Ski - Golf - Wellness Hotel Riml

Lots of good stuff, but also lots of not so good stuff! Staff are great, very helpful, and they all acknowledge you from front of house to the maids in the corridors. Layout of the hotel is very higgledy-piggledy, as I guess they have added bits over the years. Our room was spacious with a balcony at the back of the hotel looking directly up the hill. Although we had booked a room with a small kitchenette, we did not get this, but no big deal. Good size bathroom as was the bath and the separate shower. The ski rooms 3 I think are a bit small, and the lockers are a bit tight. You have to walk through the basement to a lift and go up 2 floors to exit onto the snow, and then it is a short slide to the lift. Our dinning room, 1 of 4 eating areas was at the back of the rear sun terrace, wood paneled and a bit stuffy for our liking, and the view from the garage is better!! There is a fantastic dining room at the front of the hotel with spectacular views up the valley to Obergurgl, but that is obviously reserved for those who have paid for rooms with views and/or suites. The 3rd dinning area, which is at the end of the bar area is not used in the evenings, no idea why, it's more open and much better, but only used for lunch! Bar area is nice, although their Aperol spritz are not Aperol spritz! Why, because they do not put Prosecco in...even Aperol say you put 3 parts Prosecco in, so that was disappointing and misleading for a 4* hotel. Spa area is great, several steam rooms, and sauna, pool is great when it's quiet!! We had a drink in the "Put in Bar" and a go on the golf simulators, but be warned the golf bar is a smokers bar. All said and done, we had a lovely stay, and would recommend it.

Location amazing, halfway up the mountain. Totally ski in ski out. Extremely friendly manager welcome with a nice Christmas Eve evening.Restaurant food amazing. Designated dining table for the duration and so you build a rapport with waiting staff. Amazing terrace for snacks & drinks with stunning views. Facilities brilliant. Spa like pool and rooftop jacuzzi and spa beds to relax. An absolute treat after a day skiing. Ski hire equipment under hotel and easy to organise with hotel complimentary lockers. Ski resort lovely and quiet not much queueing and lovely wide runs. We had the most amazing time, so we are booked to go again this Christmas!!

This wonderful hotel is under new management. The constant presence of Jorg, and his management team. engaging with guests and actively also working alongside staff results in them being accessible and easy to approach - to me it shows leadership as well as management - Jorg is brilliant at hitting the balance and has set in place a good team to back him up. I particularly welcome the 'adults only' change as disruption by some families/children was getting out of hand (despite best efforts by previous management). The food overall was fabulous (new chef) - hard to single out any particular aspect but the evening desserts (presentation, tastes, combinations - were wonderful). Riml USP ... The Tuesday/Friday afternoon live music addition - I was lucky enough to be there on the Friday with the Saxophone player and dancing on the terrace - never experienced anything like that (of course the super weather played a part) but if more of that becomes a 'thing' then Riml will develop another unique experience (they already have the best terrace by a country mile!)... and the different speciality food offer (PS Oysters were outstanding!) worked well. Limiting the terrace to guests only is great (previously difficult to find a spot on a sunny afternoon) - however I know this may not be something that is wholly sustainable - I guess only time will tell. The Wellness area was super (great to be able to swim with no noisy splashing children!!) Panorama dining area is the clear favourite (awesome views) - personally I would not be happy to be in the other dining area. I know that some guests seemed to have some contested charges on their bill at the end of the stay (mine was fine). Previously, because of the relatively stable serving staff year on year there was a good understanding of the system, whereas this year because staff were predominantly new it was perhaps inevitable that some teething problems would creep in. Unfortunate, but really not the end of the world as queries seemed to be very quickly resolved which is the important thing (PS I hope that the consistency will begin to build up again.) I love the new Blue Birdie bar (old Putt Inn) - super atmosphere to relax after dinner - feels elegant and laid back. Room - I was in a single sud which is perhaps a bit small for 2 weeks (my regular ski break), but I do like having the balcony with view down the valley. I think the change of management has brought a refreshed and energised vision and it is clear that there is a definite shift 'up' in standard/quality. I think the intention is for more, but this will take a season or two to deliver to the level they want. It was also very good to see Gerholdt Riml around albeit with low profile - he is clearly keen to ensure all remains well and running smoothly. Ski service/ski quality in the shop remains as welcoming, professional and excellent as ever with the same brilliant team on hand to advise and assist. PS if this is a first visit -