Pengguna Tetamu
4 Januari 2025
We saw the reviews and chose the hotel in Guruvayur. Our experience was very poor due to the following reasons. First, as we walked in at 10:00 PM, the person at the reception was busy texting on his phone and ignored our greeting. When we entered the assigned room, it was not cleaned ( specially the bathrooms which had hair on the toilet seat), there was dirty laundry on the sofa and bathrooms were in poor, unhygienic condition with poor lighting. The staff was indifferent. When I complained to the manager, he said they were busy with a wedding. That still is no reason to treat guests as they did. We travel a lot and stay in many hotels and I will not recommend this hotel to anyone. Meena Telikicherla
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