Steigenberger Icons Guangzhou

The hotel very good. All items can give 6/5 rating, if can. We family sure will again live in this hotel once more. Breakfast as provided nice view and many different foods for choice. Hotel bed very comfortable, thanks hotel all's teammates to keeping the well good condition. I hope you're keep in this good management and hotel of all teammates team works.

Exceptional customer service by Coco, who was the manager on duty, from the minute we arrived at the hotel all the way till the very end. It was our first time visiting Sunac and she helped us every day to ensure we could get into the parks without any hassle. I left something valuable in the safe after check out and she even has gone out her way to find a solution to have those delivered to me which I appreciate deeply. Highly recommended. Much better than my stay at another 5 star hotel I stayed in Guangzhou a few weeks ago.

They have awesome service and very helpful , the hotel is clean and quiet , the bed is sooo comfortable , enjoyed it so much !

The hotel room is spacious and the service at the reception is excellent, especially from the staff Anny. She is caring and detail-oriented to ensure we have a good stay.

As a modern and nice hotel with good associated facilities such as shopping mall and entertainment facilities. Front desk staff, Lily is rather helpfull in assisting my family to issue tickets for skiing and snowboarding. The food provided by the hotel is also with excellent quality. We will visit sooner or later.

We had an absolutely wonderful stay at Steigenberger Icons Guangzhou. The hotel’s amenities exceeded our expectations, especially the swimming pool and children’s playroom, which were perfect for our family. The pool was clean and well-maintained, while the playroom kept our little ones entertained for hours. Our room was spacious, offering plenty of room to relax, and was very clean. We especially loved the balcony, which provided a peaceful view of the gardens and the Rongchuang Mall nearby. It was the perfect spot to unwind after a day of exploring. The location of the hotel is also good, with easy access to shopping and dining at Rongchuang Mall. The overall atmosphere was luxurious yet comfortable, making it a perfect choice for both families and couples. We highly recommend Steigenberger Icons Guangzhou for a truly memorable stay.

The hotel is clean and comfortable. The front desk staff Arina is polite, professional and has a very good service attitude. We enjoyed our stay and the breakfast was very good.

Front desk Win and her friend were super helpful and helped us with different requests throughout the stay. Just a little far from the ski area and the shuttles aren't frequent enough.

The location was good. There is shuttle bus to transfer us to the mall. The hotel was spacious and with good view. It was clean and comfortable. The staff was very nice. Win from front desk proactively share the shuttle bus schedule with us. She was very thoughtful 🩷