Hotel berhampiran Luegghäuser, Graz

The interior design is outstanding, it truly feels like a place. Not all rooms are the same, but there are special rooms (for example the Archduke Maximillian room) which are incredible. The place is spotless clean, internet is very good, the bed and pillows are perfect. Location is in the main square of the old city, hard to find a better spot. Overall it feels like you are in the Sound of Music. Staff was great, especially Daniela Demmel who understands guest and their needs and immediately finds a solution for every need. Loved the experience and highly recommend the hotel.

I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our

Ich habe ein Einzelzimmer gebucht und auch ein solches bekommen! Allerdings habe ich schon mehr als 20 Jahre nicht mehr in so einem winzigen Bett geschlafen, ich dachte dass es das nicht mehr gibt. Das Haus ist seit kurzer Zeit Mitglied der Best Western Gruppe, ist aber standardmäßig noch nicht dort angekommen. Das Haus war ziemlich leer und ich hatte die Hoffnung dass ich aufgrund meines Mitgliedsstatus bei Best Western ein Zimmer mit einem ”normalgroßen” Bett bekomme, aber nein.....Das Rezeptionspersonal war sehr freundlich, aber das kann leider auch nicht über das Zimmer hinwegtrösten. Das Haus ist für Bahnreisende gut gelegen, in unmittelbarer Nähe des Hauptbahnhofs mit Straßenbahnverbindung ins Zentrum. Resumé: Kein Highlight am Grazer Hotelhimmel!

This was a first but not last trip to Austria and you made our stay perfect.we felt at home and all staff were friendly and helpful,The hotel was in a very good location for all forms of transport.Anyone visiting Graz would be most happy to stay there My wife and I would like to thank all of the staff for making our stay great

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

What a great place to stay,just out of city centre but easy access in to town with a punctual and efficient tram and bus network. Originally booked the basic room (cheapest) upgraded when I got there and well worth the little extra with a balcony also. The staff were helpful and friendly and I look forward to returning pretty soon...

Portable fans available at the reception, a very sensible approach to guest comfort. Extra points. But far many points off for the shabbiness of the guest rooms, the common areas. I can not tell dirt that won't shift from dirt that no one has tried to shift, and to stay in a place that seems dirty is as unhappy an experience as to stay in one that truly is dirty : Both make for a dreary evening and morning. And . . . every time I stay -- a visit every few weeks ! -- the place appears worse run-down. Depressing. How much does Domestos cost, after all ? Maybe fresh paint is out of the question, but . . . neaten up the picked-away edges of the signage ? To do so wouldn't break A&O.

The hotel looks new. Designed in minimalist way, cutting down costs while serving the essentials. A hostel, effectively. Located over 15 minutes away by car from the city centre, the hotel offers free carpark to attract residents. Public transport is less reliable. Breakfast is cheap (€10.5), choice is understandably little. In short, it is quiet, clean and simple.

Modernes, helles sauberes und schön eingerichtetes Doppelzimmer mit großem Balkon. Nettes zuvorkommendes Personal. Guter Begrüßungsgin und schmackhaftes Frühstücksbuffet. Nichts zu beanstanden, gerne wieder.