Hotel Romantik di Grindelwald

遠超預期的酒店，攜程的酒店圖片真的把這家酒店的檔次搞低了，酒店無敵的好，我們的房間180度陽台，無敵的景色，陽台側面（圖一），陽台正面以及餐廳看出去的景色（圖2-4）。畢竟這麼高貴的地方，心理上也是怕服務員高傲，結果酒店服務人員服務無敵好，孩子要加一個沙發床，瞬間搞好了，吃飯加了15瑞郎的奶酪，服務員給娃詳細介紹了各種奶酪（隨便吃）。一路很少吃到蔬菜，這裏點到了一大盤蔬菜，第二天還為我們客制了一份grilled蔬菜。各種菜也很好吃。雖然4500一晚的價格是貴的，一家三口帶12歲娃，所以要貴點，但是這個景色這個服務，絕對值。

Nice mountain view from the room, but the room is not big. The hotel located 10 mins walk from the Grindlewald station and 2 mins walk from the First Bahn to go Grindlewald First. The breakfast is nice but it’s only open at 7am hence it’s quite rush if you have early activity which you have to leave the hotel early e.g to go to Jung frau.

We were hiking from Schynige platte til First, and had clearly underestimated the hike and perhaps overestimated our own ability. When we reached First, the gondola down to Grindelwald was closed (for anyone else, please note that they close it rather early (17:30-18:00-ish) considering how long a hike it is from Schynige Platte, and start as early as possible, since it takes quite some time to even reach Schynige Platte with the mountain train from Wilderswil). We called the hotel, to let them know, that we were coming but it would take some time, as we had to walk down from First on very sore legs. Steffie from the reception (sorry if this is not the correct spelling of your name) was incredible kind, and tried to help us as best as possible, and directed us to the hotel halfway down, where we could try to call for a taxi. We made it to the hotel, and as luck would have it, a taxi pulled in at the same time, as it was driving some people up to the hotel up there. If you should happen to end up in the same situation, try calling a taxi and see if they will go all the way up to First. It should be possible but will of course cost a bit to get them up there. The hike down to the hotel halfway down was quite steep, so hard on the knees. We were delighted to crawl into the taxi and get driven all the way to the hotel door. Here we met Steffie, who kindly offered to open up the spa area just for us, as it had closed before we were able to reach the hotel, and would not open until after we had to check out the next day. We were too tired at that point, and were in stead allowed to go in the spa the next day, despite having checked out at that point. We ordered some food from Steffie and got it sent up to our room, and enjoyed a meal, a nice bath and a comfortable bed. The next day, we enjoyed a very nice breakfast with champagne. Best of all was the employee cooking up omelets on order at the breakfast bar. We checked out. Stored our luggage at the hotel and went for a walk in town, before heading back to the hotel and enjoying the spa after it had opened. Steffie provided us with a key to the spa, and we were then lucky enough to be able to enjoy the spa all to ourselves. Definitely recommend using it when it opens up around noon if you have the opportunity. The infinity pool was just amazing in the sunlight and with the mountains in the background. Absolutely recommend this hotel, and a very big thank you to Steffie for the great service!

The greatest hotel!! The location is so close to the station, employees are really awesome, the view from the window was so fantastic. They upgraded my hotel room from single to view room i think, the landscape from the window, The Eiger mountain was super fantastic. Amazing hotel, super recommended 호텔 싱글룸으로 예약했는데 뷰룸으로 업그레이드 해주셨어요! 싱글룸은 주차장뷰라서 걱정했는데 문 열자마자 아이거북벽이 짠 보여서 너무너무 좋았음. 비수기라 좀 괜찮은 가격에 이용했는데, 다음에도 또 머물고 싶을 정도로 좋은 곳임. 직원들도 친절하고 조식도 맛있음! 아 근데 호텔청소를 좀 일찍함 9시~11시 사이에 호텔청소를 하니 알아두시길! 호텔 체크아웃할때 직접만든 아이스티까지 주시더라구요 감동쓰

