Hotel Makkah dengan Gim

Check-in: Awful. I waited patiently until one of the two clerks sent me to the doorman. ??? The doorman sent me back and upon returning to the check in counter the other clerk told me in a raised voice to just wait 10 minutes as they are busy. I was totally confused as I don't pester anyone. Anyway, I waited on a couch. Then another person walked in and that second clerk proceeded to check that person in. I looked at both of the clerks. Then the first clerk told the other that he needs to check me in first. Then first he couldn't find my booking and asked for an email from Trip. When I presented it he said never mind I found the booking. Just crazy. Room: Okay. Bed was too soft for my liking. Only tea, no coffee. No creamer. No toiletries except liquid soap/shower gel. The desk was only cleaned in the front while the back of the desk and phone was full of dust. The toilet drain (on the 14th floor) was smelly. The mugs which were black looked like they were just rinsed and still had stains inside that I had to lean myself. I left a note requesting for coffee and toiletrie ins such as toothbrushes, toothpaste and earbuds. We got two small pouches of coffee and only one toothbrush and small toothpaste. No earbuds. Food: We had breakfast included. We also had dinner at the hotel on one night. The breakfast was quite good except for the juice and the coffee. The dinner was a notch lower than the breakfast in terms of selection and quality of the food. I would not recommend the dinner. Shuttle bus: Good. The hotel uses small busses that I actually preferred as we never needed to wait long for the buss to fill up. If you missed a buss, the next bus would arrived almost immediately. 7.5 minutes to the Haram and 12.5 minutes back. Check out: perfect. We just handed in the key cards and that's it. Check out took all of 3 seconds. Overall: The Novotel Thakher City was okay just that it did not meet my expectations. I would not rate this as a four star hotel.

Bilik berharga 2,000 yuan semalam memberikan pemandangan sampah Bilik itu menghadap tempat letak kereta dan runtuhan. Sarapan pagi tidak sehebat hotel empat bintang domestik Bilangan hidangan panas adalah kurang daripada 3, dan ia pada dasarnya adalah nasi goreng dan sosej yang berkualiti rendah. Kemudahan bilik sudah lama dan ***anya seperti hotel lama di China. Lebih-lebih lagi, penyelenggaraan bilik tidak mengikut piawaian kosong dan tiada apa-apa. Selain daripada lokasi, hotel ini pada dasarnya tidak mempunyai apa-apa untuk ditawarkan untuk satu malam dan hotel The Hilton dan Conrad di sebelahnya adalah satu pertiga lebih baik daripada yang ini, dan kualitinya berkali-kali lebih baik. Hotel ini hanya bernilai 300 semalam, tidak lebih.

Wow! What a hotel! It exceeded my expectations by far and I really enjoyed every moment of it. The service is amazing, especially Mr. Muhammad, what a kind and gentle man. He happened to check us in and check us out. As soon as you enter the hotel the wonderful smell hits you. The decor is out of this world. The calm earthy colors, the subtle bling in between everything is well thought of. The complimentary elements in the hotel i enjoyed as well. Good quality coffee, plenty of towels, of diff sorts and sizes, a beautiful view! The shuttle busses were very frequent, most I waited was 2 minutes probably, but almost in all cases I didn't have to wait. All doors are opened for you and they make you feel like royalty. Breakfast was also a variety of good food. I will definitely visit again. It was cheaper than the hotels nearby.. Last I will say is Allaahuma baarik!

Pengalaman yang indah, hotel ini baru, dan perkhidmatan penyambut tetamu sangat baik, terutamanya dari saudari Aseel Sindi Dia terkenal dan contoh layanan dan ***a kelas atas, dan dia menjadikan pengalaman kami lebih istimewa. Saudara Shihab Kutbi baik dengan kami dan perangainya canggih dan bekerjasama Kami berterima kasih kepada semua orang

Hotel itu sendiri cantik dan katilnya sangat selesa ditambah lokasinya berhampiran dengan Masjidil Haram dan boleh diakses dengan perkhidmatan ulang-alik bas percuma yang beroperasi setiap 10 minit. Satu-satunya kelemahan adalah sarapan pagi, ia mempunyai sangat sedikit item dan ia adalah sama untuk semua hari kami tinggal ditambah beberapa makanan tidak segar. Nasihat saya kepada pengembara masa depan adalah untuk tidak memasukkan sarapan pagi dalam pakej anda dan hanya membeli dari pusat membeli-belah berhampiran. Anda akan menyimpan dan boleh memilih.

I highly recommend Mercure Makkah Aziziah, Their customer service is exceptional, and their restaurants offer great quality food. They have a dedicated floor for the Masjid, spacious rooms, and affordable rates compared to other hotels in Saudi Arabia. The free transport to and from the Haram is a huge plus. Although I have to leave, Insha Allah, this will always be my first choice in Makkah. Thank you for the amazing hospitality.

The hotel is very nice. Room is okay. The reception staff is very cooperative. Seher especially helps to sort out all the process very quickly. She also helps to keep the luggage for a short period and she helped in check out. Thanks for that.

Fantastic location next to gate 79 and 74. Shopping centre in the basement. Full continental breakfast.

The overall experience at the hotel was good. Its location is a convenient 3 to 4-minute walk from the Haram, though the slope on the way back can be a bit challenging for older individuals—but it's manageable. The food quality stood out, with fresh and delicious options. I particularly fell in love with the croissants; they were irresistibly fresh and crispy. The room size and furniture were comfortable and met expectations. However, one peculiar observation was the noticeable smell in the hallway, which I couldn't quite place.

Hotel ini sangat bagus dan bersih, kakitangan hotel terutamanya penerimaan tetamu dan pengemasan sangat sopan dan membantu Pasti akan mengesyorkan kepada rakan dan keluarga