Hotel 2 Bintang di Germantown

The guest service representative was very helpful and he helped me with my checkin process at the front desk.The location of the hotel is great and convenient.the hotel in germantown town center is very quiet and not very many people can be seen with the area making it okay if you like quiet places

The hotel was 5 start all the way. Very friendly and helpful staff, clean room, comfortable bed and pillows. I had asked for a quite room and they put me in #401 at the very end of the hall, very secluded and away from everything. It was perfect. Great location and near everything I needed it to be. I would definitely recommend this hotel and would come back myself.

Located in Germantown, Extended Stay America Suites Washington DC Germantown Milest is within a 10-minute drive of Holy Cross Germantown Hospital and Clarksburg Premium Outlets. This hotel is 5.4 mi (8.7 km) from Seneca Creek State Park and 6.3 mi (10.1 km) from Lake Forest Mall.Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.