Hotel berhampiran Square du Cottage di Goussainville

We stay in BB hotels fairly often so know what to expect. This one however is very tired. The first night we stayed, we had 5 rooms booked for three families. The bathroom in our room stunk to high heaven. The skirting boards were detached from the wall. Our friends rooms were freezing cold. We returned a few days later and our different room had a broken bathroom door handle, leaky ceiling in the main bedroom and the hideaway draw had chew marks on. The staff were absolutely lovely and the second room was certainly clean but it really does need closing down and refurbishing completely pretty quickly.

With a stay at ibis budget Goussainville Charles De Gaulle in Goussainville, you'll be 7 mi (11.3 km) from Air and Space Museum and 10.8 mi (17.4 km) from Stade de France. This hotel is 11.2 mi (18 km) from Parc de la Villette and 11.6 mi (18.7 km) from Zenith de Paris.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

The bathtub is stuck and the reception always lack of personnel Overall is big and clean good for a night stay if you are transiting

Dommage pas de Clim pendant la canicule on me dit que c’est un problème dans tout l’hôtel mais l’accueille on la Clim a fond…

Nice, stylish, clean hotel. Reception staff very competent. Breakfast staff overwhelmed by a normal number of people in the restaurant. There was only one coffee machine that was constantly not working and not enough viennoisseries for breakfast. When I mentioned that the orange juicer wasn't working, the staff member replied ”it isn't?” and then did nothing about it. The breakfast experience let the rest (which was excellet) down.

Conveniently located near airport. Checking in on 3rd Oct for few hours to have a good rest before catching flight to Singapore on the same night.

Was quite surprised to be asked for a deposit of 100 euros when I arrived, since I had already paid the full booking ahead. My booking was for a room including breakfast. On departure, I was refunded only 67 euros and told by the staff that I had to pay a supplement for breakfast which didn't make sense? Also the shower water was not warm, almost cold - left me shaking for hours, not very convenient for winter in Paris. Hope you will consider my feedback xx

I checked into this hotel on March 17th. On March 18th I left the hotel at 11:50 noon. I was the only one in the quadruple room when I left. Other tenants have checked out. I am also confirming that my 20-inch suitcase is locked. And double locked in the 30-inch luggage. And the laptop is locked in the iron cabinet provided by the hotel, and the lock is double-checked. before leaving the room. PM 18:40 I return to the hotel. After charging in the lobby on the first floor, return to the second floor at 19:40 PM. When I opened the door with a magnetic card, I found that the 20-inch suitcase was taken out of the 30-inch suitcase. Both pieces of luggage had been vandalized open and things were missing. The lock on the iron cabinet was also damaged, and the laptop inside was not taken away. I immediately went downstairs to inform the hotel counter and asked her to come upstairs with me. Later, the hotel staff invited me to the police station. I hurried to the police station, and the police station asked me to call 17 when I went back to the hotel. They will follow the procedure. After returning to the hotel, I called at 22:50 PM to 17. At 23:09 PM, the police went to the hotel to understand the scene. One of the policemen who arrived that night told us that room 305 of this hotel had also been burglarized last week. At 11:00 AM on March 19, some policemen went to the hotel room to take photos and questioned me again. They asked me to come to the police station to report the incident. Until the morning of March 21st the manager Michael GIROD went to work, his attitude was not very good, and he did not apologize. Just tell the insurance company. Those who want to stay, please take care of your own property safety and be mentally prepared''The hotel manager will not be very active in dealing with it'' But on the night of the incident, the lady at the counter was really friendly and eager to help. 我3月17日入住這個飯店。 3月18日我中午11:50 離開飯店。 離開時四人房裡只有我一個人。其他房客已退房。 也在確認自己20吋行李箱鎖好。並且雙重鎖在30吋行李箱內。 而筆電鎖在飯店提供的鐵櫃裡，也雙重確認上了鎖頭。才離開房間。 下午PM 18:40 我回到飯店。先在一樓大廳充電完 PM 19:40分回到2樓。 用磁卡打開門時，發現20吋行李箱從30吋行李箱裡被拿出來。 兩件行李都已被破壞打開並遺失東西。 鐵櫃上的鎖頭也被破壞，裡面筆電也不被拿走。 我立即下樓告知飯店櫃台，並請她跟我上樓看。 後來飯店人員請我去警察局。我趕快到了警察局，警察局人員請我再回到飯店先致電17。他們會照程序。 回到飯店後，晚上 PM 22:50 我打了電話到17。晚上 PM 23:09 警察人員就到飯店了解現場。 當晚到場的其中一個警察跟我們說，上週這間飯店的305號房也發生房內竊盜案。 3月19日 AM 11:00 有警察到飯店房間拍照並再詢問後，他們請我過來警察局報案。 一直到等到3月21日上午經理Michael GIROD上班，他態度不是很好，也沒有道歉。只說會告知保險公司。 想要住的人請小心自身財產安全及有心理準備‘’飯店經理不會很積極的處理‘’ 但是事發當晚，櫃台小姐真的很友善且熱心幫忙。

