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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
108 ulasan
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Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.3
Perkhidmatan4.3
Kebersihan4.3
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Semua ulasan(108)
Ulasan positif(99)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(9)
Pengguna Tanpa Nama
Bilik King
Menginap pada Ogo 2023
Rakan-rakan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Sep 2023
Happy with everything in here. The staff super friendly, location was near Disneyland
Lots of service issues. Hotel was clean and comfortable though.
1) Disneyland shuttle skips this stop due to being too full from other stops
2) False security alarms go off for hours in the early morning
3) Elevator broke
4) Gave us a broken towel. Asked for house keeping to exchange. Got charged $20 for broken towel.
5) Got complimentary water from front desk for a few days and then one lady tried to charge us. Hit or miss on this one.
6) No extra pillows
7) Misplaced our luggage when asked to hold onto it post-check out
Terjemah
Nairovy
Menginap pada Mac 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 1 Mac 2024
The staff was amazing! We loved the welcome bag with treats! The hotel was wonderful and the rooms were clean and spacious. Loved this place and will definitely be coming back!
Terjemah
Larry
Menginap pada Feb 2024
Lain-lain
3.0/5
Disiarkan pada 29 Feb 2024
Maybe this is just a one off but it left the impression that Sheraton is content with being a 3 star hotel. The overall maintenence of the hotel is poor. You can tell as soon as you step into the elevator. Once you notice this, you begin to notice other things like dirty base boards, dirty carpets, dings and scratches overlooked and neglected. The staff was not very excited and disingenuous with their welcoming apart from having to wait for several minutes before anyone came out to greet us. This happened on several occasions. I felt like I was at a motel 6 waiting for the care "less" employee to assist me. I could go on but whats the point? A business is only as good as its leaders and this place was definitely lack8ng leadership.
Terjemah
Amy
Menginap pada Feb 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 25 Feb 2024
The room is great, clean, comfortable and has all what you need. Will be returning to Sheraton.
Terjemah
Min Hyung
Menginap pada Feb 2024
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 3 Feb 2024
We didn't get to check in early, but you'll love the friendly staff and clean facilities!
Thanks!!!
Terjemah
Donte
Menginap pada Jan 2024
Bisnes
3.0/5
Disiarkan pada 22 Jan 2024
The room was comfortable and clean. The bar was closed earlier than specified and the weather conditions made it hard to enjoy the other amenities.
Terjemah
Nicholas
Menginap pada Jan 2024
Lain-lain
2.0/5
Disiarkan pada 7 Jan 2024
Bed was very hard. Pillows were flat and filled with what felt like crumpled newspaper. No hand soap, even after calling the front desk to request. Shower/Tab was backed up/drained slow. Called for maintenance, never took care of it.
Great location and pricing is great, but overall comfort and cleanliness is below the value compared to the cost. This place needs a room facelift