FUJI OUTLET HOT SPRING HOTEL

We had a really great experience at this hotel. There is a shuttle bus near the hotel that takes you to and from the JR Gotemba station and the Gotemba Premium Outlets. The room is really big for a Japanese hotel, and you even have a jacuzzi/hot spring bath in your own room! As for breakfast, it is buffet style with a good selection. The food is also delicious! The best part of all is still the service they provide. At the Fuji Outlet Hot Spring Hotel, they really go out of the way to serve their guests. We had 2 suitcases stored in the hotel when we checked out and went shopping at the outlets. We went back to the hotel to pick up our suitcases at around 19:20 and intended to take a taxi to the JR Gotemba station to catch a train back to Tokyo station. The front desk staff helped us call a taxi but no taxi would take the order because there was a bad traffic jam. It was on 3rd January 2025, a public holiday, and there were many cars heading for the outlets. Upon knowing our dilemma, I think it was the hotel owner, instructed a staff who just got off duty to drive us to the station. He even checked the train schedule for us! They refused to accept when we offered payment for the ride. Overall, the service was superb and I will definitely recommend this hotel to everyone. They have front office staff who speaks either fluent English or Chinese. We wish to thank the owner and his staff for such great service and will definitely stay in this hotel again if we were back in Gotemba.

看到是個新酒店，價位很好，就訂了房。很方便找到酒店。我在奧萊搭乘免費班車在第一站東明御殿場下車，走了幾分鐘就到了，很方便。酒店很棒！前台接待很熱情，可以使用中文和英文，所以入住辦理和解決問題一切都很絲滑。房間很大，備有保險箱、微波爐，很方便。最讚的是房間可以泡温泉，舒服至極。入住一定要買早餐，忒值了，能吃到扶牆！總之，很贊很贊！

我們2家人出行，酒店服務人員非常熱情周到的用中文介紹酒店設施，周邊旅行景點以及交通路線。 第二天為了更好的欣賞富士山風景，酒店老闆居然帶我們去酒店天台去觀賞。 特別值得一提的是，房間內的温泉超讚！

房間空間很大，很乾凈，設施新，還給了兩套和服。店家很熱情，非常耐心，早餐不是自助，每人一份單獨準備的。非常對得起這個價格。和御殿場奧特萊斯距離稍原來了點，差不多2管理，其他真的非常贊