Best Western the Manor Hotel Suites

Good location in terms of proximity to major roads, but housekeeping unfortunately came into the room two hours before check out!

Good location

If you're expecting a proper hotel, with a restaurant, and decent facilities, try somewhere else. The Manor Hotel is nothing more than an expensive Travelodge these days. Such a shame, when it used to be a lovely place, and used to be my first choice.

Had a lovely stay here for a wedding reception nearby. The staff were friendly and helpful. Especially Shel. I found all my questions were answered and everyone was more than helpful and responded to requests for help. My stay couldn’t have been made any better other than if there was a welcome drink (lol)

I booked this hotel last minute for my partners belated birthday celebration. We arrived within 10 minutes of booking and let’s just say… we were treated like royalty. The hotel is perfect and this is why: Secure parking Friendly and professional staff who are EXPERIENCED in hospitality Food is gorgeous Room is beautiful with a giant bed Shower is heaven! There is so much to say but NO WORDS can explain how we were treated !! We felt like family. Like old friends. Even tho we were strangers. We CANNOT recommend highly enough and can’t wait to return.

We had a good stay here. The welcome was warm and helpful. The hotel was a bit of a rabbit warren and the decor was dated but our room had everything we needed and was spotlessly clean. We had no complaints at all. The WiFi worked well. We didn’t eat at the hotel so can’t comment on the food. The lady at checkout was very friendly. I’d definitely stay again.

Very friendly and helpful staff at reception, secured gated parking, tidy room with basic amenities.

Every aspect of my stay was very good. The staff were friendly and professional. I was welcomed by Peter, who made me feel like family.

I would give it 11 out of 10 if I could. Fell upon this by sheer luck and ended up staying 4 nights instead of 1, we were so comfortable. Can’t understand some of the negative comments on the reviews. The staff are incredible, hardworking, happy, friendly, anything you want they will try and accommodate you, always someone available day and night, really flexible to special requests and caring regarding special diets. They make it like a home from home and the level of customer service is something that is very rare these days. They found me a room with a microwave when I told them on check in that I travel with my own food due to dietary restrictions. Our room was spacious and had every amenity you could think of, bed was comfortable, big soft thick towels. Everywhere spotlessly clean. Lounge area really homely, warm and cosy. Very good breakfast options, pub type menu available to order until about 9pm with some good quality hot food and gluten free options. Really good bar and service. Free tea and coffee 24 hour self service machine plus hot and cold water dispenser. Very good security both building and car park. Residents only hotel so always plenty of tables in lounge/restaurant and no need to worry about who might be coming into the hotel/restaurant. Most of the hotel including the lounge/restaurant has had a refurb/makeover/redecoration. A big personal thanks to all the staff for being so helpful to me during our stay. Wouldn’t hesitate to return and highly recommend. Easy to find and access and plenty of free secure parking. Very fairly priced and good value for money.