Hotel berhampiran Guatapé di Guatapé

TLDR: un paved road, no hot water for more than 50% of our stay, inaccurate menus, no remote controls in room, not water at all, and then no hot water again! Horrible, horrible, horrible stay!!! Just a waste of money and precious vacation time. We got here 2 days ago and we were very tired after a 3 hour journey to get to the hotel from Medellin. Be advised that the road is not paved all the way to the hotel. One would expect a Marriott hotel to at least have paved roads but here one must severely lower expectations. When we checked in we found out the luggage trolley was not working. That’s fine we helped the bellboy carry our things to the room. We get to the room and our next door neighbors were having a little get together. Normally this wouldn’t be a big deal but the walls here are paper thin. We could hear cars pulling up to the hotel entrance from our room. We switched rooms and unpacked, ordered room service and tried to take a shower but there was no hot water. We were too tired to deal with that so we got ready for bed. 20 mins later we get a call to tell us what we ordered wasn’t available, a call we should have gotten maximum 5 mins within pacing our order. The next day we still had no hot water so we called maintenance at 10am. Maintenance spent the next few hours trying to fix it. We decided to change our plans and stay at the pool since we couldn’t shower to go out for the tours we had planned. We thought this would give them time to fix it. 6pm rolls around and still no hot water. At this point we demand a refund and they offer to upgrade us to a room with hot water. We take the upgrade and there are a few kinks like: two TVs in the suite but no remote controls, espresso machine that isn’t plugged in and we had to call maintenance because the plug is behind a huge bookcase. We go to have dinner and the cocktails on the menu aren’t available because they switched menus but they still give guests the old menus. Lo and behold, by 2pm the next day we have no water at all. The hotel claims a pipe burst and they had to have it fixed so water was cut. A few hours later the water is back but no hot water AGAIN! This hotel is located in a warm climate but it gets extremely cold at night so hot water is necessary. Now we’re sitting in our room waiting for hot water. In total we have spent more than 50% of our trip waiting for hot water. This is truly unacceptable from any hotel, even less from a Marriott location. We thought this would be a relaxing and run getaway but it has been awful, stressful and a waste of time and money. The hotel is beautiful and the food at the restaurant is truly delicious but this place does not have its act together. The staff truly tries and it’s not their fault that the place is such a mess, they didn’t build the paper thin walls, they didn’t decide not to pave, and they didn’t install insufficient water heaters. This was all the owners and management so I don’t blame the staff. I think this place was opened

Great views in the rooms! The food is amazing and the place in general is very nice. The relationship between price and service is appropriate. It is a bit far away from the city and the airport so plan ahead before booking. Highly recommend!

With a stay at La Martinera Plaza Principal in Guatapé, you'll be within a 10-minute drive of Rock of Guatapé and Peñol-Guatapé Reservoir. This apartment is 28.1 mi (45.3 km) from Llanogrande Mall and 1.7 mi (2.7 km) from Parque Comfama.The front desk is staffed during limited hours.Make yourself at home in one of the 4 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.

Stayed in one of the bungalows with incredible views, comfy beds, top-notch amenities. Did I mention the food? Chef Jorge is a genius utilizing the fresh grown produce and local fish & meats. Went to the Rum Tasting class with Anna who masterfully taught us in 2 languages. Morning yoga was delightful too. Walking/ hiking the nearby grounds and trails fulfilled all my senses as we were mesmerized by the meticulous landscape. This is a must- do getaway from the city and a wonderfully run Ecolodge. Robin@mytravelguruRobin

With a stay at Hotel Verony Guatape in Guatapé, you'll be a 3-minute walk from Parque Comfama and a 3-minute drive from Rock of Guatapé. This hotel is within the region of El Tesoro Shopping Park and Medellin Botanical Garden.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.You can enjoy a meal at the restaurant serving the guests of Hotel Verony Guatape, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 9:00 AM.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.Stay in one of 44 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.

Located in El Peñol, Domus Glamping is on the waterfront, within a 5-minute drive of Rock of Guatapé and Peñol-Guatapé Reservoir. This spa hotel is 4 mi (6.4 km) from Old Peñol Replica and 4.2 mi (6.7 km) from Peñol Cross.Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.You can enjoy a meal at the restaurant serving the guests of Domus Glamping, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include luggage storage, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.Treat yourself to a stay in one of the 6 individually decorated guestrooms, featuring outdoor private spa tubs. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Conveniences include phones, as well as minibars and in-room massages.

Located in El Carmen de Viboral, Casa Rose Hotel is within a 15-minute drive of Catholic University of the East and San Nicolás Mall. This hotel is 8.5 mi (13.7 km) from Comfama Tutucán Recreational Park and 10.4 mi (16.8 km) from Complex Llanogrande Shopping Center.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.You can enjoy a meal at Micacera serving the guests of Casa Rose Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour front desk and coffee/tea in a common area.Stay in one of 25 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

With a stay at Hotel El Paisaje in Guatapé, you'll be within a 10-minute drive of Rock of Guatapé and Peñol-Guatapé Reservoir. This hotel is 27.6 mi (44.5 km) from Llanogrande Mall and 1.7 mi (2.8 km) from Parque Comfama.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance.At Hotel El Paisaje, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 8:00 AM to 9:00 AM.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.Stay in one of 6 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

With a stay at LA MADRIGUERA HOTEL in Guatapé, you'll be within a 10-minute drive of Rock of Guatapé and Peñol-Guatapé Reservoir. This spa hotel is 28.7 mi (46.3 km) from Llanogrande Mall and 1.7 mi (2.8 km) from Benedictine's Monastery.Pamper yourself with a visit to the spa, which offers massages.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 9:00 AM.Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a water dispenser. Free self parking is available onsite.Make yourself at home in one of the 19 guestrooms. Complimentary wireless internet access is available to keep you connected.

Reseña hotel excepcional Este hotel es simplemente espectacular, un lugar mágico desde el momento en que llegas. El personal te recibe de manera excepcional con un delicioso café de origen y te cuenta la fascinante historia del lugar y por qué los espacios para dormir se llaman ”lares”. Te ayudan con tus maletas y te entregan tu ”Lar” como si fuera tu hogar. Pedimos un JP Chenet y nos lo sirvieron perfectamente. A pesar de haber llegado en una tarde nublada y fría, disfrutamos muchísimo del jacuzzi con una vista inigualable del embalse. Dormimos en una de las camas más cómodas que he probado, con sábanas, cobijas y almohadas deliciosamente suaves. El desayuno, que estaba incluido en nuestro paquete, fue espectacular. Y, por último, pedimos un servicio de masaje en la mañana y quedamos casi flotando de la relajación. Recomiendo al 100% este lugar y esperamos volver varias veces al año para disfrutar de su tranquilidad y encanto