Hotel Kolam air panas di Gokcedere

They need to explain the reservation like we are made the search not like what they have Because of wrong reservation they forced us may we are pay for the next night or keep the reservation like they trip.com gift us we was eight adult with one baby the problem is when we are made the reservations through trip.com the search was for eight adults and one baby but the reservation was for adults with nobody else

As I arrived, around 11am the room was ready. Terrible smell of cigarettes. I requested a different room. I was waiting around 3 hours got the room, but I spend time in SPA,so not problems at all:) The next room was nice,but the smells of cigarettes persisted. I'm a not smoker, I smell it very well. Room quite outdated, dirt In a bathroom. Dinner was cheap and quite nice:) breakfast also, good choice, food on my taste.Turkish coffee on demand. Staff very polite and friendly, unfortunately, again, very basic English. The best part of this hotel is their SPA an very professional masseuse's.A big, big, special thanks for a Wicky, she's great!!! One of the best massaged I had in my life ( and I had a lot:))

I stayed in this hotel 4 nights. While booking, I did request to room far from the restaurant and entrance facing room because of the very loud music ( restaurant) and constant small of the cigarette ( from the balconies facing both entrance). I sent a few msg, nobody replied to confirm. However in arrival I got the room requested. Staff speak barely English. To order a orange juice I had to show/ explain with my hands Breakfast was mostly the same, dinner variable and tasty. No juices was on the buffet. The strong point of this hotel is the roof pool. Thermal water, very hot, good for relaxing. However,some of customers was really annoying: speaking ( shouting) VERY loudly on phone/video call. Also they was very drunk ( at 14 h). They completely ignored the staff and other guests remarks. Myself, asked them to be more quiet as a response was”Fack” probably only 1 word young Man new in English. He started to put the peanuts, snacks in to the pool trying t get my attention. I stayed calm, until he took bathrobe where was my phone,key card, some personal belongings and out on him I asked him to give it back. He was very aggressive towards me. He didn't understood anything,due to drunkenness. Luckily the staff member took my belongings from his pocket and returned them to me. SPA HOTEL 4 STAR*** THIS SHOULD NEVER HAPPEN! Never ever during my stays in hotels with 5 stars or without any I didn't seen similar customers behaviour. Staff had to stop it straight away and strictly. But nobody did. So. Hotel itself is ok, I mean room what I had. Cleaned every day . Some mold in the bathroom, smell of cigarettes in bathroom coming via ventilation. Spa, so/so . I give hotel 4 *. Just not to harm them with a bad score.But my feedback is definitely not positive.

Located in Termal, Zir Dream Thermal & Spa Hotel is a 2-minute drive from Yalova Ataturk Mansion and 6 minutes from Karaca Arboretum. This spa hotel is 4.8 mi (7.7 km) from Sea of Marmara and 4.8 mi (7.8 km) from Akraba Beach.Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 55 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

The service and quality of the hotel was perfect, all the staff members were very helpful and very kind. Thank you once more for the unforgettable journey you have experienced to us. The hotel opportunuties, services, maintanance and quality were more than enough for a boutique hotel.

İlk defa gittim ve gittiğimede çooook memnun kaldım çalışan arkadaşların güler yüzlü olması ve çok ilgili olmaları beni çok memnun etti şefimizin yemekleri mükemmeldi kısacası çok mutlu be huzurlu bir tatil geçirdim ilk fırsatta tekrar geleceğem sadece tek bir eleştirim olacak sabah kahvaltı saati ve akşam yemeği saati biraz daha geç olabilir mükemmel bir tatil geçirdim bütün çalışanlara teşekkür ederim