Pengguna Tanpa Nama
13 Jun 2024
The location is perfect, however, I'm not satisfied with the stay.
Here are the reasons and proofs:
1. It was really cold in Gothenburg, with highest 11 and lowest 8 degrees, and it was raining all day long. I called the reception via the room phone regarding how to adjust the temperature, but she picked up phone with being able to hear me. If the phone is not working, fix it, otherwise please do not put a phone in the room. Anyway, as a result, I had to go down and ask them in person, but the receptionist said it is June and the heater is off. There was no solution to this so I had to be cold in the room all night.
2. I found a bug on the bed. It was so disgusting. I'm not sure if it is a bedbug, but I had thrown away my clothes I was wearing whilst staying in this hotel. (Attached the photo, and a video proof is available upon request)
I would not recommend staying here. There are many hotels around the station, I'm sure there are better ones.
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