We absolutely love this hotel, it has been our happy place for many years, with the fabulous staff greeting us like old friends. The rooms are spacious with excellent facilities, and the views are breathtaking. The food is absolutely delicious, with excellent menu choices, (we must shout out to Felix, Aleena and the restaurant team, for their professional and friendly service, simply exceptional). Here’s hoping that we enjoy visiting for many years to come 😁

Excitement when we booked the hotel: five stars hotel, a restaurant with 14 points on Gault & Millau, spa and gorgeous views over the Eiger mountain. But disappoin**ent when we arrived. Nobody to greet us or help us with the luggage. The tables on the garden next to the entrance were covered of empty packs of cigarettes and overflowing ashtrays. When we arrived at the front desk, there was only one person, who took care of the couple of friends that were travelling with us, and suddenly a guy appeared that seemed to have just jumped out of bed and hastily took our luggage. As check-in was not until 3 PM, we went out to enjoyed the day. Came back a 2:50 PM and the room still wasn’t available because check-in was at 3 as the front desk person repeated. I would have hoped that 10 minutes to 3, the room would be ready… I was told to wait in the lobby. No drinks. No service. At that point I really was not feeling welcome. The tables in the lobby were covered in dirty cups everywhere. After 10 minutes, I go to the front desk and finally can get checked in. This is when I am handed a pass for public transports and a discount voucher for the ski pass. Would have been more useful in the morning that when the day was over. I then go to the room: no luggage. I had to phone the front desk to get it delivered. The view was as promised: gorgeous! The room however, very meh. It had a vibe of the early 90’s. Carpet’s colours washed off by the sun. Outdated furbishing, bathroom included. Cheap plastic ashtray turned upside down on the balcony that was covered in a fake grass carpet. Certainly not worth 660 CHF a night (ca. 700 USD). We had booked a massage a few weeks prior, lucky for us they changed our slot but we still had our trea**ent. Our friends however, booked in August and the hotel cancelled without any notification because a massage therapist was sick and they reallotted the slot my friends booked to someone else. The gastronomic restaurant was supposed to be closed but our friends managed to get a 7-course menu organized. We were all very excited but disappointed as the dishes got served. First dish was so small we thought it was an amuse-bouche. Then we had a mere soup that was so sweet, it could have been a dessert. And then a scoop of passion fruit ice-cream. I will not mention all the dishes, but the menu was really uneventful and unworthy of a 14 Gault & Millau restaurant. Also no explanation provided about the dishes when they were getting served. At that stage, we suspected it was not the food of the gastronomic restaurant, but they served us the same menu they were serving the night before for New Year’s Eve. Menu with wine turned out to be 230 CHF (ca. 250 USD) per person. Pretty hefty for what we got. After dinner we went to the lobby’s bar for a last drink. Again, the table was dirty and I had to ask the waitress to clean it. Check-out the next day was also very laborious with a guy with messed up hair, again, not a good image for a

The pinnacle, quite literally, of our Swiss trip was in the beautiful alpine village of Grindelwald. The Konzett family runs their historic, charming boutique hotel in the heart of the village, convenient to everything including the train station. The hotel is a thoughtfully appointed, subtly luxurious hotel with super friendly and professional staff. This was the first European trip for our grandchildren, and the staff made certain it would be a trip of a lifetime for them. The Hotel Kreuz & Post was the perfect choice for both the adults and children. The staff is top drawer--professional, kind, extra accommodating and everything you would expect in a luxury hotel. Highest recommendation for an authentic stay in the Swiss Alps. Kudos to all the Konzetts and staff!

格林德瓦小鎮上的一家酒店，離纜車站超級近，酒店大堂、酒吧、餐廳晚上氛圍很棒，房間沒預期的好，有自己的停車庫，很方便。