495rachy
1 September 2024
A beautiful hotel in Funchal. The gentlemen on the door were very friendly and helpful especially Fernando. Reception staff were efficient and friendly, on arrival our room wasn't ready but we were kept informed and as it was late were treated to complimentary drinks, a nice touch. The lunches were very good , a great selection, the evening meals weren't quite so good, unfortunately not well attended so food under the hot lamps was a little tired and not too hot either. Roberto was very attentive and looked after us very well, he took charge of the dining room and was on hand at all times to help and make our evening lovely, (I really thought he was the head waiter/ manager, would certainly make the perfect restaurant manager.) Bruno was fun behind the bar and all the waiters were a delight. The housekeeping from Sandra was great, tidy, efficient and perfect in every way. Two lovely salt water pools, very buoyant and not too busy even in the height of summer holidays.
Terjemah