Hotel Graz dengan Gim

This hotel boasts a practical, prime location close to the old town centre of Graz (and, in our opinon, to some of the best breakfast spots in town, which is not a negligeable benefit). Their employees are not excruciatingly friendly but are nevertheless extremely competent and were even able to accommodate our request for a lower-floor suite. Their bedding is without a doubt the most comfortable that I have ever seen, and the rooms are spacious and imaginatively furnished. All in all, this is a wonderful hotel that I would warmly recommend to anyone who wishes to experience Graz in a quite luxurious light, especially when it comes to the price-performance ratio. There is just one quite peculiar issue that I think should be advertised more prominently: if you are taking a hot shower with the bathroom door open, the fire alarm will go off, and if/when it does, you will have to pay 500€ (as of November 2022) for the unnecessary visit by the fire brigade. I read this in the hotel leaflet, which is available in every room, but I don't think all guests read these booklets (I do, but I adore hotels and love sniffing around every amenity available in the room). Seeing as this was precisely what must have happened to one of the guests in the hotel when we were staying there (elevators were not working, the fire alarm light in the main lobby was blinking and there was a huge fire truck parked in front of the hotel), I think a more public warning would definitely not have gone amiss. Staying in this hotel was an extremely pleasant experience and a wonderful surprise. We didn't get the chance to try out their restaurant Der Steirer, but we did spend quite some time in their café (Kaffe Weitzer) - their warm apple strudel with vanilla sauce is nothing short of exquisite!

Pictures can be deceiving!!! Had a huge suite but furnishings were blah and too few--sitting room needed another chair, sofa couch had cushions that wouldn't remain in place, bedroom needed a vanity or dresser (had to keep our clothes in the suitcases , bed was way too low (tough to get into and out of) and an end table(s) with lamp(s) would have been helpful. Difficult to control temperature in the room as well--was always too warm! Breakfast the first morning was a disaster---arrived 30 minutes before buffet was to be shut down and at least half the food was empty or had very little left with most having been picked over! No scrambled eggs or bacon, two of the fruit bowls were empty, most of the breads and pastries were gone.... staff seemed put out when we asked for most to be refreshed!!! And the price of the room was not cheap!!! Yes we were disappointed having expected more!

Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?

The hotel is great. Kind staff. My room was proper. I spent my time there due to work. I could relax very well. I had breakfast in the price and it was really great to have these delicious meals before work. The hotel has a good placement. Everything is very close to it. If you choose this hotel for any purpose, you wont be dissapointed.

The hotel is in a great location, being an easy walk to many tourist attractions. Our superior room was of ample size, but had lots of unused space. The full length windows opened onto a faux balcony which offered views of the clock tower, the nearby square and interesting buildings. The bathroom was small, but serviceable. As a Titanium Discovery member, I was given a nice plate of cakes, a bottle of water and a room upgrade. Staff were friendly and efficient. Pre-stay emails were responded to promptly, questions answered and requests granted. Breakfast was fine with a good selection of cold cuts, bread and bakery items, juices, food warmers with the usual offerings plus eggs to order.

I have been in this hotel for many many years anytime I get in Graz. Whatever reason leisure or business. Also this time for leisure, coming back from a long journey in the north of Europe. My feedback is always the same ”Outstanding”, rooms, breakfast, service, price. I will always be here coming in Graz. Enjoy..!

We had a super stay for three nights and used the 3 for 2 nights option. It included breakfast and parking. Pool area is very stylish and relaxing. Breakfast is just what you wish for, but you feel that they do not waste as much food as other hotels Location is ok, walking distance to main sights. Staff is extraordinary, we had some requests and within minutes they were fulfilled. We will return for sure.

I had to stay one extra night following flight cancellation. Room comfort was excellent like my stay before. Staffs were friendly. I was promised an early morning food pack as I had to travel to airport @3.30 am and breakfast was included in price. I checked it repeatedly and was promised by ”Pauline” . With my utter surprise the gentleman in the reception desk at 3.30 in the morning quite casually said that it was forgotten. Nothing open in Graz airport and I didn't buy anything the night before as I was promised by the reception. The experience was very disappointing and inconvenient as well.

Amazing experience. This is how hotels should be run. Every staff we encountered was kind and professional. Breakfast was a treat. The art throughout the hotel is extraordinary and adds a taste of whimsy. So well located, with numerous restaurants nearby. However, the hotel menu is varied and well priced. We will be back.

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.