Hotel Perniagaan di Grapevine

The hotel is in a very convenient location. Less than 5 min drive from the airport. Check in was quick considering I had a very long flight late at night. The restaurant was still open for a quick bite so that was nice. Please note that this is not the location inside of the airport. You will need to catch the convenient shuttle to this hotel.

Had an amazing visit…the king suite with balcony was perfect! So very spacious with the full bathroom off the bedroom and half bath in the living area. Quick check-in process with the friendly staff and the evening reception was really good as well. Breakfast was delicious…the made-to-order eggs (omelets) were the best! Definitely looking forward to visiting again when we’re in the Dallas area!

Stayed here for wrestlemania the hotel was great anything we needed they gave us greeted us with smiles every time we walked through the door would recommend to anyone !

Room is huge (suite), comfortable and very very clean. But I do have a few complaints. First, the basic expectations were not met, like at least paper cups in the bathroom for brushing your teeth, now there is ONE paper cup in the coffee machine,... yes one, I will admit, there are to glasses but can't use them for coffee because they'll break. Big dinner table, long cabinet that looks like an old 70's stereo system, the kind where you lift a lid to access turntable etc. Also a decent counter under the TV with more storage under that. Decent desk with a chair, tell my why instead of placing the tiny mini fridge, coffee maker and supply tray on any of these available locations, they go and stick them on the lower cabinet, I'm an older person and having to squat down to make coffee or get things out of the fridge was a hassle. Room service prices are fair I guess but whatever you order, you'll need to pay a $5 fee on top of purchase price and they still ask for an optional tip starting at 18% but you can customize that

兒子獨自一人飛美國上大學，在達拉斯機場轉機過夜。這家酒店就在D客運大樓，孩子不用出機場就可以入住，免得人生地不熟出錯。事實證明，選擇沒有錯，比在機場過夜安全，比機場外酒店乘飛機便捷，老母親不再擔憂了。

Perkhidmatan ulang-aliknya hebat dan pemandunya sangat ramah. Lokasi sangat bagus dan betul-betul di sebelah pusat membeli-belah yang besar. Sarapan pagi mempunyai pelbagai hidangan panas, yang sangat saya hargai.

What a pleasant surprise. SpringHill Suites DFW North/Grapevine exceeded my expectations. After checking in about 8:30 on Thanksgiving night, we picked up turkey & dressing takeout from Cracker Barrel (3 minutes away). The seating area in the room provided a comfortable place to eat our dinner. After finishing the meal, my wife had brought homemade pecan pie--but we didn't have any milk and nothing close by was open. I went to the front desk, but there was none for sale at the desk. One of the ladies at the desk said, ”Just a minute” and went to the kitchen and came back with 2 cups of milk. That made me feel like a valued customer. When we first went to our room on the 4th floor, from the hallway I could hear people in the rooms on either side of us. I thought we were in for a restless night. But once we got in our room and turned on the A/C it was a quiet, RESTFUL, night. The room was clean, the bed was comfortable, A/C was quiet but provided just the right amount of ”white noise”. One convenient feature we liked is that the lavatory sink is not in the bathroom with the tub and toilet. The next morning, I went to the breakfast buffet. (I'm usually underwhelmed by hotel's complimentary breakfasts.) Again, SpringHill Suites exceeded my expectations. Egg white & kale frittatas, turkey sausage as well as the standard fare for breakfast buffets.

The hotel would have gotten at least a 4 star rating if it wasn’t for $14 pantry charge that should have been credited to my F&B credit instead of my credit card. It’s bad enough that Hilton only allocates $10/person but then to have the front desk agent dispute the eligibility is ridiculous. We bought two beers from the hotel pantry that were deemed ineligible for the credit. Why? Last time I checked, the food and beverage credit is good in the hotel. If you are going to limit the options where it is available then you need to be upfront and specify it. No where on the app does it list any exclusions. Oh, and it gets even better… I am a Diamond member and booked my reservation via the Hilton app but was told that no where on the reservation did it list my status or my MyBenefits preference of the F&B credit. How is that even possible possible? It wasn’t all bad, but this issue really upset for the principle of the matter. The room itself was fine and comfortable. No other issues. Just wish this visit hadn’t ended like it did. It should not have.

Great experience!! It's my first time driving solo away from my family and my stay here was excellent! Had to get a drink from the bar, Nick was the bartender and he made a great cocktail drink for me. Customer service is excellent!! Will stay here again!!