Chateau Star River Peninsula

Ulasan Chateau Star River Peninsula

Chateau Star River Peninsula

Haiyi Garden Club at the east end of Shajiao Island, Shaxi Avenue, Panyu District, Guangzhou, Guangdong, 511430, ChinaLihat Butiran Hotel
Chateau Star River Peninsula
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Ulasan Tetamu

4.7/5
Cemerlang
2532 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.7
Perkhidmatan4.7
Kebersihan4.8
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Semua ulasan(2532)
Ulasan positif(2473)
Ulasan dengan gambar/video(491)
Penyambut tetamu yang peramah(250)
Sarapan pagi yang lazat(185)
Kolam renang yang bagus(148)
Mempunyai bilik untuk keluarga(65)
Perkhidmatan penghantaran ulang-alik(63)
Mewah(58)
Bufet yang lazat(47)
Kolam renang yang bersih(18)
Ulasan kurang baik(58)
Pengguna Tetamu
Bilik Deluxe-Katil Saiz King
Menginap pada Mac 2024
Bisnes
53 ulasan
4.5/5
Hebat
Disiarkan pada 30 Apr 2024
Okokok
Jawapan daripada Pihak Penginapan: 酒店回覆內容:尊敬的賓客:在這個藴含獨特光景的夏天,夏風吹拂過的時候,我們記得您來過,記得您如此細緻且包含善意的點評。感謝您對我們的好評及點贊。我們很榮幸能讓您感受到我們真誠的服務,我們將繼續努力。小夥伴們衷心期待您常回家看看!祝您萬事如意。我們衷心期待您常回家看看!祝您萬事如意。
Man Sang
VR4D Immersive Experience Double Bed Room
Menginap pada Jan 2025
Bisnes
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Feb 2025
Receptionist Miss Luo & zheng provided good service’s & surely be stay here in next time.
Terjemah
Jawapan daripada Pihak Penginapan: 命運的選擇有時並非基於我們的優秀,而是因為我們選擇了面對與堅持。同樣地,您能給予酒店五分好評,也並非因為我們做得多麼完美,而是因為您的善良與理解。我們會繼續努力提升服務質量,以回報您的厚愛與支持
Tan&Chuck
VR4D Immersive Experience Double Bed Room
Menginap pada Okt 2024
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Nov 2024
Excellent service. Situated in a quiet and luscious location. The VR room is spacious and beautifully decorated.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, I have received your recognition and hope that our next encounter will bring you the same thoughtfulness and a different kind of surprise and emotion.
Ahmed Zamzami
Castle Room - Garden-View (Double bed)
Menginap pada Mei 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Jun 2024
Until now I see it as one of the best options in Guangzhou, The location itself is very great.. You have the whole star river around you by walking.. multiple shopping stores and restaurants around you inside star river resort. Only one disappointed point, the swimming pool is not only for hotel users. So you will see it very crowded and noisey with a lot of children.
Terjemah
6/11
Jawapan daripada Pihak Penginapan: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Pengguna Tetamu
VR4D Immersive Experience Double Bed Room
Menginap pada Okt 2024
Solo
12 ulasan
3.5/5
Disiarkan pada 8 Dis 2024
All was good with the room. Big, huge bed. Some issues with communication. No info given at check in. Pool and gym are open to the public - double check if the outdoor pool is open as it wasn’t when I stayed there. Breakfast was pretty sparse for western tastes. Nothing much around the hotel but a nice walking around by the river. Starbucks in the lobby with a patio outside.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing Star Peninsula Castle and spending time with us. We apologize for the inadequacies you mentioned. Thank you for your valuable advice, under your supervision, we will be more perfect. Thank you again for staying at Star River Peninsula Castle, we sincerely look forward to your visit again!
Pengguna Tetamu
Bilik Deluxe-Dua Katil
Menginap pada Okt 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Jan 2025
They were really kind. The hotel was really beautiful. It was good to be in a resort a bit outside of the city.
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您下榻星河灣半島酒店並抽出寶貴時間給予我們如此細緻的點評。很榮幸能給您帶來一個滿意的居留感受,我們將繼續秉承着“細節所在,心意所動”的服務理念,致力於為每一位到店的賓客提供更加細緻的服務感受。願星河灣半島酒店能成為您廣州之旅的首選。期待在不久將來與您再次相遇!
Ashwin
Bilik Eksekutif-Dua Katil
Menginap pada Sep 2024
Bisnes
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Nov 2024
Excellent service in this hotel from everyone. Special mention to Victoria from the front desk. The staff are very attentive to your needs and very welcoming. Will definitely be staying here during my future business trips. Rooms are also nice, big and clean. Had a wonderful stay!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your interest and love to our Chateau Star River Peninsula Hotel in Guangzhou! The pace of progress will never stop, in order to your trust, we will be more persistent, the hotel is always standing in Guangzhou, waiting for you to go home OH ~ see you!
