Hotel berhampiran Herrengasse di Graz

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

This hotel is perfect for those arriving by train as right across the road from the main station, probably the closest hotel. Several places to eat and drink if arriving late as I was, though it's a decent walk to all the main sites, prob 1.5 km, but as it's so close to the station there are multiple tram and bus options. Didn't have breakfast there as was 19 EUR which is very expensive for a buffet breakfast. Rooms were nice and modern, although something very weird. My bed was vibrating, the same as you experience when there is music with a heavy bass underneath you. Fortunately there was another single bed in the room so I swapped and all was fine. I still can't explain it :) But would highly recommend if coming by train, especially when there for 24 hrs like I was, but if staying several days you may want to stay somewhere closer to the old town.

The hotel looks new. Designed in minimalist way, cutting down costs while serving the essentials. A hostel, effectively. Located over 15 minutes away by car from the city centre, the hotel offers free carpark to attract residents. Public transport is less reliable. Breakfast is cheap (€10.5), choice is understandably little. In short, it is quiet, clean and simple.

Aufgrund der Tatsache, dass manche Flüge entweder recht früh oder recht spät gehen war es doch ratsam sich ein Hotel am Flughafen zu suchen. Dabei war es einem wichtig, dass die Rezeption speziell abends lang offen hat um bei den ersten Müdigkeitserscheinungen nicht beim Eintippen von Codes an nächtlichen Türöffnern zu verzweifeln. Die Zimmer sind zwar klein, aber sehr sauber und (dem Flughafen zugewandt) an die vorbei fahrenden Züge gewöhnt man sich schnell. Die andere Zimmerflucht ist dagegen sehr ruhig. Überrascht hat uns ALEXA; die auf Anhieb funktioniert und (wer noch keine hat) gut zum austesten war. Eine weitere Überraschung war das Frühstück - ab 6h30 - was sehr, sehr reichhaltig war und damit ist dieses Hotel als recht preisgünstig. Zu Fuss erreicht man den Flughafen in 10 bis 13 Min., wobei der Weg größtenteils wettergeschützt ist. Auch vor Sonne!

Check-In Zeit wird als 13:00-20:00 angegeben. Tatsächlich konnte das Zimmer erst kurz vor 18:00 bezogen werden. Das lag nicht an der Reinigungsequippe sondern an Rezeption/Management, die dem früheren Gast die Belegung des Zimmers bis 17 Uhr erlaubt hatte (statt nur bis 12 Uhr). Der Wunsch des bisherigen Gastes ging also zu Lasten des neuen Gastes. Die Begrüssungsgespräche um 13:45, 17:25 und 17:50 sind entsprechend etwas gespannt; ein freundliches, warmes ”Willkommen” ist anders. Beim Auschecken wird noch eine Taxe fällig, obwohl die Rechnung ja schon beim Buchen belastet wurde. Das hätte man auf der Reservationsbestätigung oder sonstwo oder allerspätestens beim Einchecken erwähnen können. So ergibt sich beim Verabschieden eine unangenehme Situation in Form einer Diskussion mit einem trägen, brummligen, offenbar sich gestört fühlenden Rezeptionisten. Die Auststattung des Zimmers ist voll in Ordnung: Wenn die Badewanne als Dusche zu verwenden ist, wäre ein robuster Haltegriff für die Sicherheit beim (glitschigen) Aussteigen von Vorteil. Zur Lage: in Fussdistanz zum Bahnhof, gut erreichbar mit Tram, nicht allzuweit vom Zentrum, entsprechend etwas (aber nicht wirklich viel) Strassenlärm bis 24 Uhr und ab 5:30.

I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our

Modernes, helles sauberes und schön eingerichtetes Doppelzimmer mit großem Balkon. Nettes zuvorkommendes Personal. Guter Begrüßungsgin und schmackhaftes Frühstücksbuffet. Nichts zu beanstanden, gerne wieder.

Ich habe ein Einzelzimmer gebucht und auch ein solches bekommen! Allerdings habe ich schon mehr als 20 Jahre nicht mehr in so einem winzigen Bett geschlafen, ich dachte dass es das nicht mehr gibt. Das Haus ist seit kurzer Zeit Mitglied der Best Western Gruppe, ist aber standardmäßig noch nicht dort angekommen. Das Haus war ziemlich leer und ich hatte die Hoffnung dass ich aufgrund meines Mitgliedsstatus bei Best Western ein Zimmer mit einem ”normalgroßen” Bett bekomme, aber nein.....Das Rezeptionspersonal war sehr freundlich, aber das kann leider auch nicht über das Zimmer hinwegtrösten. Das Haus ist für Bahnreisende gut gelegen, in unmittelbarer Nähe des Hauptbahnhofs mit Straßenbahnverbindung ins Zentrum. Resumé: Kein Highlight am Grazer Hotelhimmel!

A really cozy hotel! Since the moment of reservation we had the feeling that we will be special quests there. We got everything that we wanted there and even more - the huge umbrella in the rainy day, sauna in the evening, detailed replies to all our questions, small talks with the owner of the hotel. We definitely recommed to stay at this hotel with a long interesting history. Visit their webpage and you will understand what we mean. Highly recommended!

This hotel boasts a practical, prime location close to the old town centre of Graz (and, in our opinon, to some of the best breakfast spots in town, which is not a negligeable benefit). Their employees are not excruciatingly friendly but are nevertheless extremely competent and were even able to accommodate our request for a lower-floor suite. Their bedding is without a doubt the most comfortable that I have ever seen, and the rooms are spacious and imaginatively furnished. All in all, this is a wonderful hotel that I would warmly recommend to anyone who wishes to experience Graz in a quite luxurious light, especially when it comes to the price-performance ratio. There is just one quite peculiar issue that I think should be advertised more prominently: if you are taking a hot shower with the bathroom door open, the fire alarm will go off, and if/when it does, you will have to pay 500€ (as of November 2022) for the unnecessary visit by the fire brigade. I read this in the hotel leaflet, which is available in every room, but I don't think all guests read these booklets (I do, but I adore hotels and love sniffing around every amenity available in the room). Seeing as this was precisely what must have happened to one of the guests in the hotel when we were staying there (elevators were not working, the fire alarm light in the main lobby was blinking and there was a huge fire truck parked in front of the hotel), I think a more public warning would definitely not have gone amiss. Staying in this hotel was an extremely pleasant experience and a wonderful surprise. We didn't get the chance to try out their restaurant Der Steirer, but we did spend quite some time in their café (Kaffe Weitzer) - their warm apple strudel with vanilla sauce is nothing short of exquisite!