Hotel Ritz Carlton di Geneva

I liked this hotel. Good location, 7 minutes or so from the central train station (which we walked to every day) and 2 blocks from Lake Geneva. It is is the ”new” part of town, not Old Town, but it was simple to get to the old part of town--we walked over there twice, including return in the evening after dinner. The staff was very friendly and helpful. The hotel has a very modern feel, and the room was a good sized compared to what we’ve seen in other European cities (but it was also a bit more expensive). Breakfast was good. Three choices: Continental, Buffet without eggs and hot food, and Full Buffet. Not cheap but consistent with the prices we’ve seen in other hotels. No U.S. plugs; didn’t expect them. We didn’t have an ironing board in our room, but upon request, one was quickly brought to us, and we kept it throughout our stay. The bed was comfortable, 4 pillows, but as in many northern European hotels, only a comforter, no top sheet. It's possible we could have gotten one upon request--I didn't try. Our room did have a table and two chairs, as well as a nice TV, which we didn’t use, so can’t really report on that. We were on the 5th floor, room 58. The only issue with this room is that it is in kind of a dormer, I think; on my (6’3”) husband’s side of the bed, the ceiling sloped down low so that if he wasn’t paying attention, he would hit his head when he stood up. Also, as a dormer, the window is small, but that really didn’t matter to us. The A/C worked. The room had an interesting design. The toilet was in a separate room with a sink. The closet was in the entry, across from the bar; it was not large but did have several open shelves you could use. There was coffee, tea and water and a small number of snacks available. The bathroom (other than toilet), including the large shower, was open to the bedroom; however, there were “partition” type door/walls you could use when you were talking a shower for privacy and warmth. I hadn't seen anything like it. It’s a little hard to explain, but it made the room feel a little bigger, while allowing plenty of privacy while showering. I would definitely stay here again.

Small room, transportation not so convenient, bathroom amenities too old, bath tub too small. Food not bad, customer service not bad. Overall not bad

The hotel is near the train station, bus station and the lake. The staff here are amazing. The room is adequate and has everything we need for the 2 nights stay. The pillow feels a bit lumpy thou. But we managed to sleep well still. We were allocated a room on the 6th floor and we have the lake view to our left and mountain view to the right.

Excellent location once you have learned the tram situation. Clean rooms, good food. 20 minutes walk into the centre but loads of restaurants and bars nearby to this hotel. Will be back.

We stayed at the hotel for four nights and found the hotel staff very professional and knowledgeable and pleasant to deal with. From the front desk to the housekeeping staff everyone was kind, courteous and extremely helpful. Our room on the second floor was spacious with great bedding..crisp sheets and a wonderful duvet with plush pillows. The bathroom had ample shelf space and the shower was strong and hot. The towels were clean and fluffy. The breakfast buffet had everything a Swiss breakfast has to offer, a big selection of fresh rolls and jams and croissants. There were different yogurts, cereals including muesli and corn flakes. Hot options of eggs and meat was available and there were cheeses and meats too. A delicious home made fresh fruit salad was delicious. Hot coffee, tea and orange juice was available too. The breakfast room was a nice open airy place to eat. The location of the hotel was ideal …just a short walk to the lake. Parking on premises for an added fee was well worth the convenience. I would return again to Hotel Century on our next visit to Geneva.

We stayed at this amazing hotel for four days, during the Christmas market season. It is located very near the Jardin Anglais, which is also near the Jet D’eau and many other interesting landmarks and sights to see. Excellent walking opportunities abound. The service at the hotel was excellent, from the friendly and efficient breakfast staff to the lobby bar to the daily room tidying and turn-down. Would recommend this hotel to everyone!

We stayed here for one night as we were travelling with a friend who had not seen Geneva before. As we had a very early morning flight, we arrived at about 9.30am, half expecting to be asked to leave our luggage as the rooms were not ready. We arrived, but the reception area was not quite welcoming. Really not sure what impression this gives. It looked like someone stole the reception desk and left a simple desk with the equipment and cables all showing. Nevertheless, we were greeted by a nice man who advised that our rooms were ready and as I was a silver member there was no charge for this. The rooms themselves are quite small, but serves the purpose for sleeping and showering. The shower head for some reason does not like a lot of pressure, otherwise the head turns the other way and you cannot shower properly. As a silver member, I get a welcome drink, but there is no bar here, only a fridge with drinks and some snacks at the side. I did want to get a wine in the early evening, but the receptionist was not there. I waited a few minutes, along side someone who wanted to check in, and no-one came, til we saw a small hand written note that said back soon. Not a great impression for the person wanting to check in! Instead, I chose to use my voucher the next day to grab a soft drink for my onward train journey. Sleep quality is good. We didn't eat breakfast, so cannot comment. Although we had a transport card from the hotel, we chose to walk around Geneva instead, but it's a useful card to have. Handy hotel that is close to the station and the city centre.

It's so easy to write a review when the issues identified in the review of a previous stay last year remain uniformly the same. And since the hotel at that time wrote, ”you can be assured that your remarks will be discussed with our team so that your next visit will give you complete satisfaction”, but obviously did nothing, it seems fair to deduct another star from the rating. It's a pity, but I don't see why the blatant lie should be overlooked. So, copying word-for-word from my last review, ”almost all [problems] concerned breakfast, where the potatoes were tough and dry, where the buffet included no fish products (no lox, no hering, no whitefish) and no mushrooms, where the selection of bread was like that of a two- or at most three-star hotel.” Yes, it's exactly the same now as it was then. There are no other significant deficiencies at this property, overlooking the fact that it is a bit dated overall (though in good shape as far as I could see). Positives include: - Breakfast open from 05:45, this already sets the hotel apart - Gym fully equipped and open 24 hours; there is even apparently a pool - Room was large, with both a bathtub and a shower stall - Easily walkable from the airport (signage not perfect in a couple of spots) - Executive lounge food selection in the evening not very inspiring, just managed to be adequate Really, the hotel should address the deficiencies related to breakfast AND not dishonestly imply that you're going to but then fail to.

Very close to train station. Across main road and a minute walk. Lots around the hotel, Starbucks, McDonald’s, various restaurants and cafes. Coop small supermarket and other shops. Our room was very clean, cleaned every day. Simply furnished with modern fittings and a great shower, good towels, tv, kettle, tea/coffee bits. Everything you need. Breakfast is served on the 8th floor, with great views and was also immaculate though we didn’t have breakfast during our stay. 5 minutes walk to river. There was quite a bit of noise late at night in the area behind the hotel (car park and street) , our window was open and it didn’t bother us. I’m sure with windows closed the noise would be far less. Staff at reception were very friendly.