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Beachfront Palms Hotel Galveston
3.4/5103 Ulasan

Beachfront Palms Hotel Galveston

Galveston|0.13km dari Kroger
The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!

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The San Luis Resort Spa & Conference Center
4.2/5104 Ulasan
The San Luis Resort and Spa is the best 8n Galveston PIRIOD!!!! Every time I bring my family we always stay here and every time they exced our expectations. All the stuff is very polite, attentive and always want to go the extra mile for you. On this particular trip we came here because it was my daughter's Nationals Dance Competition as well as her birthday and on top of that my wife's and I Aniversary and when I was doing the check-in I mentioned to Connie at the front desk and she suggested it tonnage something n8ce done for my wife and daughter.. Connie and Camille the concierge took care of everything, they got a dozen of red Roses and Strawberrys cover in chocolate for my wife and a birthday cake and small flower bouquet for my daughter and made me look like the best!!! So thank you so much Connie and Camille you guys are great!!. I wanna thank to all th3 Resort stuff too, the Vallet Parking guys whole were always polite, the waitress lady at the pool. Sorry I didn't get there names but they were great too. I recommend this resort very much. I know I might be a little more expensive but I always saybthis ” You get what you paid and what's cheaper ends up being a lot more expensive!!”
Hilton Galveston
3.8/5103 Ulasan
Construction going on,didnt let us know.pool was closed no hot tub working.maintanance didnt let us know.only 2 towels in room never had less than 3 anywhere.fire alarm went off 11:00 at night.but they did comp our parking.they charge 16 dollars to park yourself.
La Quinta Inn & Suites by Wyndham Galveston West Seawall
3.8/5101 Ulasan
So clean and so perfect! The breakfast in the morning is so fresh and so t get me started on those fluffy eggs! They even have a cute small pool and hot tub that bubbles up at night for the late swimmers and kids. The beds are fresh and so is the towels. Everything is clean. This hotel is more like a 5 star hotel not 4.
Beachfront Palms Hotel Galveston
3.4/5103 Ulasan
The first night I was there they gave my room key to a very drunk that wasn't a registered guest, I called the office to ask for help. They said someone will be right up, NO ONE EVER came. I finally had to call the police after about an hour of her banging and yelling at my door, my children frightened of course. They took her to jail. I went down to the office to see why someone gave my key to this very very drunk lady. Not even bothering you check with me to see if I wanted her to have a key or if I knew her or anything. The one guy that was there said I don't know who have her a key. Lying straight to my face. I asked when the manager would be in and name, he said 10 and gave me a guys name. Considering how late it, I wanted to calm my daughters down and get them to sleep. The next morning, I made them change my room. I went from a partial ocean view to a brink wall view. The room was like a cave! Not to mention giant bugs and baseboards literally falling down. This was around 11ish, I waited was for the manager. The manager didn't even get there until 1145a. Then when I asked to speak to him and was informed it was a woman (another lie) she would even come out of her office to talk to me about my safety concerns for my children and I. Telling me to speak with the GM the following day when I would already be gone. I asked for a refund they said since I need oked through them I would have to cancel through them first. I spent and hour or n the phone with them as they we're unsuccessfully able to get ahold of the manager who was the one one who could fix this issue. However, again she refused to talk to anyone. However passing along the message since it was after 12 she wasn't going to give me a refund for the night I wasn't staying or doing anything to fix the issue from the night before. At this police police and my lawyer are going to have to get involved since clearly they do not care about the safety and well being of their guest. Nor, give refunds when they screw up. So I had to cut the trip short and watch my daughters cry because we we're now going to have to drive 6hrs home and not get to play in the sand. I paid 675 bucks for this nightmare! Not to mention the deposit! So livid right now!
Motel 6 Galveston, TX - Beach/Seawall
3.3/5103 Ulasan
Tidak ada keluhan mengenai bilik atau kebersihan bilik. Tetapi kakitangan meja depan sangat kasar dan memperlakukan kami dengan sangat buruk. Saya juga mempunyai panggilan pekerja perjalanan dan bercakap dengan mereka dan mereka mengalami perkara yang sama.
Super 8 by Wyndham Galveston
3.6/5101 Ulasan
Very nice. Especially for the price. Not far from the seawall and customer service is awesome.

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