dirty. No English was spoken at reception so communication was difficult. There were a few restaurants within walking distance (or if you drove with parking). 7 Elevens were about 10 minutes walk away. The hire car outlet was about 30 minutes walk away.

We love this place and the very nice view of Mt Fuji. Everything here is good, spacious and walking distance to Mt Fuji Stn and 7-11. Just that Near the railway sometimes it's a bit noisy but no problems for us. Check in system really difficult, luckily the cleaner passby to help us. We will come back one day.

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.

Quite close to amenities ! Good resort style stay ! Would love to stay longer if time permits!

My husband and I stayed here for one night at the beginning of October 2020. Check-in time was at 2pm, and the staff members were very efficient and polite, dressed in lovely “yukata”. The room had a nice layout, with two double beds and a television, a separate sitting area with another television and mini-bar area, and a large sofa-bench/bed area by window from which one could view a very large Mt Fuji. There was an indoor bathroom area and a separate shower room that lead to an outdoor hot-bath which was not too hot. I did not even have to add any cold water to it. There was a rooftop hot bath (for women only) and nice larger hot-spring baths on different floors. Other smaller family-baths could be reserved. Note that the towels in the rooms do not have to be taken to these baths since supplies are located there. Pictures may not be taken in any of the baths. The room had guest “yukata” and haori(warm vests) and also another type of top/slacks set which may be worn throughout the hotel. (Note that you might ask in advance about the size ranges of these items). “Tabi” socks were provided for free in our room, and free, packaged small bath towels and amenities were provided for each of us. Two free bottles of water were provided, but items stored in the mini-bar refrigerator need to be paid for upon checkout (as explained by the room attendant upon checking in). There was a nice free selection of tea and coffee in the room, with a nice cup of Japanese tea and a complimentary piece of nutty chocolate upon while being oriented to the room and the layout of the hotel. The level of our room included a free “Taiko” show in the evening (2 shows each night), with ours starting at 8:45pm(the second one). Guests may choose either Japanese or western-style meals. We chose Japanese for both sittings but preferred the quality of the breakast meal, which was very tasty.

We spent a night in this hotel. The check in was very smooth. One thing I didn’t like is I have to wait for their shuttle for very very long time. It was actually the bus shuttle that cause us to miss to see the full Fuji mountain before the cloud starts to cover the mountain. Plus it was the bus’ fault that cause us to miss a lot of intro greeting and their garden experience. People should get there in the morning and really experience that whole day of this hotel can give you since their bus shuttle runs slow and delay.

Very nice mountain view from room. The public baths located on 7th floor are amazing as the one in open space is extraordinary. Very relaxing and comfortable in summer night. The buffet breakfast and dinner provide many choices of different cuisine. Overall speaking, very good choice I have made. I will sure will pick Mystays again.

Exterior looks of the hotel looks very old and can tell it look dated but was surprise the interior of the hotel like the rooms were quite well maintained. Everywhere looks quite clean and looks quite spacious. I got the triple sharing room which still has space to put luggage and an armchair. The toilet was decently clean and love the view it has a view of Mount Fuji and Fuji-q park. Caught a clear view of Fuji san at 7am on the 2nd day in kawaguchiko.

I decided to book this hotel cuz I cannot watch the Mt. Fuji at the first time with one day trip. Happy that I could get the nice view of Mt.Fuji in the morning. Appreciated that the staffs’ services here, their attitude are nice and patient. Thank you for their professional service provided. The hotel also provides shuttle bus service to send us to the nearby station or Fuji Highland, which you need to make the appointment with hotel before the day. There is a kitchen in the hotel you could buy your own ingredients from the supermarket nearby. Much pity that I only stay there for one night. Would recommend the hotel to my friend! The hotel room is clean and well equipped. You could also get the bath salt from the information centre if you would like to bath!