Beth_F
3 Disember 2024
Had a pleasant stay at Hampton by Hilton Guangzhou Renhe Baiyun Airport. As we had an early flight to catch so we selected this hotel.
We are also grateful to one of their staff, 小沈. Before the trip I had called the hotel to arrange airport pickup when we return to Guangzhou. 小沈 picked up my call, subsequently via WeChat he helped to make the arrangement. On the actual day however, we had a slight hiccup but it was resolved quickly; my contact number wasn’t a local number and the driver who was suppose to pick us up could not contact me.
小沈, who was off that day had to liaise between the driver and myself for us to get on the hotel pick up bus. So thankful for their staff who went the extra mile to ensure we are picked up safely and transported to the hotel.
Another memorable incident was we could make it for the 8am airport bus to the airport, so we decided to take our own Didi to the airport. However, when we checkout at the counter, one of the male staff (blue jacket) helped us to book a transport to the airport even though we had informed earlier and cancelled our seat on their hotel bus to the airport. It was a pleasant surprise that the hotel helped to book a taxi to send us to the airport. It was very nice and thank you.
Overall, the selection at breakfast was good and delicious; western and Chinese. Location is a little further from town but it is still a good stay if u have an early flight to catch as they offer free airport pickup to and from airport.
Terjemah