This has been our go to place to stay at Roissy for flights back to the states. Unfortunately, quality has gone downhill. A/C was present in lobby and main floor but had been SHUT DOWN to all rooms due to time of year (September). Our room, 604 (22 Sept 2022), on the top floor was about 80F. The windows could not be opened because the handles had been removed for security. Hotel assistance insisted that if we turned off the A/C unit and restarted it that cold air would commence. On multiple attempts, the little green light next to the snow flake would not illuminate. Housekeeping was dispatched to take us on a tour of 6 other rooms, all with the same issue. The hotel was half empty due to price/demand and there were multiple rooms, all with defunct A/C. The housekeeper finally admitted that hotel management had shut down the A/C for all rooms in the building due to time of year with no regard for actual temperature inside the building or customer comfort. This is a relatively expensive hotel with many options in this price range available with working climate control. After wasting 25 minutes touring rooms on the 6th floor and the 3rd floor, we resigned ourselves to a poor night of sleep. After a second request, house keeping brought a handle to open our window. With it open, the room was cooler but we were subject to merciless aircraft noise. Note to Novotel corporate- A/C is vital for airport hotels because opening windows isn't practical with the noise. At minimum, have a thermostat in rooms set to a min temp like 75F rather than hot box your clients. If you are shutting down A/C, make certain your minsplits are ducted to draw cooler outside air to your upper floors. We noted that A/C was working fine in the lobby and restaurant to keep staff cool. It was only in the rooms that it was shut down. Running the fan on full simply pulled additional warm air into our room as it was obvious the AC mini-splits are not ducted outdoors. This issue was brought to the attention of hotel staff with no acceptable solution. Hotel staff are located in a very informal space at desks more suited to an office share than a hotel. Staff were often roaming around the space and it was difficult to ascertain who was actually in charge. The popup drain for the bathroom sink was stuck down and could not be opened. The pop up lever had become detached which was not identified by housekeeping before our room was occupied. There was soap scum from previous occupants that had never drained. There was a general lack of quality control or consideration for guest comfort. Bathrobes and two types of water in the mini-bar are a nice touch, but what we really want is to sleep in a temperature-controlled space and have basics like working sinks. Sleep is the primary goal! We will be staying at the Hilton or a competitor from now on.

We were 3 girls there for 3 nights, we stayed in bedroom 222 and we complained as soon as we arrived that we had found some used mans boxers in the wardrobe, to the reception. The guy in the beginning did not understand what we were saying but eventually said “we will send someone up” no one came. Next day we went to the reception and complains again. The girl was very nice and apologized and said it would be picked up. No one came again… It’s a very nice hotel, comfortable to stay a few nights, nice breakfast and the people are kind but this left us wondering if the bedroom was actually clean… which we saw that the floor was not but you can understand how we felt… Before we leave we left there a note.