Hotel berhampiran Guatape Dam di Guatapé

TLDR: un paved road, no hot water for more than 50% of our stay, inaccurate menus, no remote controls in room, not water at all, and then no hot water again! Horrible, horrible, horrible stay!!! Just a waste of money and precious vacation time. We got here 2 days ago and we were very tired after a 3 hour journey to get to the hotel from Medellin. Be advised that the road is not paved all the way to the hotel. One would expect a Marriott hotel to at least have paved roads but here one must severely lower expectations. When we checked in we found out the luggage trolley was not working. That’s fine we helped the bellboy carry our things to the room. We get to the room and our next door neighbors were having a little get together. Normally this wouldn’t be a big deal but the walls here are paper thin. We could hear cars pulling up to the hotel entrance from our room. We switched rooms and unpacked, ordered room service and tried to take a shower but there was no hot water. We were too tired to deal with that so we got ready for bed. 20 mins later we get a call to tell us what we ordered wasn’t available, a call we should have gotten maximum 5 mins within pacing our order. The next day we still had no hot water so we called maintenance at 10am. Maintenance spent the next few hours trying to fix it. We decided to change our plans and stay at the pool since we couldn’t shower to go out for the tours we had planned. We thought this would give them time to fix it. 6pm rolls around and still no hot water. At this point we demand a refund and they offer to upgrade us to a room with hot water. We take the upgrade and there are a few kinks like: two TVs in the suite but no remote controls, espresso machine that isn’t plugged in and we had to call maintenance because the plug is behind a huge bookcase. We go to have dinner and the cocktails on the menu aren’t available because they switched menus but they still give guests the old menus. Lo and behold, by 2pm the next day we have no water at all. The hotel claims a pipe burst and they had to have it fixed so water was cut. A few hours later the water is back but no hot water AGAIN! This hotel is located in a warm climate but it gets extremely cold at night so hot water is necessary. Now we’re sitting in our room waiting for hot water. In total we have spent more than 50% of our trip waiting for hot water. This is truly unacceptable from any hotel, even less from a Marriott location. We thought this would be a relaxing and run getaway but it has been awful, stressful and a waste of time and money. The hotel is beautiful and the food at the restaurant is truly delicious but this place does not have its act together. The staff truly tries and it’s not their fault that the place is such a mess, they didn’t build the paper thin walls, they didn’t decide not to pave, and they didn’t install insufficient water heaters. This was all the owners and management so I don’t blame the staff. I think this place was opened

Great views in the rooms! The food is amazing and the place in general is very nice. The relationship between price and service is appropriate. It is a bit far away from the city and the airport so plan ahead before booking. Highly recommend!

With a stay at La Martinera Plaza Principal in Guatapé, you'll be within a 10-minute drive of Rock of Guatapé and Peñol-Guatapé Reservoir. This apartment is 28.1 mi (45.3 km) from Llanogrande Mall and 1.7 mi (2.7 km) from Parque Comfama.The front desk is staffed during limited hours.Make yourself at home in one of the 4 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.

Reseña hotel excepcional Este hotel es simplemente espectacular, un lugar mágico desde el momento en que llegas. El personal te recibe de manera excepcional con un delicioso café de origen y te cuenta la fascinante historia del lugar y por qué los espacios para dormir se llaman ”lares”. Te ayudan con tus maletas y te entregan tu ”Lar” como si fuera tu hogar. Pedimos un JP Chenet y nos lo sirvieron perfectamente. A pesar de haber llegado en una tarde nublada y fría, disfrutamos muchísimo del jacuzzi con una vista inigualable del embalse. Dormimos en una de las camas más cómodas que he probado, con sábanas, cobijas y almohadas deliciosamente suaves. El desayuno, que estaba incluido en nuestro paquete, fue espectacular. Y, por último, pedimos un servicio de masaje en la mañana y quedamos casi flotando de la relajación. Recomiendo al 100% este lugar y esperamos volver varias veces al año para disfrutar de su tranquilidad y encanto

With a stay at BubbleSky Glamping Guatapé in Guatapé, you'll be in the mountains, within a 5-minute drive of Rock of Guatapé and Peñol-Guatapé Reservoir. This hotel is 27.9 mi (45 km) from Llanogrande Mall and 2.6 mi (4.1 km) from Parque Comfama.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, gas grills, and a reception hall.A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.Free self parking is available onsite.Treat yourself to a stay in one of the 8 guestrooms, featuring outdoor private spa tubs. Rooms have private furnished patios. Complimentary wireless internet access is available to keep you connected. Conveniences include separate sitting areas and minibars, and housekeeping is provided daily.

Honestly this hotel was beautiful and really won our hearts!! We actually did not to leave we wanted to live here!!!! The area, the building , the beautiful decor and views were outstanding! The staff were so attentive, friendly and helpful and nothing was too much trouble!! Please if you are reading this and are wondering whether to go or not …. Just book it you won’t be disappointed!!!

Located in El Carmen de Viboral, Casa Rose Hotel is within a 15-minute drive of Catholic University of the East and San Nicolás Mall. This hotel is 8.5 mi (13.7 km) from Comfama Tutucán Recreational Park and 10.4 mi (16.8 km) from Complex Llanogrande Shopping Center.Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.You can enjoy a meal at Micacera serving the guests of Casa Rose Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour front desk and coffee/tea in a common area.Stay in one of 25 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

With a stay at LA MADRIGUERA HOTEL in Guatapé, you'll be within a 10-minute drive of Rock of Guatapé and Peñol-Guatapé Reservoir. This spa hotel is 28.7 mi (46.3 km) from Llanogrande Mall and 1.7 mi (2.8 km) from Benedictine's Monastery.Pamper yourself with a visit to the spa, which offers massages.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 9:00 AM.Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a water dispenser. Free self parking is available onsite.Make yourself at home in one of the 19 guestrooms. Complimentary wireless internet access is available to keep you connected.

When you stay at Bosko in Guatapé, you'll be on the waterfront, you'll be a 5-minute drive from Rock of Guatapé. This ski lodge is 27.3 mi (44 km) from Llanogrande Mall and 0.6 mi (1 km) from Peñol-Guatapé Reservoir.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this lodge, which also features 2 outdoor swimming pools. This lodge also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.Enjoy a meal at the restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary full breakfast is served daily from 7:30 AM to 9:00 AM.Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 8 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

With a stay at Casa García Rent Home in Guatapé, you'll be within a 10-minute drive of Rock of Guatapé and Peñol-Guatapé Reservoir. This apartment is 27.8 mi (44.7 km) from Llanogrande Mall and 1.8 mi (2.9 km) from Parque Comfama.The front desk is staffed during limited hours.Make yourself at home in one of the 14 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Your pillowtop bed comes with down comforters. 47-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.