Pengguna Tetamu
27 Februari 2023
We had booked this hotel after seeing the high ratings in make my trip as well as TripAdvisor. When we reached there, expecting it to be a good hotel, we were sorely disappointed. Not only the staff were ill behaved and untrained, the food was horrible. rooms were extremely small. Flies were everywhere, especially the ground floor rooms. since my aged parents were there we had to downgrade to a non deluxe room as they did not have any deluxe rooms in the ground floor. Food was horrible and extremely spicy, unlike all other hotels and eateries that we had visited during this trip. what is of most concern, is that the hotel staff were asking for people's mobile to put up reviews by themselves. We had a rented car with a very smart and nice person as our driver. The hotel provided a room, (hall) for the drivers, which did not have a single bed and refused to provide them with mattresses or blankets in the could nights. the drivers were made to sleep on bare floors. Also, they were being served food through a back door of their kitchen with very bad hospitality. . On top of this, they asked for the mobile from the drivers to put up their own review s. The balcony door on the first floor rooms did not have a lock. the main door lock was also broken. Swimming pool is not maintained properly. Guests were allowed to go into thepool with normal dress, no rules for swimming costume was being followed. All in all, a very bad experience with this hotel . Travellers would be aware that the hotel is conning them with self-written reviews over multiple platforms. MMT and TripAdvisor should black list this property so that Travellers are not duped.
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