Hotel dengan Pengambilan dari hotel di Galveston

Construction going on,didnt let us know.pool was closed no hot tub working.maintanance didnt let us know.only 2 towels in room never had less than 3 anywhere.fire alarm went off 11:00 at night.but they did comp our parking.they charge 16 dollars to park yourself.

The room we were given was on the 2nd floor right next to a room being remodeled. The first two days had jack hammers removing all the tile so loud you could hear it in the lobby so you can imagine how it sounded in our room from 8 to at least 5 both days. Went to the front desk to complain and the girls first response was ”You want to check out!” In the most hateful tone. I said no because we had plans for the rest of the week and other friends were in the same hotel. I asked if there could be some type of compensation for the noise and she then said ”Who are you?” in the same hateful tone with a bonus look of disgust. She left to talk with the manager and was gone several minutes only to tell me there would be no compensation but”you can move'. Thus was tempting since our ocean view from the balcony was of the top of the covered entry to the hotel. I asked to speak to the manager, she was gone even longer and passed me off to the bar and food service manager, Chris, who explained the manager wasn't there. Chris was very professional and sympathetic, took notes, offered us free lunch, and drinks and said she would give the info to the manager...never heard from the manager and nothing else was done. As a side note, the TV was fried when we moved in and had to be replaced. The maintenance guy was quick to respond and replaced it with a brand new tv. The chiseling stopped by day 3 but constant hammering continued for 2 more days as late as 7 in the evening. We come here every year....our group numbering 11 thus year, will definitely be looking for a different hotel. Worst experience ever!

Far ocean view So so Breakfast was poor Room size ok Parking was free  I will Not stay again! Sorry!

Semasa kami mula-mula tiba, saya agak ragu-ragu kerana hotel di luar agak usang dan pagar di sekelilingnya membuatkan saya berasa seperti berada di tempat yang tidak selamat di mana mereka perlu mengurung anda masuk. Tetapi semasa saya masuk ke dalam dan sekitar hotel Saya menetap dan menerima semuanya. Ia tidak begitu buruk, biliknya bersih dan anak-anak saya sangat menikmati balkoni. Kerani meja depan yang mendaftar masuk kami pergi ke atas dan ke luar untuk memastikan kami menetap dengan baik. Saya juga menyukai kemudahan mempunyai Walmart secara literal di pintu depan hotel dan tempat makanan segera dalam jarak berjalan kaki. Tidak perlu melancong, yang merupakan kelebihan bagi saya. Secara keseluruhan kami menikmati penginapan dan akan kembali lagi.

Suka hotel dan lokasi! Tetapi tidak gembira kerana mereka tidak memberi kami bilik yang kami tempah. Kami mempunyai satu dengan 2 tempat tidur queen tanpa tingkap ketika kami menempah. Lebih daripada itu cukup senang dengan mereka

This is one of the most beautiful hotels I've stayed in anywhere. It's like stepping back in time. The room was a bit small, but it was just the two of us so it didn't matter. The bed was very comfortable and well appointed. The shower head system was a bit too complicated and there really wasn't enough pressure for all the different shower heads on it, but I was able to figure it out. Still I would have preferred a simpler shower head. The lobby, the bar, the pool...everything is beautiful and classy. The new renovations look great! Love, love LOVE this hotel!!!!

Hotel ini sangat bagus. Kemudahan tidak tersedia kerana Covid. Garaj tempat letak kereta adalah mengerikan. Kaca pecah terdapat di mana-mana tempat kereta dipecah masuk. Ini disahkan oleh kaunter penerimaan tetamu. Saya merasakan bahawa jika saya membayar tambahan $15 satu malam keselamatan sepatutnya menjadi lebih baik.

Dengan penginapan di Harbor House at Pier 21, anda akan berada betul-betul di tengah Galveston, hanya 4 minit berjalan kaki dari Pelabuhan Terminal Persiaran Galveston dan 8 minit berjalan kaki dari Pelabuhan Galveston. Hotel ini berada 3 km dari Galveston Seawall dan 9.8 km dari Taman Moody.Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, televisyen di ruang bersama dan mesin layan diri.Sarapan Eropah percuma disajikan pada setiap hari dari 7:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan peti simpan selamat di meja/kaunter hadapan. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 42 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan gabungan pancuran/tab mandi dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!