Terokai Ulasan Tetamu Hotel di Daerah Galle

Villa White Queen
4.6/535 Ulasan
What a find ! Our large room was absolutely perfect - open the doors and there was the wonderful huge pool! Everything was so lovely, just as the pictures depicted - even better ! Breakfast was great, we had 2 meals at the hotel of an evening which were magnificent and set up poolside for us which was really lovely We were thrilled with our stay . The staff were delightful, helpful and kept the villa in such beautiful condition. Laundry was organised for us which was greatly appreciated as we were on a long trip and needed this done on short notice We cannot rate this Villa highly enough. We really hope to stay again You have a wonderful team of staff Best wishes Mandy and James - Australia
Surf Station
4/511 Ulasan
Unfortunately we have had a very disappointing experience at Surf Station. We were charged a very high price on *********** whereby we booked of both the reviews and the photos. However the reviews are clearly based on a much lower rate than we got. We paid the same price as a luxuary hotel, yet got a hostel. We had paid for the “Deluxe Suite with Sea View”. We were not given this room & given a downgraded room. When we pointed this out, the manager, Sadith said we could be moved tomorrow as someone was in that room. So they sold the room twice at the higher price? They did not move us & the room was occupied by other people. Then came breakfast, great in the photos advertised. In reality, a small offering of fruit, followed by white toast and poached eggs. No sign of the fewest or the delicious pancakes in sight. No sign of the juice advertised. No water offered. Coffee (instant placed into a cafetière or tea was offered). No alternative milk offers either (obvs usually wouldn’t necessarily expect this, but for the price we paid). When I pointed this out to the manager, he informed us that the photos were from the previous team in January. So why weren’t the photos updates and why were we sold something that no longer exists? Breakfast was so bad we ended up paying twice and eating elsewhere or missing it all together. I raised our disappointment to Sadith on day one (day two he was on a day off) and on day 3, he was understanding and could see why we were disappointed. Sadith informed us he would speak to the owners. Upon check out we were offered a 10% discount. The room rate difference to what we paid and the room we received was more than this, let alone the breakfast. An absolute kick in the teeth. We finally left with a 20% discount after having to push for it. I would like to point out. The staff are all lovely, professional and hard working and this clearly wasn’t their fault. This is our time complaining regarding a hotel that we have stayed at. Were laid back, always more than happy to pay what we signed up for (though we did not receive what we paid for, not even the “deluxe room” & we always tip well. It’s been a massive disappointment. If you get this hostel for a cheap price, then we’d reccomend it. But if you get it for the £478 for 4 nights we paid, then it’s way overpriced. And ignore the photos and the room paying for. Will try and post some photos of what is advertised and what we got so you can check when/if you book. Obviously , I will update this review if there are any changes. Though management don’t seem to care with the 10% insult.
Agnus Unawatuna
4.7/574 Ulasan
Великолепный мини-отель. Один из лучших на острове. Очень дружелюбный персонал, небольшое количество номеров. Хоть и по меню, но очень вкусный и разнообразный завтрак. Панорамный бассейн с великолепным видом. Рядом - один из лучших пляжей острова без волн - Jungle beach. Очень советую выбирать это место. Кстати, кому достанется вид на сад советую не расстраиваться - море оттуда тоже видно. В общем, прекрасный бутик-отель.
Galle Fort Hotel
4.7/554 Ulasan
酒店還是比較漂亮的,服務很熱情,房間很大,就是床比較高,女士可能上下會略微麻煩點,但酒店整體還是很美的,值得推薦,位置比較好,衹要在古城沒位置都很好因為古城不大
Araliya Beach Resort & Spa Unawatuna- Where You Meet the Sea All Year
4.4/566 Ulasan
Main reason for the review is for a special thanks to Raj for arranging a great birthday surprise for my girlfriend. I believe he was a manager, he provided a birthday cake free of charge (although considering the price paid for the hotel i reckon that should be expected) and got staff to decorate our room, which she loved. The place itself is your standard high end resort, good breakfast, great beach, pool and activities, basically everything you could want. I don’t like that there’s so many staff helping but that’s a personal preference that i prefer being left to my devices, but it’s sri lanka, this is the next level service that most people would love. Staff do go thr extra mile, and there’s several others who i am sure i have forgotten that made the stay awesome.
Kumu Beach
4.7/548 Ulasan
My husband and I spent 6 nights at Kumu Beach and loved it so much we didn’t want to leave! This small boutique hotel has only 10 rooms, we stayed in room 7 with an ocean view. The room was spacious, comfortable, well equipped with a large bathroom, the view from the bed was just fabulous! All of the staff here are so friendly and helpful, as were all of the staff at the Teardrop Hotels that we had the pleasure of staying at, nothing is too much trouble for anyone. The chef, Indika, is a credit to the hotel, he interacts with guests daily and is clearly proud and passionate about the food that is served. One evening he cooked us a Kottu Roti as a special request (off menu) and it was delicious. All of the food including breakfast, lunch and dinner is plentiful, tasty and well presented. The only criticism is that there are sometimes not enough shaded areas for outside eating during breakfast and lunchtime, a few more parasols are required. The hotel is located on a wonderful, almost deserted beach and is close to other restaurants etc should you wish to venture out. Afternoon tea and cake/cookies are served daily as are complimentary G&T’s, wine, beer etc during social hour which brings guests together in the gardens. This hotel is truly exceptional and if you like small hotels I cannot recommend it enough!

Soalan Lazim

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.