Diana Espinoza
Bilik Deluxe-Katil Saiz King
Menginap pada Ogo 2024
Solo
1 ulasan
2.0/5
Disiarkan pada 16 Sep 2024
Good location but my room smelled like old water/ mildew. The toilet was oddly shaped to sit on like thin.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing Chateau Star River Peninsula and sharing your stay. We are very sorry to see the shortcomings of the hotel facilities you mentioned. We have started to upgrade some room facilities. Thank you for your comments, with your supervision, we can be more perfect, Thank you again for staying in Chateau Star River Peninsula ,and sincerely look forward to your visit again!
Harleyqq
Bilik Eksekutif-Katil King
Menginap pada Ogo 2024
Melancong bersama rakan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Sep 2024
It was my second time staying here and I was very pleased with stay once again. Special thanks to si mon.
Terjemah
Jawapan daripada Pihak Penginapan: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
fred
Bilik Deluxe-Katil Saiz King
Menginap pada Jun 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Jul 2024
This is a fantastic hotel with great food choices and swimming pools. We arrived in kind of late, the front desk gave us upgrade to a family room, all my family really enjoyed the experience especially my two kids. Will definitely come back to stay this hotel again in the future.
Terjemah
Jawapan daripada Pihak Penginapan: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Pengguna Tetamu
Bilik Deluxe-Katil Saiz King
Menginap pada Nov 2023
Pasangan
11 ulasan
4.7/5
Menakjubkan
Disiarkan pada 30 Dis 2023
Beautiful and spacious room Great services and fast response to any requests Big swimming pools
Terjemah
Jawapan daripada Pihak Penginapan: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
dali.g
Bilik Deluxe-Katil Saiz King
Menginap pada Mac 2024
Bisnes
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Apr 2024
Great location, recommending the room and facilities in the hotel. Very quiet, staff is very nice. 10/10 See you next time.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you very much for your stay at CHATEAU STAR RIVER Hotel and for your affirmation and support! The hotel is committed to creating a comfortable stay experience for guests. Your satisfaction will be the biggest driving force for our continuous improvement in the future. Thank you again for your generous patronage and precious comments. We sincerely look forward to your coming again!
ROCCHI
VR4D Immersive Experience Double Bed Room
Menginap pada Okt 2023
Solo
49 ulasan
4.7/5
Menakjubkan
Disiarkan pada 3 Jan 2024
Excellent hotel. The parking is a bit far away from the lobby..
Terjemah
Jawapan daripada Pihak Penginapan: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Pengguna Tetamu
Bilik Deluxe-Dua Katil
Menginap pada Okt 2023
Keluarga
1 ulasan
3.7/5
Disiarkan pada 6 Nov 2023
The sports facilities were wrongly described in trip.com. No more snooker and table tennis. We are disappointed with that as we brought our rackets with us. Luckily the tennis court was great though a bit expensive.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing Chateau Star River Peninsula and sharing your stay experience. We are sorry to see that the hotel facilities you mentioned are not satisfied with you , Due to apart of the hotel facilities are upgrading and renovation. We are deeply sorry for not being able to provide you with services during renovation period, and we will immediately communicate with ctrip .com to correct them also. With your supervision, we can be more perfect and perfect. Thank you again for staying in Chateau Star River Peninsula ,and sincerely look forward to your visit again!
Pengguna Tetamu
Bilik Deluxe-Dua Katil
Menginap pada Sep 2024
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Okt 2024
very good and comfortable
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your interest and love to our Chateau Star River Peninsula Hotel in Guangzhou! The pace of progress will never stop, in order to your trust, we will be more persistent, the hotel is always standing in Guangzhou, waiting for you to go home OH ~ see you!